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Customer Reviews for Hampton Bay Shaker 24 in. W x 24 in. D x 34.5 in. H Assembled Drawer Base Kitchen Cabinet in Dove Gray with Drawer Glides

Internet #301452167

Model #KDB24-SDV

Store SKU #1002557896

  • Get started sooner with online orders shipping in 1 day
  • Features 3 drawers to suit all your storage needs
  • Shaker Dove Gray kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.4
    out of 577 reviews
  • 53% recommend this product
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Showing 1-30 of 577 reviews
Terrible Value
The drawer guides on two of the three drawers were popped out of their friction fit plastic anchors at the back of the cheap particle board cabinet. I was able to bend and push them back into place (notice I didn't say "pop" them back into place since the metal guides were bent at the attachment to the cheap plastic anchor). Of course the holes in the particle board used for the anchors are wallowed out. Drawers don't open and close smoothly as expected. Nice finish though!
by
Response from Hampton Bay Customer CareJul 1, 2024
Thank you for the valuable feedback, though we are sorry to learn of your disappointment. We understand how issues such as what you have described can be frustrating and delay your project. If you have any further questions or concerns or just want to share more about your experience, please connect with our Hampton Bay Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you choosing Hampton Bay for your project. HamptonBayRSI
    Product was delivered damaged.
    by
    Response from Hampton Bay Customer CareDec 29, 2023
    Kevin, we are so sorry you ran into this issue. We want to see how to assist and ask that you please connect with our Customer Care Team at (888) 578-4009. We hope to work with you soon, and we appreciate your feedback. HamptonBayRSI
    • Verified Purchase
    Excellent Quality & Value
    I bought two 24" 3-Drawer Base Cabinets. The box was heavy making me think "oh no particle board!" But not particle board! Maple finished tongue and groove plywood. Me, my partner & our handyman are all very impressed with the quality--especially for the price! We are in Hawaii where everything is expensive. I am very happy with the quality. We still need to add handles, and afix the countertop to the cabinet--but at least you'll get the idea in the photo.
    by
    Response from Hampton Bay Customer CareNov 17, 2023
    We are thrilled to know your cabinetry experience was better than you expected! We appreciate you selecting Hampton Bay, and we hope you continue to enjoy your new base cabinet for a very long time. HamptonBayRSI
      • Recommended
      Installed easily ( and I never installed cabinets before) and look great
      by
      Response from Hampton Bay Customer CareSep 22, 2023
      This is wonderful to hear, Jim! We hope you continue to love your new space, and we wish you nothing but the best moving forward. HamptonBayRSI
        Burley-Overland 1st Federal Bank
        I have used the "pre-assembled" Hampton Bay cabinets for a couple years now, and are good quality & pricing.
        by
        Response from Hampton Bay Customer CareJun 15, 2023
        It is great to hear that you made Hampton Bay the choice for your project! Thank you for sharing your feedback with us, and please continue to enjoy your beautiful space for many years to come. HamptonBayRSI
        • Verified Purchase
        • Recommended
        Big improvement
        For the price and properly installed these Shaker cabinets in dove gray have really spruced up our laundry room
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        Response from Hampton Bay Customer CareMar 20, 2023
        We are so happy you added our Hampton Bay cabinet to your laundry room! Thank you for sharing your feedback, and we hope you continue to cherish your beautiful cabinets. HamptonBayRSI
        • Verified Purchase
        • Recommended
        White cabinetry budget kitchen remodel
        Definitely saved a lot of money buying stock cabinets and our kitchen turned out pretty good. Some minor cosmetic issues but nothing faulty. One drawer in the middle does like to stick half way and I have to pull it harder to open all the way. Overall good for cost. Home Depot is great for home projects because they always accept returns if product is damaged or just changed minds. Exchanged 2 base cabinets for different size due to incorrect measurements on my part. Customer service is great.
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        Response from Hampton Bay Customer CareMar 15, 2023
        What a great shout-out to your local Home Depot store! We want to discuss your drawer adjustment options and see if we can help with getting it to function correctly. Please call us at (888) 578-4009. We thank you for making us a part of your project, and we hope you have a good day! HamptonBayRSI
          1 found this review helpful
          Looks great!
          An easy solution to our corner kitchen. Everything's fine, but I'm unsure if it will hold up over time.
          by
          Response from Hampton Bay Customer CareNov 8, 2022
          We are confident you will be admiring this beautiful space you have created in your kitchen for a long time! With that in mind, please reach out to our Customer Care Team if you have any Limited Lifetime Warranty concerns. You can connect with us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you sharing these photos and this feedback! HamptonBayRSI
            • Recommended
            ...
            by
            Response from Hampton Bay Customer CareJul 11, 2022
            Thank you for sharing your photo. We wish you nothing but success as you move forward with your project, and we are so grateful you made Hampton Bay your cabinetry choice. HamptonBayRSI
            • Verified Purchase
            Dove Gray Hampton Bay Cabinet’s
            Great for a starter home or rental... quite happy with the quality ☺️ The Dove Gray color did not disappoint!!!!
            by
            Response from Hampton Bay Customer CareFeb 28, 2022
            Thank you so much for sharing your feedback and wonderful installation photos. It is our hope that you now have your project finished, and we could not be happier to be a part of it. Please have a fantastic day, and please take care! HamptonBayRSI
            • Verified Purchase
            • Recommended
            The Third Time Was the Charm
            After three deliveries I finally got 5 cabinets without damage
            by
            Response from Hampton Bay Customer CareSep 22, 2021
            We are very sorry for the difficulties you had along the way with your Hampton Bay cabinetry. It is good to hear that that third time was the charm, and we hope you are now enjoying your new cabinets. If you have any issues or concerns moving forward, please know that your Customer Care Team is here to help you. We can be reached at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for your review, and we hope you have a great day. HamptonBayRSI
