Customer Reviews for Home Decorators Collection Aberdeen 21 in. W x 14 in. D x 60 in. H White Freestanding Linen Cabinet

We sincerely apologize for the disappointing experience you've had with your vanity. It's concerning to hear that after just one year of use, the top drawer is warping, the right door is bubbling, and there are several imperfections throughout the vanity. This level of deterioration is certainly not acceptable, and we understand your frustration, especially considering that this seems to be a recurring issue based on other reviews. Please contact our customer service team at 1 (866) 839-2888 so we can assist you with this matter. We apologize for the inconvenience and frustration this has caused and appreciate your understanding as we work to resolve this issue.

We are truly sorry to hear about your experience with the sink detaching from the vanity within just a month of normal use. This is certainly not the quality we aim to provide, and we understand how frustrating and disappointing this situation must be. Please contact the retailer or our customer service team for assistance with this issue. You can reach our customer service at 1 (866) 839-2888. We apologize for the inconvenience and appreciate your patience as we work to address this matter.

We sincerely apologize for the issues you've encountered with the sink installation and the quality of the product. It is unacceptable that the sink is only held up by glue and tiny metal brackets, and we understand how this would be frustrating and concerning. We regret that our responses have not addressed your concerns to your satisfaction. To resolve this issue, please contact our customer service team directly at 1 (866) 839-2888. They are equipped to assist you with finding a solution and ensuring that your concerns are properly addressed. Thank you for your feedback, and we appreciate your patience as we work to improve our products and services.

That sounds incredibly frustrating we apologize, especially after spending so much on the sink. It's unfortunate. if you do need further assistance or have any questions please reach out to our customer service line again at 1 (866) 839 2888 for further assistance.

We sincerely apologize for the issues you've faced with your vanity. We are truly sorry to hear that the sink fell off after only 9 months of use, despite being installed in a first-floor guest room and not used daily. This level of quality is indeed disappointing and unacceptable. Additionally, we regret to hear about the discolorations on the marble top and the cracked wood around the vanity. These problems should never have passed our quality control, and we understand how frustrating this must be for you. Given the significant investment you made, it is entirely reasonable to expect a higher standard of quality and durability. We recommend contacting the retailer, Home Depot, to discuss these issues further and seek a resolution. Once again, we apologize for the inconvenience and disappointment you have experienced. Thank you for bringing these matters to our attention.

We sincerely apologize for the disappointment and frustration you've experienced with your vanity. It is concerning to hear that discoloration started appearing early on and that any water left on the vanity top causes issues. We regret that the chemistry set of cleaners and sealers we provided did not resolve the problem. We understand how important it is for our products to meet your expectations, and we are sorry that this was not the case. Your feedback is valuable to us and will help us improve our offerings. Thank you for bringing this to our attention, and we apologize for any inconvenience this has caused you. vHere is some further assistance on maintenance and care: When it comes to cleaning and polishing an engineered stone top, it's important to use products that are specifically designed for use with this type of surface. Here are some options:
1. Mild dish soap and water: One of the simplest and most effective ways to clean an engineered stone top is to use a mixture of mild dish soap and warm water. Simply mix a small amount of dish soap with warm water, dampen a soft cloth in the solution, and use it to wipe down the surface. Be sure to rinse the surface with clean water and dry it thoroughly with a clean cloth.
2. Stone cleaner: You can also use a specially formulated stone cleaner to clean and polish your engineered stone top. These products are designed to be gentle on the surface while still effectively removing dirt and grime. Be sure to follow the manufacturer's instructions carefully when using these products.
3. Baking soda and water: For tough stains, you can create a paste by mixing baking soda and water. Apply the paste to the stained area, let it sit for a few minutes, then scrub gently with a soft-bristled brush. Rinse the surface thoroughly with clean water and dry it with a soft cloth.
4. Polishing compound: If you want to give your engineered stone top an extra shine, you can use a polishing compound designed specifically for use with this type of surface. Be sure to follow the manufacturer's instructions carefully, as these products can be abrasive if used improperly.
Always be sure to avoid harsh chemicals, abrasive materials, and scrubbing pads or brushes that could scratch or damage the surface of your engineered stone top.
Vanity – Countertop – Sealant Suggestions

Engineered marble is a composite material made of marble dust and resin, and it is often used as a substitute for solid marble. To maintain its appearance and prevent staining, it is important to use a sealant.
There are several good sealants available specifically for engineered marble, including:
1. Impregnator Pro Stone Sealer: This is a premium-quality sealant that provides excellent protection against staining and water damage.
2. StoneTech BulletProof Sealer: This is a durable sealant that provides protection against both oil and water-based stains.
3. Miracle Sealants 511 Seal & Enhance: This is a versatile sealant that can be used on a variety of surfaces, including engineered marble. It provides protection against staining and enhances the natural color of the stone.
It is important to follow the instructions carefully when applying a sealant to engineered marble, and to reapply the sealant every 6 to 12 months maintain its effectiveness.

