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Customer Reviews for Home Decorators Collection Woodfall 37 in. W x 22 in. D x 34 in. H Single Sink Bath Vanity in Midnight Blue with White Engineered Stone Top

Internet #306221612

Model #Woodfall 37MWMC

  • Made of high-quality brass to ensure durability
  • Engineered stone expresses contemporary look
  • Includes 3 soft-closing drawers for storage

Customer Reviews

  • 3.5
    out of 77 reviews
  • 27% recommend this product
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Showing 1-30 of 77 reviews
Bad manufacturer defect
I'm super disappointed in this vanity. Overall, I really like it but mine came where the top drawer doesn’t clear the sink so it had to get cut out. This was sold together, how does this defect happen?! Unfortunately, didn’t figure it out until everything was installed and didn’t have to to return it and wait for another one
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Response from FabricantJun 3, 2022
We want to extend our most sincere apologies concerning any issues that you have faced with your product. We understand that not receiving the exactly what you expect can be extremely frustrating. We hope you will give us an opportunity to remedy the issue. Please feel free to reach out to us by phone at +1.866.839.2888 for immediate assistance Ovedecors-PL
  • Verified Purchase
1 found this review helpful
Bummer..
I have been through multiple headaches just to get this cabinet to my home, the 3rd party delivery service, jw logistics, was absolutely horrible. Finally get the cabinet and it’s not worth it. Looks like we’re having the same top drawer fun (that is very “uncommon” according to the company - right..) and it won’t close because it hits the sink and we’ve got separation/cracks in the cabinet. It’s not midnight blue. These pictures are right out of the box. I’m so disappointed.
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    2 found this review helpful
    Not even two months
    It is not even two months since we moved in and the vanity is soaking humidity and looks like a piece of garbage
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    Response from FabricantJan 19, 2022
    We are extremely disappointed to read this and want to extend our most sincere apologies concerning the issues you faced with your purchase. We pride ourselves on maintaining the highest quality standards for our products as well as our services. The Woodfall cabinet is made of the best solid wood, plywood and MDF. The issue you describe is seldom and cannot be expected. Our customer service team would be happy to resolve this issue. Please don't hesitate to contact us at +1.866.839.2888. One of our customer service professionals will provide you with the necessary solutions to remedy to this situation. Ovedecors-PL
      1 found this review helpful
      Great mirror. Met all my expectations. Nice addition to any bathroom. Size and quality are except...
      Great mirror. Met all my expectations. Nice addition to any bathroom. Size and quality are exceptional.
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      • Recommended
      1 found this review helpful
      While this looks good on the surface, this has been a terrible purchase. When we put the top on t...
      While this looks good on the surface, this has been a terrible purchase. When we put the top on the vanity, it was obstructing the top drawer, so we had to cut out part of the back of the top drawer in order to get it to close. Since this was sold as a set, i would expect this top to fit perfectly. Then in order to accommodate standard plumbing in the back, we had to cut out the back of the bottom drawer as well. Overall, i cannot recommend this product.
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      Response from FabricantOct 28, 2020
      We are extremely disappointed to read this and want to extend our sincere apologies concerning the issues you faced. The issue you describe is very uncommon. This cannot be expected from our Woodfall and is not to our quality standard. Please reach out to one of our installation experts at 1.866.839.2888 for assistance. Ovedecors-PL
        3 found this review helpful
        I left the review about my contractor noticing a flaw in the vanity upon opening the box up. It s...
        I left the review about my contractor noticing a flaw in the vanity upon opening the box up. It should be directly about this review. I couldn't leave a picture using my phone...so I am on my laptop so as to include a picture...I would recommend this product to others...especially if you have a skilled contractor to doctor any flaws it might have upon purchase. Speakingy of purchases...I feel as if I got this for a steal at a little over 500 dollars. My vanity only cost a little over 100 dollars...complete vanities with tops come way more that 650 dollars...Excellent value!
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          • Recommended
          1 found this review helpful
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          • Verified Purchase
          It is beautiful with great quality
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          The color of the vanity is blueish gray, not dark...
          The color of the vanity is blueish gray, not dark charcoal. Will be returning it.
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          Response from FabricantFeb 27, 2023
          Lighting plays a major role in determining the color appearance of an object, including a vanity. Different light sources emit different color temperatures and intensities, which can affect how an object appears. Additionally, shadows, reflections and the angle of the light source can also impact the perceived color. That is why the color of a vanity may appear differently in photos or in person under different lighting conditions. It's important to consider the lighting in the room where the vanity will be placed and observe it in different lighting conditions to ensure the color matches your desired appearance. Ovedecors-PL
          • Verified Purchase
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          • Verified Purchase
          The counter top was not made to fit the vanity....
          The counter top was not made to fit the vanity. We had to cut a notch in the top drawer just for it to be able to close. Then we had to cut the bottom drawer for the pipes to fit.It was a disaster.
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          Response from FabricantJul 27, 2022
          On behalf of our team, we would like to apologize for any disappointment this experience may have caused you. We genuinely try our best to ensure that our products are of highest quality and that our customers expectations are met. Having to cut the drawer to make it fit should not have been the case. In the future, please call our team to find the right solutions. Ovedecors-PL