            • Verified Purchase
            • Recommended
            1 found this review helpful
            very satisfied
            remodeled my kitchen on a budget and I couldn't be more happy with the outcome. Everything was purchased at home Depot with the exception of the stove and stainless steel sheets.
            by
            Response from Hampton Bay Customer CareJul 14, 2021
            We are thrilled to hear everything turned out for you perfectly, James! Please continue to adore your updated kitchen, and we hope you have yourself a fantastic day. HamptonBayRSI
              • Recommended
              When I picked up my order, the box was intact. I could see even before removing the cardboard tha...
              When I picked up my order, the box was intact. I could see even before removing the cardboard that the drawers were crooked. I was hoping that I could pull the drawers out and get them to easily realign. This did not work. I will be taking back to Home Depot to exchange.
              by
              Response from Hampton Bay Customer CareJun 18, 2021
              We are very sorry for the drawer issues you are having. Please be sure to reach out to our Customer Care Team to discuss your adjustments options and what you are seeing further. You can contact us at (888) 578-4009 or homeproducts_cc@woodmark.com. We want only the best for you and your project, and we are here to help when needed. HamptonBayRSI
                For the price, this is an excellent drawer base cabinet! It's already assembled when it arrives,...
                For the price, this is an excellent drawer base cabinet! It's already assembled when it arrives, which is a real plus. The drawer slides seem substantial enough, they are soft-close, and the drawer boxes seem very well made. I used two cabinets to create a chest of drawers in a closet space and topped it with doug fir planks. It looks and works great. Certainly someone building a high-end kitchen will upgrade from these cabinets, but on the other hand, as a (literally) lightweight DIY-er, I am always glad when I am able to move and install something on my own, without having to ask for help. I had first ordered two higher-end plywood-sided drawer base cabinets which were much more expensive -- I could hardly move the boxes myself and I would have still had to put them together.
                by
                Response from Hampton Bay Customer CareJun 11, 2021
                We could not be more excited and happy for you! Thank you so so much for sharing the story of your project with us. We hope you continue to appreciate your hard work and that you continue to make Hampton Bay a part of your DIY projects! HamptonBayRSI
                • Verified Purchase
                • Recommended
                1 found this review helpful
                Easy to install and priced right....
                Easy to install and priced right.
                by
                Response from Hampton Bay Customer CareJun 10, 2021
                Thank you so much for sharing your feedback! Please continue to enjoy your easily installed Hampton Bay cabinet, and be sure to have a wonderful day. HamptonBayRSI
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from Hampton Bay Customer CareMay 20, 2021
                Thank you for your time and feedback! Please have a great day and enjoy your new Hampton Bay cabinet. HamptonBayRSI
                • Verified Purchase
                horrible quality
                This is the second drawer that has come loose or off of this 3drawer cabinet since we installed them a month ago. They are beautiful looking cabinets but they are poorly put together.
                by
                Response from Hampton Bay Customer CareApr 9, 2021
                We are very sorry for the drawer issues you are having. Please be sure to reach out to our Customer Care Team to discuss your Limited Lifetime Warranty options. You can contact us at (888) 578-4009 or homeproducts_cc@woodmark.com, and we are eager to help where we can. We look forward to working with you, and we hope to hear from you soon. HamptonBayRSI
                  • Recommended
                  4 found this review helpful
                  cheap quality
                  Cheap quality not worth what you pay for it. Not eaven 2 weeks the drawer face came out its too bad when wast yiu money in cheap things
                  by
                  Response from Hampton Bay Customer CareFeb 11, 2021
                  We are sincerely sorry for the dissatisfaction felt, Jordan. Our Customer Care Team wants to know more about the drawer issue you have encountered. Please contact us at (888) 578-4009 or homeproducts_cc@woodmark.com. We hope to hear from you soon. HamptonBayRSI
                    • Recommended
                    6 found this review helpful
                    Excellent set of cabinets and countertop for my laundry room...
                    Excellent set of cabinets and countertop for my laundry room addition. Home Depot has really stepped up their quality from cabinets I purchased 10 years ago. Will definitely purchase these again for my kitchen remodel.
                    by
                    Response from Hampton Bay Customer CareJan 22, 2021
                    Thank you so much for trusting in Hampton Bay to be a part of your laundry room project. We look forward to being a part of your kitchen remodel, and we wish you nothing but success in updating that space, as well! HamptonBayRSI
                    • Verified Purchase
                    Pretty good quality, affordable and stylish....
                    Pretty good quality, affordable and stylish.
                    by
                    Response from Hampton Bay Customer CareJul 14, 2020
                    Thank you for sharing your feedback! We hope that you are enjoying your new Hampton Bay cabinetry, and we are so glad that you chose it to be a part of your home. Please have a great day and take care! HamptonBayRSI
                    • Verified Purchase
                    2 found this review helpful
                    Cheaply made and even cheaper materials. Drawers are more solid than any of the cabinets with she...
                    Cheaply made and even cheaper materials. Drawers are more solid than any of the cabinets with shelves, but the drawer tracks are really weak and flimsy. Makes the drawers sit misaligned which detracts from the look. Not strong enough to put anything heavy made of glass or metal like I’d hoped - I only have plastic things in them. Shouldn’t be advertised as kitchen cabinets at all. Better suited for low-end bathroom or garage cabinets. I would never buy from this line of cabinets again. Very disappointed.
                    by
                    Response from Hampton Bay Customer CareMay 13, 2020
                    We are very sorry for any frustration you have experienced with your Hampton Bay cabinets. The overall cabinet construction, as noted on the product specifications, should prove to be a superior choice for most spaces that exceeds industry standards.

