The color is listed as French gold and looks like a beautiful brushed gold in photos. In person, it is a bright yellow shiny “1990s ere” gold.
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Response from InSinkEratorMay 16, 2024
Hi Wagner, Thank you for your feedback. We apologize that the shade looked different in person. Your input is important to us, and we will strive to improve the accuracy of our product descriptions and images. If there's anything else we can do to help, please reach out to us directly at https://support.insinkerator.com/app/ask. We hope to earn back your trust in the future.
Recommended
May 15, 2024
Very light and shiny. Cheap looking.
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Response from InSinkEratorMay 15, 2024
Hi Keiko, Thank you for your feedback. We apologize if the appearance of our sink-top switch button did not meet your expectations. We take all feedback seriously and will use your comments for future product improvements. If we can do anything else for you, please contact us directly at https://support.insinkerator.com/app/ask. We hope to serve you better in the future.
Verified Purchase
May 8, 2024
Outside ring does not stay in place very well, easily pops off
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Response from InSinkEratorMay 9, 2024
Dear HomeDepotCustomer, Thank you for providing us with your feedback. We are sorry for any inconvenience you may have experienced. If the outside ring of your push button can easily come off, please ensure that it is securely locked onto the push button body. You can do this by pushing the sides of the outside ring until it locks in place. If you have other questions or concerns, please do not hesitate to contact us directly at https://support.insinkerator.com/app/ask. Thank you for choosing InSinkErator.
Verified Purchase
May 8, 2024
Was expecting the full device not just the switch
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Response from InSinkEratorMay 9, 2024
Hi Matthew, we're sorry for the confusion. The SinkTop Switch Button only comes with a button and cover (the cover is the piece that goes around the sinktop switch button). We have SinkTop Switch Kits, and the models are STS-OO (includes 2 buttons: chrome and white) and STS-OOSN (includes 1 satin nickel button).
Verified Purchase
May 1, 2024
This product is flimsy plastic that I ended up returning
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Response from InSinkEratorMay 1, 2024
Hi Will, we appreciate your feedback and understand your decision to return the product. Your feedback is invaluable to us, and we will take it into consideration as we continue to improve our products. If we can do anything else for you, please get in touch with us directly through https://support.insinkerator.com/app/ask. We hope to serve you better in the future.
Verified Purchase
Apr 17, 2024
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Verified Purchase
Apr 13, 2024
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Verified Purchase
Apr 3, 2024
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Verified Purchase
Mar 27, 2024
does not fit the accompanying air switch that it is advertised with.
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Response from InSinkEratorApr 2, 2024
Hi Ashley, Thank you for sharing your feedback with us. We are sorry to hear that you have faced issues with our product. This is not a usual occurrence, and we would like to know more about your experience so that we can make things right. Please don't hesitate to contact us at https://support.insinkerator.com/app/ask. We hope to regain your trust in the future.
Verified Purchase
Mar 14, 2024
An inexpensive way to update your look. It is a perfect match with Kohler as well. It's a quick pop on, pop off.
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Verified Purchase
Mar 13, 2024
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Verified Purchase
Mar 13, 2024
Nice product for the price point
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Verified Purchase
Mar 13, 2024
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Verified Purchase
Mar 6, 2024
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Verified Purchase
Mar 5, 2024
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Verified Purchase
Feb 21, 2024
Attractive and good wuality
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Verified Purchase
Feb 14, 2024
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Verified Purchase
Feb 8, 2024
Great product, no issues.
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Verified Purchase
Feb 8, 2024
Kind of flimsy and was the wrong size.
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Response from InSinkEratorFeb 10, 2024
Hello EB, we appreciate your review and apologize for the inconvenience you experienced. We understand the importance of providing high-quality products, and we're sorry that the item you received did not meet your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to us directly at https://support.insinkerator.com/app/ask. Your feedback is invaluable to us, and we hope to serve you better in the future.
Verified Purchase
Jan 31, 2024
It was not a switch. It was just the top trim ring. I needed the hole push button switch assembly. Bought one at DIY center for a few dollars more. :-(
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Response from InSinkEratorFeb 8, 2024
Dear Home Depot Customer, thank you for leaving us a review. We apologize for any inconvenience caused, and we understand your frustration. We have taken note of your feedback to ensure that accurate information is provided in the future. If you require further assistance, please do not hesitate to contact us at https://support.insinkerator.com/app/ask. We appreciate your input and strive to deliver the best possible customer experience.
Verified Purchase
Jan 27, 2024
They should point out which air switches it fits.
I bought a switch from Home Depot thinking this would replace the chrome one it came with but it doesn’t. This piece doesn’t have a thread.
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Response from InSinkEratorFeb 5, 2024
Hi Ross, thank you for taking the time to share your feedback, and we're truly sorry for the inconvenience. We understand your frustration, and we will take note of your feedback to ensure it does not happen again in the future. If we can do anything else for you, please contact us directly through https://support.insinkerator.com/app/ask. We hope to regain your trust in the future.
Jan 24, 2024
I need to return it because the french gold color does not match the champagne bronze color of the Delta Trinsic faucet that I purchased as well.
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Response from InSinkEratorJan 27, 2024
Hi Catherine, we appreciate your feedback and apologize for any inconvenience caused due to the color mismatch. We understand your concern and would like to share with you this link of our finish matching guide: https://shorturl.at/quxPW. Please feel free to contact us directly through https://support.insinkerator.com/app/ask if you need further assistance.
Verified Purchase
Jan 17, 2024
Swapped out a chrome with black version and works perfectly
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Verified Purchase
Jan 3, 2024
Adrian in customer service great, bronze air switch button not so good !
not 100% happy with switch because a lot of water gets down in there, also over time the color coating peeled right off, so instead of bronze finish , it was silver underneath. But, had a great call with Adrian in customer service and he took care of the whole thing for me. A new button is on its way. Thanks Adrian!
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Response from INSINKERATORJan 15, 2024
Hi SteveM12, We're sorry to hear about your experience with our product. To ensure a water-tight seal, the plastic nut under the sink counter needs to be tightened. And for the sink-top switch button, we recommend wiping off the top metal surface with a damp cloth. Spraying any liquids on the button is not recommended, as they may seep into the air tube and cause issues with the activation. We appreciate you sharing your feedback on our service. We always love to hear when we have been able to make your life a little easier. We hope we can continue to serve your food waste disposer needs. If you have any concerns, you can always reach out to us via https://support.insinkerator.com/app/ask.
Customer review from insinkerator.com
Jan 3, 2024
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Verified Purchase
Dec 3, 2023
Ordered a Matt-Black InSinkEerator Air Switch (for business purposes), online because none in-stock locally. Order shipped quickly, arrived on time. Install was a breeze. Recommend InSinkErator products.
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
Nice convenience/upgrade.
Easy install.
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Verified Purchase
Nov 29, 2023
Look is good but I thought it would at least come with the spring to activate the pneumatic function. Ended up buying a whole new kit from another supplier.
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Verified Purchase
Nov 15, 2023
This product did not fit the space. The lip of the flange inside is not deep enough to hold into the hole in the sink top.
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Response from InSinkEratorNov 16, 2023
Hi HomeDepotCustomer, we're sorry to hear about the issue you experienced with our sink-top switch. Your feedback is valuable to us, and we would like to see how we may be able to help. You can reach out to us directly at https://support.insinkerator.com/app/ask.