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Customer Reviews for Hampton Bay Shaker 30 in. W x 24 in. D x 34.5 in. H Assembled Drawer Base Kitchen Cabinet in Dove Gray with Full Extension Glides

Internet #301447648

Model #KDB30-SDV

Store SKU #1005558476

  • Get started sooner with online orders shipping in 1 day
  • Features 3 drawers perfect for easy access to your pots and pans
  • Shaker Dove Gray kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.4
    out of 317 reviews
  • 61% recommend this product
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Showing 1-30 of 317 reviews
Get rid of this garbage
DO NOT, I will repeat this, DO NOT BUY THIS PRODUCT. We ordered a pair of the 36 inch 3 drawer units. 1st pair the backs were broken out, the drawers hit when coming together and broken parts. Just got the replacement ones today. Backs are broken out, the drawer slides come apart and drawer falls when opening and can't even open 1 lower drawer as it is stuck in. Already hung the wall cabinets so stuck with this low quality junk. Of course, have to pay each time to have new ones sent again.
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Response from Hampton Bay Customer CareApr 8, 2024
Thank you for sharing your honest feedback with us. We understand that this is not an ideal situation for you. However, please be assured that our Customer Care Team is always available to assist you with any adjustments or warranty-related replacement needs that you may have. You can contact us at (888) 578-4009 or homeproducts_cc@woodmark.com if you need any assistance. We wish you all the best and please take care. HamptonBayRSI
    • Recommended
    None of the drawers were removable so they could not be installed
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    Response from Hampton Bay Customer CareMar 28, 2024
    We are so sorry to hear this, Ann. Our Customer Care Team hopes to review your options and help improve your experience. We ask that you please connect with us at (888) 578-4009. We appreciate your purchase, and we hope to work with you soon. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    We have ordered these cabinets several times for rental units. Each time the quality of the cabinets has gone down. Pieces of particle board have been torn off, we’ve had to turn cabinets upside down to hide defects. They’re too hard and take too long to return and replace so we’ve made do, but won’t be getting them again.
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    Response from Hampton Bay Customer CareMar 14, 2024
    We are very sorry for the difficulties you have had. Your disappointment is understandable, and we want to discuss your project further with you. Please reach out to our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for choosing Hampton Bay. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    It looks nice and holds all my pots and pans and that is exactly what I was looking for, but the drawers were not put together very well. The staples on the sides were barely catching and the bottom needed gluing. Also the glides were slightly off so the drawers look slightly cracked.
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    Response from Hampton Bay Customer CareMar 15, 2024
    We appreciate you making Hampton Bay a part of your home and sharing this information with us. While you are happy with your purchase overall, we want to ensure you are fully satisfied! Please contact our Customer Care Team at (888) 578-4009 to discuss the issues you've noticed. Thank you for your feedback, and please take care. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    When opening the protective covering of the cabinet we found damage to the bottom of the cabinet. This was picked up directly from the store and brought home. No obvious damage to protective covering.
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    Response from Hampton Bay Customer CareJan 26, 2024
    We are so sorry for the damages you've encountered with your new Hampton Bay order. Please reach out to our Customer Care Team at (888) 578-4009 or via email at homeproducts_cc@woodmark.com. We want to discuss what you're seeing and hope to hear from you. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Bought 3 cabinets to match our existing cabinets (which I regret buying )Damage to 2 of them. I’ve installed hundreds of cabinets over 35 years. Worst cabinets ever. Quality poor. Not even as good as the in stock cabinets please avoid
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    Response from Hampton Bay Customer CareDec 21, 2023
    We sincerely apologize for the issues you've had and the dissatisfaction you've felt with your Hampton Bay order. Please contact our Customer Care Team to discuss these concerns further. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We look forward to working with you soon. HamptonBayRSI
    • Verified Purchase
    It’s very cheaply made. It served its purpose but will not be buying that again
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    Response from Hampton Bay Customer CareDec 11, 2023
    Thank you for sharing this with us. Please know if you have any issues, our Customer Care Team is here for you at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you making us a apart of your home, and we are eager to work with you soon. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    We ordered a maple cutting board for the top. It looks fantastic! Now I have a special place to do my baking. The drawers give me a lot more room for big bowls and such. I really like the way the drawers pull all the way out.
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    Response from Hampton Bay Customer CareDec 12, 2023
    How wonderful! Rose, we appreciate you sharing how much you cherish your new Hampton Bay cabinetry. We thank you for making us a part of your space, and please have a terrific day. HamptonBayRSI
    • Verified Purchase
    Particle board not plywood
    This is made of particle board not plywood. Not worth the price
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    Response from Hampton Bay Customer CareNov 28, 2023