                    Your Customer Care Team is always eager to learn more about your experience, and give any guidance that we can. You may reach us at (888) 578-4009 or by email at homeproducts_cc@woodmarkc.com for any warranty-related questions or concerns.

                    We wish you nothing but success with your project and thank you for your consideration of Hampton Bay. HamptonBayRSI
                      7 found this review helpful
                      Great cabinet if you are looking for something affordable. Not the highest or best quality but fo...
                      Great cabinet if you are looking for something affordable. Not the highest or best quality but for the price these cabinets would be hard to beat. Only negative is the slim amount of space between the drawer/door and the top of the cabinet. Makes it difficult to add a crown molding to dress them up.
                      by
                      Response from Hampton Bay Customer CareDec 13, 2019
                      While we are happy you enjoy the look and value, we also hope you were able to properly add your crown molding, Murphy. If you have any questions or concerns with your overall project, please be sure to reach out to your local Home Depot as they might have some helpful tips to fully complete your project. HamptonBayRSI
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Picked up and bought for a client. Partical board, heavy, poorly constructed. Tried to get her to...
                      Picked up and bought for a client. Partical board, heavy, poorly constructed. Tried to get her to swing for custom but we were adding to an already made mistake.
                      by
                      Response from Hampton Bay Customer CareOct 11, 2019
                      We hope your client was happy with their cabinets and that the project was a success. As you mentioned, our cabinets may be a bit heavier as they are composed of a particleboard material, which is designed for easier maintenance. We appreciate your feedback and hope that your client is enjoying their new kitchen. HamptonBayRSI
                      • Verified Purchase
                      4 found this review helpful
                      Great that they are assembled It would be time consuming They're worth the price And they look...
                      Great that they are assembled It would be time consuming They're worth the price And they look great
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Perfect. A great value conscious cabinet. Just what we needed to complete this company lunchroom.
                      Perfect. A great value conscious cabinet. Just what we needed to complete this company lunchroom.
                      by
                      Response from Hampton Bay Customer CareJul 31, 2019
                      Hi Scooter - We love to hear when customers receive product that fits exactly what they needed! Thank you for your review and your purchase of Hampton Bay cabinetry. We hope that you will consider utilizing Hampton Bay products for your future projects! HamptonBayRSI
                      • Verified Purchase
                      • Recommended
                      3 found this review helpful
                      Easy to put together very good price
                      Easy to put together very good price
                      by
                      • Verified Purchase
                      • Recommended
                      2 found this review helpful
                      Have not received the cabinet yet. Cust Serv called trucking company who says they REALLY have until the NEXT Tues to deliver it even tho’ it was scheduled LAST Tuesday.
                      by
                      • Verified Purchase
                      by
                      • Verified Purchase
                      by
                      • Verified Purchase
                      Perfect for my laundry room.
                      by
                      Response from Hampton Bay Customer CareAug 29, 2024
                      And we couldn't be more pleased, Jannie! We love knowing when our customers are happy with the value and great fit they receive with our Hampton Bay cabinetry. We appreciate you making us a staple in your laundry room, and we are delighted everything came together so well! HamptonBayRSI
                      • Verified Purchase
                      Showing 1-30 of 577 reviews

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