Hello,
I am sorry that the lights are not functioning, you do have several options.
1. return to store for a exchange or refund
2. start a warranty claim by calling/emailing our customer care dept.
Please include this reference when calling or emailing (465830BV)
The best way to reach us is by phone or email.
Phone:800-723-0723 / Email: customerservice@idctexas.com