We apologize for the issue with your cabinet breaking apart in certain areas. It's concerning that this is happening to a cabinet that's only a couple of years old. Please reach out to us so we can assist you further with resolving this matter.

We sincerely apologize for the issues you’ve experienced with the shelves and other parts absorbing water. It's disheartening to hear that exposure to water has caused them to puff up and become ruined. We understand how important it is for our products to be durable and functional, especially in areas near water like sinks. Your feedback is invaluable to us, and we will use it to improve our product design and quality control. If there's anything we can do to assist you further, please let us know.

We sincerely apologize for the damages to the vanity and the marble. This is not the quality we strive for, and we are sorry for the inconvenience caused. We understand your decision to return it and appreciate your feedback.

We sincerely apologize for the repeated inconvenience and disappointment you've experienced with your order. It's disheartening to hear about the issues you encountered with the marble top and the subsequent replacements. While we strive to ensure that our products are properly packaged to withstand transportation, unfortunately, we cannot always control how items are handled during shipping. We understand the frustration and inconvenience this has caused you. Regarding the condition of the third replacement, we deeply regret any subpar quality or appearance issues you encountered. This falls short of the standard of excellence we aim to provide to our customers. Once again, we apologize for any inconvenience this has caused you,

We are very please to hear that your happy with your new vanity!

Thank you for your review! We're delighted to hear that your order was well protected and looks great in your space. If you need any further assistance, feel free to reach out. Enjoy!

We apologize for the inconvenience you've experienced with the delivery packaging and the condition of your marble top. While we take great care to ensure the quality of our packaging, we acknowledge that transportation issues are sometimes beyond our control. To address this matter and provide you with the necessary assistance, we kindly ask you to reach out to our Customer Service team. Thank you for bringing this to our attention, and we look forward to assisting you further.

We apologize for the issues you have encountered with our bath vanity, and we understand the frustration this has caused. We take your feedback seriously and want to assure you that we are committed to addressing and improving the quality of our products.
The concerns you've raised regarding the rusted hinges, sink detachment, and issues with the wood finish are certainly not up to the standard of durability we aim to provide. We appreciate your loyalty over the past four years and regret that you've experienced these issues.
To resolve the matter, we kindly request you to contact our customer support team at 1 (866) 839-2888. Our team is dedicated to assisting you with a suitable solution, whether it involves replacement parts, repairs, or further guidance.

That sounds incredibly frustrating. Paying extra for delivery to the room of your choice, only to have the items arrive broken, is definitely not the experience you were hoping for. Please contact our customer service line at 1 (866) 839 2888 for further assistance.

Thank you for reaching out about the challenges you've encountered with the bottom two drawers of your linen cabinet. We genuinely apologize for any frustration this has caused and understand the importance of having a functional and satisfactory product. We appreciate your patience and hope that the retailer can provide the assistance needed to address the drawer issue. We appreciate your understanding.

We apologize for the disappointment you have experienced with your vanity purchase. We take pride in providing high-quality products, and it is disappointing to hear that your vanity did not meet your expectations. We apologize for the damage that occurred during shipment. Please know that we take great care to securely package our products, but unfortunately, some things are out of our control when it comes to the shipping process, especially since the shipping is outsourced by Lowe's. We understand that it may be inconvenient to return the product and wait for a replacement, but we want to make sure that you receive a high-quality product that is free from any defects or damage.
We would like to assure you that we take customer feedback seriously and are committed to resolving any issues with our products. We would be happy to work with you to address the issues you have identified with your vanity .
Thank you for bringing this to our attention.

Please contact us at customerservice@ovedecors.com for instructions on installing the sink on your vanity.

Thank you so much for your wonderful feedback on our vanity! We're thrilled to hear that you're delighted with your purchase and that it exceeded your expectations. We take great pride in crafting high-quality products that not only look stunning but also feel solid and well-made.

We understand that the color and finish of the vanity are of utmost importance, and we're delighted that you found it to be even more beautiful in person. The warm, antique finish is one of our signature features, and we're pleased that it added to your overall satisfaction with the product.

Our team also places great importance on ensuring that our products are well-packaged to protect them during shipping. Your comments about the packaging reaffirm our commitment to delivering your vanity in perfect condition.

Thank you for your kind words and for choosing our vanity. We greatly appreciate your support and trust in our brand. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Enjoy your beautiful new vanity, and may it bring style and functionality to your space for years to come!

Thank you for your feedback, we are sorry you are having issues with your Aberdeen vanity. We take any quality issues very seriously and your item is under warranty for any manufacture defects. You can contact our Customer Service department for resolution from Monday to Friday, 8h00 to 17h00 EST either via email at customerservice@ovedecors.com or by calling 1-866-839-2888. We look forward to hearing from you so we can make this right.