I bought three of these for a recessed area that is 42 inches wide. Online the width clearly states that these are 42 inch shelves but when I got them home I realized they are actually 41.5 inches and that won’t work. What a waste of time. Measurements are very important when it comes to home improvement and this is a HD exclusive. Just saying.
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Response from ProductExpertMay 16, 2023
Dear Jeninca, Thank you for your feedback. Please call our Customer Service Dept. at (800) 860-1677, so we can gather more information about your order and resolve your issue.
Recommended
May 10, 2023
As expected. Easy to install and quality was good...
As expected. Easy to install and quality was good
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Verified Purchase
May 8, 2023
Missing set screws
Similar to other reviews... I bought two of these and they are both missing the set screws. Not able to finish assembly. Wish I would have read the reviews in detail...
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Response from ProductExpertMay 29, 2023
Dear Charles, Thank you for your feedback. Please call our Customer Service Dept. at (800) 860-1677, so we can gather more information about your order and resolve your issue.
Apr 23, 2023
Missed opportunities
The shelf and mounting bracket are fine. If you are going to buy this, I strongly recommend buying anchors separately. The anchors that come with this shelf are disrespectful. The template for drilling the holes for the anchors had an extra hole that is not required.
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Response from ProductExpertApr 25, 2023
Dear Customer, Thank you for your feedback. We recommend installing the shelf into at least one wall stud for optimal stability and weight capacity support. Please know our shelves include a 1 year warranty with proof of purchase receipt.
Recommended
Apr 22, 2023
I ordered three shelves and had them delivered, all “...
I ordered three shelves and had them delivered, all “ looked” the same. Used the same template for drilling the holes in the studs. First and second no problem! Last one the anchor was changed and not one hole matched!!!!!!!! If the product is changed, change the packaging so I know!!
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Verified Purchase
Apr 5, 2023
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Verified Purchase
Mar 29, 2023
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Verified Purchase
Mar 29, 2023
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Verified Purchase
Mar 12, 2023
Great looking UNTIL you put ANY weight on it...
What's the point of a floating shelf if you then have to add corbels or L-brackets to keep them square and hold any items? Tried to use for light duty shelves in a playroom to hold less than 10lbs. Do not attempt to use in a kitchen!
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Response from ProductExpertMar 21, 2023
Hi Damon, Thank you for your feedback. We recommend to install the shelf into at least one wall stud for optimal stability and weight capacity support. Please know our shelves include a 1 year warranty with proof of purchase receipt.
Mar 9, 2023
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Verified Purchase
Mar 4, 2023
INCORRECT SIZE MEASURE
Needed 42" width. HomeDepot online says 42". The Label on box says "actual size 41.5"" ok that will fit in - get home actual measured width is 42.25" (?) too large and now I have a damaged wall from thinking it would fit in. Urgh frustrating.
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Response from ProductExpertMar 7, 2023
Hi Alex, Thank you for your feedback. Please call our Customer Service Dept. (800) 860-1677 or email lhicustomerservice@lewishymaninc.com, so we can gather more information about your order and resolve your issue.
Feb 8, 2023
Product is bery cheep n low quality...
Product is bery cheep n low quality
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Response from ProductExpertFeb 10, 2023
Hi Sal p, Thank you for your feedback. Please contact our Customer Service Dept. at lhicustomerservice@lewishymaninc.com or call (800) 860-1677, so we can gather more information about your order and resolve your issue.
Verified Purchase
Feb 1, 2023
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Verified Purchase
Feb 1, 2023
Have not installed it yet! Ask me in a month...
Have not installed it yet! Ask me in a month or two!
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Response from ProductExpertFeb 2, 2023
Dear Patrick, Thank you for your feedback.
Verified Purchase
Jan 25, 2023
I like it look as good, easy install...
I like it look as good, easy install
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Verified Purchase
Jan 18, 2023
These are laminated shelves, one came with a bump in...
These are laminated shelves, one came with a bump in the laminate. They would work if you want something inexpensive. Just check them over before installing.
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Response from ProductExpertJan 19, 2023
Dear Customer, Thank you for your feedback. Please know our shelves include a 1 year warranty with proof of purchase receipt.
Verified Purchase
Jan 18, 2023
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Verified Purchase
Jan 15, 2023
Great shelf but sheet rock anchors don’t work
After mounting 3 shelves with the sheet rock anchors provided, not 1 anchor worked properly and all 3 shelves where loose. I took them down, went back to HD and got the white large dia spiral thread sheet anchors. I layed out the holes again on the wall a little to the left of old holes, and re-mounted with the new anchors, now the shelves are good. They look great. If you get these, buy the larger white spiral anchors as well, at least 4-5 anchors per shelf.
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Response from ProductExpertJan 16, 2023
Dear Customer, Thank you for your feedback. We are sorry you experienced issues installing your shelves. Please call our Customer Service Dept. at (800) 860-1677, so we can gather more information about your order and resolve your issue.
Jan 11, 2023
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Verified Purchase
Jan 11, 2023
I will not buy another one
The metal back mount, which is what the shelf attaches to, is cheap crap!!! You can mount it level, but as soon as you slide the shelf onto the mounting bracket…it sags!!! Completely out of level to the point you’re worried anything you put on the shelf might slide off. I bought one and fought and bent after mounting to get close to level. There will not be a second shelf purchased.
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Response from ProductExpertJan 13, 2023
Dear Customer, Thank you for your feedback. We recommend installing the shelf into at least one wall stud for optimal stability and weight capacity support.
Dec 28, 2022
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Verified Purchase
Dec 21, 2022
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Verified Purchase
Dec 14, 2022
This is the second one I have bought and both...
This is the second one I have bought and both have had the same issue. On the right rod that is inserted into the shelf, the hole for the screw has been off center and when trying to screw it in, the material the shelf is made out of has ripped apart. Will not make the same mistake a third time.
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Response from ProductExpertDec 21, 2022
Dear Customer, Thank you for your feedback. Please call our Customer Service Dept. at (800) 860-1677, so we can gather more information about your order and resolve your issue.