          • Verified Purchase
          1 found this review helpful
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          • Verified Purchase
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          • Verified Purchase
          wellllll!!
          Second vanity from home decorators, second vanity I had problems with . First of all the finish chips super easy . After setting the top on before install , the top drawer hits the sink and drawer will not close all the way . Makes you wonder after they manufacture the vanity , do they not chexk to see of everything aligns correctly .mist modify the too drawer . To much of a pain to put back in the box and take back .
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          Response from FabricantMar 22, 2022
          On behalf of the OVE team, we are sincerely sorry to read this. We aim to provide our clients with high quality products and services to meet your needs. Please reach out to a member of our team to look into this further and offer a satisfactory solution. You can reach us over the phone at +1.866.839.2888. Ovedecors-PL
            • Recommended
            1 found this review helpful
            Beautiful mirror! I chose it for the great price...
            Beautiful mirror! I chose it for the great price and the H corners which matched my new Ove Decors vanity. The mirror is heavy and well made and relatively easy to hang.
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            • Verified Purchase
            This fit perfect and looks great above our 36" vanity...
            This fit perfect and looks great above our 36" vanity
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            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
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            Response from FabricantNov 18, 2021
            Sincerely sorry to hear this, we aim to provide our clients with high quality products and services to meet your needs. Please reach out to us regarding any issue as your unit is fully covered by our manufacturer's warranty and your satisfaction is of the utmost importance to us. Please call 1.866.839.2888 to be in touch with one of our customer service representatives. Ovedecors-PL
              This is a medium grey color not dark charcoal and...
              This is a medium grey color not dark charcoal and is not nearly as dark as the picture on line
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              Response from FabricantNov 2, 2021
              Anytime we hear our products did not meet our clients’ expectations, we want to get involved. We apologize for any disappointment you may have experienced with this recent purchase. The pictures available online are high-definition professionally taken pictures. We would like to take this opportunity to turn this experience around.. Call 1.866.839.2888 to be in touch with our product specialists.. Ovedecors-PL
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                  Top does not align properly to base
                  I have the same trouble as others on here so appears not to be an uncommon issue. After install my contractor found the the top drawer does not close properly due to obstruction of the sink top. We will have to try to cut out a piece of the inside of the drawer to make fit as it’s already installed. Very disappointing .
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                  Response from FabricantOct 14, 2021
                  On behalf of our team, we apologize for any disappointment this experience may have caused you. This vanity is designed to accommodate standard plumbing coming from the back wall. Rest assured that this is absolutely not a common issue. If it is the result of a defect, our products are fully covered by our manufacturer's warranty. Reach out to us directly at 1.866.839.2888 for assistance from one of our installation pros. Ovedecors-PL
                    Beautiful cabinet and well built. Nice addition for our newly...
                    Beautiful cabinet and well built. Nice addition for our newly renovated bathroom.
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                      Some separating of wood at the bottom. I was able...
                      Some separating of wood at the bottom. I was able to send me paint to touch it up.
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                      Response from FabricantAug 3, 2021
                      Anytime we hear our products did not meet our clients’ expectations, we want to get involved. We apologize for any disappointment you may have experience with this recently purchased. In many cases there are quick and simple solutions to these issues. We encourage you to reach out to us to look into this further and offer a satisfactory solution. Call 1.866.839.2888. Ovedecors-PL
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
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                      • Verified Purchase
                      Poor quality, poor craftsmanship. Not able to use....
                      Poor quality, poor craftsmanship. Not able to use.
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                      Response from FabricantAug 3, 2021
                      We’re disappointed to read that you are having complications with your Woodfall cabinet. As we have sold a lot of this unit to happy customers, your unfortunate experience is certainly not common. In many cases, we can find a quick and effective solution. In addition, our products are backed 100% by our manufacturer’s warranty. Please call 866-839-2888 to be in touch with our products specialists. Ovedecors-PL
                      • Verified Purchase
                      Great Customer Service...
                      Great Customer Service
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                      • Verified Purchase
                      Very well made. I recommend it....
                      Very well made. I recommend it.
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                      • Verified Purchase
                      The color was light gray (like an old driveway) NOT AS SHOWN
                      The color was light gray (like an old driveway) NOT AS SHOWN
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                      Response from FabricantOct 15, 2021
                      We are sorry to hear that the product did not meet your expectations. We do our best to include the most detailed product descriptions and specifications online as well as in store. We would like to take this opportunity to turn this experience around. Please contact us directly - Call 1.866.839.2888. Ovedecors-PL
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
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                        Showing 1-30 of 77 reviews