    We are very sorry you were dissatisfied with your Satin White cabinet, Jeremy. To learn more about the benefits of our furniture board cabinet boxes, we encourage you to click the Product Composition link under the Info & Guides portion on this product page. We appreciate you making us a part of your project, and we wish you all the best moving forward with it. HamptonBayRSI
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      • Verified Purchase
      Top rail is misaligned and does not allow top drawer to open.
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      Response from Hampton Bay Customer CareOct 27, 2023
      We are sincerely sorry for the issues you have experienced with your drawers. To learn more about this, please reach out to our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you choosing Hampton Bay to be a part of your project. HamptonBayRSI
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      The color that I chose this Java looks so high end in person then what it looks like on the photo they look amazing. The quality is sturdy. Just wish they had soft closing draws.
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      Response from Hampton Bay Customer CareOct 12, 2023
      Happy to hear this cabinet was what you hoped for! Thank you for choosing Hampton Bay for your project, and we hope you have a great rest of your day. HamptonBayRSI
      • Verified Purchase
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      • Verified Purchase
      Cabinet color and quality met my expectations. I’m pleased with my coffee bar
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      Response from Hampton Bay Customer CareOct 10, 2023
      Yay! We couldn't be happier for you, Laverne! Thank you for making Hampton Bay a part of your coffee bar project, and we wish you all the best. HamptonBayRSI
      • Verified Purchase
      Drawers do not open and close smoothly. Box and drawer construction is pretty good.
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      Response from Hampton Bay Customer CareSep 14, 2023
      We apologize for the drawer issues you are experiencing. We may be able to assist with what could be causing this, though. At your convenience, please give our Hampton Bay Customer Care Team a call at (888) 578-4009 to discuss options and we hope to help. HamptonBayRSI
      • Verified Purchase
      Not soft close, paint is subpar and looks like whoever build cabinet did not pay close attention or detail to it. So what we paid for it over 800 for 2 it was disappointing. Other then that still used them for our island
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      Response from Hampton Bay Customer CareAug 10, 2023
      We are very sorry for the disappointment felt with your new cabinet. If you have any warranty-related issues or concerns, please let our Customer Care Team know. We are eager to connect with you, and our team can be reached at (888) 578-4009. We appreciate you making us a part of your project, and we wish you all the best. HamptonBayRSI
      • Verified Purchase
      Buyers Remorse
      If you’re looking for cheap and fast. These cabinets are for you. If you want any kind of quality in build—not here. Half of the drawers tracks were not installed correctly. Or, they weren’t even put in straight so the drawers are hard to open and close and sit skewed. You can’t even count on them being built square so you have to use extra shims just to level them out on a level floor. I bought these by mistake, but thought they would be ok since Home Depot is willing to sell them. My expensive mistake.
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      Response from Hampton Bay Customer CareAug 9, 2023
      Thank you for making Hampton Bay your cabinetry choice. We are sincerely sorry you experienced these issues with your recent purchase. Please know if you have any remaining warranty-related concerns or questions, please let us know by contacting us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your feedback, and we hope to hear from you soon. HamptonBayRSI
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        • Verified Purchase
        Cheaply made, poor finish quality that easily chips. Drawers very difficult to open
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        Response from Hampton Bay Customer CareJul 12, 2023
        Thank you for making Hampton Bay your cabinetry choice. We are sincerely sorry you experienced these issues with your recent purchase. If you still have warranty-related concerns or questions, please let us know by contacting us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your feedback and hope you have a good day. HamptonBayRSI
        • Verified Purchase
        It came out of the box with nicks on the drawer faces. Some of the drawers do not close flush. Would’ve returned them if I do not have the contractor hooked up to install them.
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        Response from Hampton Bay Customer CareJun 30, 2023
        We sincerely apologize for the disappointment you've felt, Martin. We want to discuss your project and better understand what you saw with your Hampton Bay order. We ask that you please reach out to our Customer Care Team at (888) 578-4009 to see how we can assist. We appreciate your feedback, and we wish you nothing but the best. HamptonBayRSI
        • Verified Purchase
        Doors on sink base were marred, se t new ones...
        Doors on sink base were marred, se t new ones away, so that's good. Only problem is drawers line up between 24" and 30" cabinets. The two 30" cabinets have different drawer hardware, one opens all the way(100%) the other has stops only allowing about 70%. wish the line was more consistent. Overall very pleased with quality and affordability.
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        Response from Hampton Bay Customer CareJun 28, 2023
        We are glad that you were able to get those doors replaced as swiftly as possible! We appreciate you reaching out to us and sharing this information with us here at Hampton Bay. Please know if you have additional questions or concerns, our Customer Care Team is here for you at (888) 578-4009. HamptonBayRSI
        • Verified Purchase
        Showing 1-30 of 317 reviews

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