We appreciate your valuable feedback, though we are sorry to learn of the issue that affected the back of your cabinet. Our Hampton Bay Customer Care Team is always looking for ways to improve, and we would like to hear more about your experience. At your convenience, please reach out to us at (888) 578-4009 or email us at homeproducts_cc@woodmark.com if you have photos you’d like to share. Thank you for taking the time to review our product, and we are grateful you chose Hampton Bay for your project.