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Customer Reviews for Hampton Bay Hampton 36 in. W x 24 in. D x 34.5 in. H Assembled Drawer Base Kitchen Cabinet in Satin White with Full Extension Glides

Internet #301357987

Model #KDB36-SW

Store SKU #1007472923

  • Get started sooner with online orders shipping in 1 day
  • Features 3 drawers perfect for easy access to your pots and pans
  • Hampton White kitchen cabinets can brighten any kitchen design

Customer Reviews

  • 3.7
    out of 494 reviews
  • 69% recommend this product
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Showing 1-30 of 494 reviews
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Response from Hampton Bay Customer CareJun 21, 2024
We apologize for the frustration you have experienced with your purchase. Please know that your Hampton Bay Customer Care Team is here for you by email at homeproducts_cc@woodmark.com and by phone at (888) 578-4009. Your experience is important, and we would appreciate any opportunity to learn more about your specific concerns to help in any way possible. It is our hope that you will enjoy your finished project for a very long time, and we thank you for making Hampton Bay a part of it. HamptonBayRSI
  • Verified Purchase
Extremely disappointed!
Had I known how poor the quality was on this $470 dollar cabinet, I would have never ordered it!! Two of the drawer facias were broke off right where they screwed them to cabinet front...then the toe kick, which was just stapled on fell off. If I hadn't needed them installed right away I would have sent them back..my handy husband was able to glue the facias back together and hopefully they'll hold up. He also fixed the toe kick. Home Depot did refund a portion of the purchase price.
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Response from Hampton Bay Customer CareNov 17, 2023
Kathleen, we are so sorry you have experienced these issues. Please know our Customer Care Team is here for you and is eager to help where we can. We can be reached at (888) 578-4009 to discuss your options and review your concerns. We thank you for sharing your feedback, and we look forward to working with you. HamptonBayRSI
    2 found this review helpful
    Production Fail
    They had one job!!! to put it together correctly! UGH!!! I paid a lot of money and had to special order for this!
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    Response from Hampton Bay Customer CareOct 12, 2023
    Thank you so much for sharing this information with us. Please reach out to our Customer Care Team to discuss what you are seeing and review your options. You can contact us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you making us a part of your project, and we hope to hear from you soon. HamptonBayRSI
      2 found this review helpful
      Perfect set of pot drawers
      I ordered this pot drawer cabinet to fit into a new space created during a partial kitchen remodel. I needed a cabinet that would match my current cabinetry and this was so close to a perfect match not money people would see the difference. It is sturdy. The drawers close quietly, do not slam, and they roll easily. Great quality for the price. Very easy install. I would definitely order again.
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      Response from Hampton Bay Customer CareSep 23, 2022
      And we definitely cannot thank you enough for sharing your feedback and photo! Your updated kitchen looks great, and we hope you continue to cherish your new space. HamptonBayRSI
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Beautiful color and well made cabinet...
      Beautiful color and well made cabinet
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      Response from Hampton Bay Customer CareJul 1, 2022
      We could not agree more! Your new cabinet space looks beautiful, and we hope you cherish your durable cabinetry for a long time. HamptonBayRSI
      • Verified Purchase
      Well pleased
      I am well pleased. It has deep drawers to store large items. I used it for a coffee station to store my huge cofee cup and tea pot collection.
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      Response from Hampton Bay Customer CareApr 18, 2022
      We can certainly see why you are so happy with your new Hampton Bay cabinet! Thank you for sharing your feedback and photo, and we hope you enjoy making fresh coffee for many years to come. HamptonBayRSI
      • Verified Purchase
      • Recommended
      Horrible cabinet
      Ordered online & picked up in store. Got it home & unpacked it. Inspected & found multiple things wrong with it. Do not know how it passes QA inspection. All staples in wrong places, poking through faces of the drawers. Back panel was completely warped.
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      Response from Hampton Bay Customer CareDec 9, 2021
      We are very sorry for the issues you have encountered after unpacking your new Hampton Bay cabinet. Please contact our Customer Care Team right away to discuss what you are seeing further. We are available at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for bringing this to our attention, and we hope to hear from you soon. HamptonBayRSI
        3 found this review helpful
        Fabulous Quality cabinetry
        This cabinet went beyond expectations! Quality, spacious & beautiful!
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        Response from Hampton Bay Customer CareSep 16, 2021
        We could not be happier to hear that! Thank you so much for making Hampton Bay your cabinetry choice, and we hope your cabinets continue to exceed your expectations. HamptonBayRSI
          • Recommended
          I like the product, but got badly damaged while being either transported to warehouse or while de...
