Customer Reviews for Home Decorators Collection Claxby 61 in. W x 22 in. D x 38 in. H Double Sink Bath Vanity in Cream with Winter Mist Engineered Stone Composite Top

Hello Valued HomeDepotCustomer, Thank you kindly for your review. We are very sorry to read that you were not satisfied with the quality of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that if ever you experience an issue or concern, you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Juicee, Thank you kindly for your review of the Claxby 37 in. W Bathroom Vanity in White with Stone Effects Vanity Top in Pulsar. Although we are pleased to learn that you have received assistance with a replacement order, we are very sorry to learn that your original top did not meet your expectations. If you are interested in an ETA for your order, we best suggest reaching out to our Customer Service team via 1-800-235-7747 or customerservice@woodcrafters-tx.com. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello AJF, We thank and appreicate you taking the opportunity to leave your review for the Claxby 61 in. W Vanity in Sterling Gray with Cultured Marble Vanity Top in White. We are very sorry to learn about the issues with the unit. If you are able to do so, and you have not yet received assistance, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out, that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to hearing from you so that we may use your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello stpous, Thank you for your review of the Claxby 61 in. W Vanity in Sterling Gray withStone Effects Vanity Top in Pulsar. We are very sorry to learn that you have had an unfavorable experience with the finish of the cabinet and are experiencing issues with your drawer glides. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Valued HomeDepotCustomer, Thank you kindly for your review. We are very sorry to read that you were not satisfied with the quality of the unit. Please know that if ever you experience an issue or concern, you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Sam, Thank you very kindly for your review of the Claxby 37 in. W Vanity in Sterling. We are very sorry to learn and see that you experienced alignment concerns with the doors and drawers. If you have not yet received assistance, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello AlwaysinHomeDepot, Thank you very kindly for your review. We apologize for the unfavorable experience with the finish and overall quality of the 61 in. W Claxby Vanity in Cream with Stone Effects Vanity Top in Winter Mist. Our products are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. If you are willing, we would like to request that you reach out to our Customer Care team so that we may review your situation and explore your Limited Lifetime Warranty options, along with passing along information regarding your experience to our Quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hi LDG, Thank you for your review of the 37 in. W Claxby Vanity in Sterling Gray. We want to extend our sincerely apology for your experience with the finish. We understand your frustration and, if you are willing, we would like to ask that you reach out to our Customer Service or Customer Care team so that they may review your situation and explore your Limited Lifetime Warranty options. All you would have to do is reach out to our Customer Service team by calling 1-800-235-7747 (Mon-Sat / 8 AM CST - 5 PM CST) or by e-mailing the at customerservice@woodcrafters-tx.com. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@woodcrafters-tx.com. Nevertheless, we truly appreciate your feedback and we will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Michelle, Thank you kindly for your review. We are very sorry to hear you had an unfavorable experience with the finish and the drawer of your Home Decorators Collection 49 in. Claxby Vanity in White. If you have not yet received assistance, we would like to request that you reach out to our Customer Care team so that we may review your situation and explore your Limited Lifetime Warranty options, along with passing along information regarding your experience to our Quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.