Customer Reviews for Home Decorators Collection Ackerly 52 in. Integrated LED Bronze Damp Rated Ceiling Fan with Light Kit Works with Google Assistant and Alexa

We are sorry to hear that you had this issue. A receipt is need to confirm the day of purchase. Please call Home Decorators Collection customer service at 1-800-986-3460 and ask to speak to a manufacturer’s representative. They may be able to work with you on a resolution.

We are sorry to hear that you had this issue. Unfortunately, due to varying climatic conditions, the finish is not warrantied against rusting, tarnishing or pitting.

Thank you for your review. The light is dimmable as described on the product page. To dim the lights, press and hold the light button on the remote. The light should cycle from bright to dim to bright again. Release the button once the desired brightness level is reached. If the light does not dim, make sure the switch in the battery compartment labeled "O/D" is set to the D setting to allow dimming. If the switch is set to the O setting, the dimming will be disabled. If this does not resolve the issue, please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to get more information to help troubleshoot and resolve the issue.

Thank you for your review. For the one fan that is wobbling, please make sure that the downrod is completely tightened and that the blades are properly installed and completely tightened. Please also make suer that the outlet box is securely fastened to the house support structure. If that does not resolve the issue, please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to get more information to help troubleshoot and resolve the issue.