          I like the product, but got badly damaged while being either transported to warehouse or while delivering. Very unhappy how it was handled. Did get some discount, but felt more should have been offered since I kept it and fixed it myself, otherwise it would have been thrown out.
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          Response from Hampton Bay Customer CareMar 12, 2021
          We are sincerely sorry for the damages you encountered. While it is great to know that you were able to work with your local Home Depot and move forward with your project, please keep in mind your purchase does come with a Limited Lifetime Warranty. Our Customer Care Team will be here for you at (888) 578-4009 or homeproducts_cc@woodmark.com if you have any future issues. We appreciate you making Hampton Bay your cabinetry choice, and we appreciate you sharing your feedback. HamptonBayRSI
          • Verified Purchase
          • Recommended
          For a construction grade cabinet these are attractive and reasonably...
          For a construction grade cabinet these are attractive and reasonably priced. Easy installation. Packaged well to prevent damage. I replaced a kitchen in a beach house with these and I am pleased.
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          Response from Hampton Bay Customer CareNov 4, 2020
          We could not be happier that you made Hampton Bay a part of your beach house kitchen project, Donald! We hope that you will cherish that newly updated space for a very long time, and we wish you nothing but happiness. Please have a great day! HamptonBayRSI
          • Verified Purchase
          1 found this review helpful
          We were very disappointed in the wood used, which looks more like oak than hickory....no knots. ...
          We were very disappointed in the wood used, which looks more like oak than hickory....no knots. Two of the drawers are sloppily mounted and need to be totally recounted....kind of a pain in the butt. The quality other than that is satisfactory for the price. We would have returned it because of the wood finish, but it took 2 weeks to come in and we couldn't wait again.
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          Response from Hampton Bay Customer CareApr 10, 2020
          We are sorry to hear of your disappointment. This Natural Hickory finish should provide with a rustic and beautiful finish, and we are sorry if that is not what you received. We hope that you were able to adjust your drawers as well, but if you need any assistance at all, your Hampton Bay Customer Care Team is here for you at (888) 578-4009 or by email at homeproducts_cc@woodmark.com. We hope that you are having a good day and appreciate you sharing your feedback. HamptonBayRSI
          • Verified Purchase
          1 found this review helpful
          I've been wanting this cabinet for a long time. It really updated my kitchen. It was everything ...
          I've been wanting this cabinet for a long time. It really updated my kitchen. It was everything I hope it would be.
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          Response from Hampton Bay Customer CareNov 26, 2019
          We are very happy your new cabinet was everything you hoped for! Thank you for choosing Hampton Bay and please have a fantastic day. HamptonBayRSI
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Created a kitchen island with this and one other cabinet. Added a granite remnant and now have mo...
          Created a kitchen island with this and one other cabinet. Added a granite remnant and now have more space. Perfect size. Only thing I wish is it wasnt as hard to close the drawer, really have to push it hard for it to fully close. Still need to add hardware.Other than that great product. Came undamaged and fully assembled.
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          Response from Hampton Bay Customer CareNov 8, 2019
          We appreciate your feedback. We expect your completed product looks amazing, but we share that drawer frustration with you as the ball-bearing drawer glides should provide smooth operation and long lasting, durability. If you continue to experience an issue, please give our Hampton Bay Customer Care Team a call to discuss your options. We can be reached at (888) 578-4009 and look forward to helping in any way we can. HamptonBayRSI
          • Verified Purchase
          • Recommended
          4 found this review helpful
          This cabinet wasn’t too bad for the money. The bottom of the drawers are a bit flimsy, but they...
          This cabinet wasn’t too bad for the money. The bottom of the drawers are a bit flimsy, but they should be strong enough to hold pots and pans. I just wouldn’t overload them with heavy glassware. If you are handy you cold reinforce the bottoms fairly easily. I am replacing the slides with soft close, but the drawer sliders it came with were adequate. The back wall of the cabinet, where you would screw the cabinet into the wall, is thin and not very sturdy. It would probably break if your wall was too uneven or if you drove the screws in too tight. I mounted a 1x3 across the back and screwed through that into the wall. This added a lot of support and gave you something to screw a plywood top into also. I also added a 1x2 across the back of the top piece of oak facia. It flexed a bit too much for my liking, and gave another solid area to screw in the plywood topper. It's not an expensive all hardwood cabinet by any means, but after a few modifications, it should do the job fine.
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          Response from Hampton Bay Customer CareMar 12, 2019
