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Customer Reviews for HOMELEGEND Distressed Palermo Hickory 3/8 in. T x 5 in. W Hand Scraped Engineered Hardwood Flooring (26.3 sqft/case)

Internet #204662697

Model #HL153H

  • Veneer over high-density fiberboard construction for durability
  • Beveled edge provides a neat look
  • 7-layer aluminum oxide finish withstands everyday use

Customer Reviews

  • 3
    out of 17 reviews
  • 40% recommend this product
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Showing 1-17 of 17 reviews
Very pretty, but be careful of scratching while moving heavy furniture. Has a rustic natural look.
Very pretty, but be careful of scratching while moving heavy furniture. Has a rustic natural look.
by
  • Verified Purchase
  • Recommended
Overall I am satisfied with the floor. It was hard to find a distressed hickory that was similar to other flooring we had in the house. However, a couple of issues should be mentioned. First, some of the boards were bowed which added to the difficulty of installation. Second, a few of the boards were drastically off color from the rest and could not be used.
by
  • Verified Purchase
The product delivered looks absolutely nothing like the photos. ...
The product delivered looks absolutely nothing like the photos. Do not purchase this item.
by
Response from HomeLegendOct 27, 2022
Thank you for your review. We are sorry that you are having color issues with this product. Please get in touch with us using our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can help you with the difficulties you have experienced.
  • Verified Purchase
This flooring looked to be of good quality but unfortunately...
This flooring looked to be of good quality but unfortunately it was not 3/8" thick (measured 1/4") nor did it come in varying lengths per the product description. Since I was trying to match some existing flooring (already installed) I was unable to use it and returned it.
by
Response from HomeLegendMar 8, 2022
Thank you for your review. We are sorry that your expectations were not met with this product. Thank you for your review. We take your feedback seriously and invite you to reach out to us through our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can work to address your concerns directly.
  • Verified Purchase
by
    Met my expectations the exact same as the wood in...
    Met my expectations the exact same as the wood in n my dinning and study area
    by
    • Verified Purchase
    Love, love, love this flooring!
    I just love the color and texture of this flooring. I’ve had it over 3 yrs and it has held up very well (I have 2 med dogs and 2 cats). I am now redoing my kitchen and installing this floor there as well.
    by
      • Recommended
      2 found this review helpful
      comes with different width 4" & 5"& 6". which I don't like it, after installation i noticed have...
      comes with different width 4" & 5"& 6". which I don't like it, after installation i noticed have a black line in between and shows because both side of each part has it, I do not like it. Beside the look, quality is good and thick enough.
      by
      • Verified Purchase
      Does not feel like a hardwood under your feet,...
      Does not feel like a hardwood under your feet, he told us to use in underlayment underneath, and I think that was a bad idea. Also the board is very easy to check when using your saw
      by
      • Verified Purchase
      2 found this review helpful
      Hardwood
      Great product for the price. Easy to put down looks really nice.
      by
        • Recommended
        1 found this review helpful
        Durable
        We installed in kitchen/dining area and have a cat that runs through(with claws) and it is durable. Doesn't scratch and pots dropped on it don't dent it. We are now doing family room in it.
        by
          Many broken tongues
          Came in with broken off tongues. Replacements had to be paid for again before sending. Those came in in bad shape also. Picked through 12 boxes to get 6 boxes worth of flooring. Can only return 3 boxes. If I hadn't already laid 2 boxes, I would return it all and go with another brand.
          by
          Response from THD-CSAug 18, 2016
          Dear Valued Home Depot Customer, Thank you for taking the time to review our product. It is our responsibility to ensure we are providing quality products. Anytime a problem has been encountered we want to get involved and resolve the difficulties the best we can. The best practice is to place a reorder for this product and have an associate contact our customer service department directly to ensure the order is packaged and shipped without any risk of damage. We assure you that we are implementing a system, where all of our of consumer needs are met. We appreciate the feedback and apologies for the inconvenience this may have caused. Thank you.To ensure your concern is properly addressed, please contact our claims department at 877-630-1800.
          • DIY
          • Verified Purchase
          4 found this review helpful
          not good
          This floor installed pretty easily but has not held up well at all. I have put super cheap (.99 per sq ft) laminate in two other condos and this much nicer and more expensive "engineered" hardwood has not held us as well as the super cheap laminate. This floor has scratched very easily and not under hazardous conditions. Our kids toys have somehow scratched the floor to the point of permanent damage in high traffic areas, I have tried to use a little stain to mask the scratches but it does not really help. Tried polishing with a super fine grit and no help. Planks came in a mixture of sizes, which was a good ideas for varying seams but the smalls size was not square. had to not use all the smallest pieces. Their mold for that size must have been off. I have it all in a stack in the garage. Need to take it back to the store and complain in person. Please do not buy this floor.
          by
          • DIY
          5 found this review helpful
          Easily Scratched!
          It is way too soft! You can move a rug across the flooring, and it will scratch. The full retail price is way to high for this flooring! I got it on special for $1.99 per square foot. It really is not worth that. Be sure to check hardness rating when buying flooring. Wish I would have.
          by
          • DIY
          2 found this review helpful
          Too soft! Scratches everywhere
          Looks beautiful but is not sensible for everyday living. I would have never bought this product if I had known it was so soft. It was made to be in a show room where no one goes. Scratches and scrapes w the slightest drop of anything
          by
            2 found this review helpful
            Good flooring for the price
            Picked this floor up (after all discounts) for $1.75 per square foot. Shipping was quick ( 4 days). I was a little skeptical at first. But in the end I am very happy. The contractor was able to install the floor quite easily in two days (1400 sq feet). Gives the rooms a very nice sophisticated look. It's not top of the line, but for my purposes I'm happy and have no worries that it will last.
            by
            • DIY
            • Recommended
            2 found this review helpful
            Very Disappointed
            I generally do reviews, because I feel they are very important to save people time and money. 9 times out of 10, my reviews are of a positive nature--this case being opposite, I am afraid. I purchased 500 sq ft for my bedroom on the Special Buy of the day at $1.99sq ft. When it arrived, it was 'cupped'/ 'warped' and the only real wood I can see is on the bottom 1mm veneer of a light color wood--not on the top--that appears to be the MDF product 'stamped' wood design. I am returning to the local Home Depot store--which I am most grateful Home Depot online provides as a return opportunity. This product is stamped "Made in China" on the box and it is not worth anything near the retail $3.49/sq ft. I will be upgrading to about $2.59 sq ft, but the quality difference is no comparison.
            by
            • DIY
            19 found this review helpful
            Showing 1-17 of 17 reviews

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            Installation Location

            Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

            Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

            Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

            Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

            Finish Type

            Prefinished

            Prefinished

            Prefinished

            Prefinished

            Plank Width

            Narrow plank (5 in or less)

            Narrow plank (5 in or less)

            Narrow plank (5 in or less)

            Narrow plank (5 in or less)

            Veneer Wear Layer Thickness (mm)

            1

            1.4

            1.2

            1.5

            Installation Method

            Adhesive, Floating

            Floating

            Adhesive, Floating, Nail Down

            Adhesive