          Hello - Thank you for your detailed and honest feedback of the Hampton Bay cabinets you purchased. We appreciate when our customers let us know how we can improve! We appreciate your insight and your purchase. HamptonBayRSI
            • Recommended
            8 found this review helpful
            The drawers are good size for pots and it provides lots of storage. However, it is not very sturd...
            The drawers are good size for pots and it provides lots of storage. However, it is not very sturdy and two of them were damaged on shipping to the local home depot. Upon install, one of the metal upper rails was not working correctly and had to be replaced. I have had these drawers for about a month. I also am not sure that the drawers will hold heavy pots and pans, so I will be careful not to put too much weight in them.
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            • Verified Purchase
            • Recommended
            2 found this review helpful
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            • Verified Purchase
            The cabinet is expected
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            Response from Hampton Bay Customer CareSep 5, 2024
            We're pleased this base cabinet met your expectations, Larry! Thank you for sharing your feedback with us, and please take care. HamptonBayRSI
            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Ordered two and one came broken. Half of my remodel is on hold waiting for it to be delivered
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            Response from Hampton Bay Customer CareAug 22, 2024
            Hello Zigmund - We are sincerely sorry for the inconvenience caused by the damages to your order. We understand how issues like that will impact a project schedule and we apologize. If you would like to discuss improving your situation, please connect with our Hampton Bay Customer Care Team to determine how we might be able to help. We can be reached at (888) 578-4009 or via email at homeproducts_cc@woodmark.com. Thank you for your feedback and for choosing Hampton Bay. HamptonBayRSI
            • Verified Purchase
            It arrived in perfect condition
            I ordered the 36"w and it is a very big and heavy cabinet. The first one that was shipped was damaged, but HD caught it before it got to me and ordered a new one. The called to let me know what had happened and I really appreciated that they inspected it and found the damage. I didn't mind waiting for the second one at all and it arrived in perfect condition. I love my new cabinets they are beautiful and sturdy.
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            Response from Hampton Bay Customer CareAug 19, 2024
            Thank you for sharing your experience with us. We're thrilled to hear that your new cabinetry arrived in excellent condition and that you are enjoying it! We apologize for the initial delay with your order and sincerely appreciate your understanding. If you have any issues with your purchase, your Customer Care Team is here for you at (888) 578-4009. Again, thank you for making Hampton Bay a part of your home, and we wish you the very best! HamptonBayRSI
              • Recommended
              Perfect for our room
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              Response from Hampton Bay Customer CareAug 15, 2024
              That is great to hear! Thank you for adding Hampton Bay to your home. HamptonBayRSI
              • Verified Purchase
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              • Verified Purchase
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              • Verified Purchase
              Good quality without the mess
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              Response from Hampton Bay Customer CareJun 21, 2024
              Thank you for your review, Charles. We are so happy to hear your installation went well and you can enjoy your new cabinet! We hope your Hampton Bay kitchen cabinet brings you happiness for many years! HamptonBayRSI
              • Verified Purchase
              The cabinet is beautiful and matches our older cabinets nicely. The only flaw we found is the drawer guides. They were so tight that it took quite a bit of effort to move them in and out. A little WD-40 and a lot of moving them in and out eased them out some but still stiff.
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              Response from Hampton Bay Customer CareJun 10, 2024
              We are very happy to hear you were able to resolve that unfortunate drawer issue, Thomas! Thank you for sharing your feedback and for choosing Hampton Bay. HamptonBayRSI
              • Verified Purchase
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              • Verified Purchase
              The drawer bottoms are weak and can't hold much weight. The drawers aren't well built and the cabinet isn't square. Can't recommend anyone to purchase these
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              Response from Hampton Bay Customer CareMay 29, 2024
              We are very sorry to hear you are concerned with your drawers. Our drawers can hold a limit of 15 pounds per square foot. We hope this helps reassure you, but if you have any warranty-related issues, our Customer Care Team will be ready to assist you. We are available at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for choosing Hampton Bay, and please take care. HamptonBayRSI
              • Verified Purchase
              1 found this review helpful
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              • Verified Purchase
              1 found this review helpful
              Showing 1-30 of 494 reviews

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              Price:
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