Customer Reviews for KOHLER Archer 60 in. x 32 in. Soaking Bathtub with Left-Hand Drain in White

When all plumber and tile installers came. We pull this bathtub from the box I noticed that light came through the wall of bathtub. I had no choice and have to install. Now spent 10k for bathroom renovation and don’t feel confident about how long bathtub will last. See pictures

Updated the hall bathroom. Since we have a walk-in shower in our master bathroom we knew we wanted a soaking tub in the hall bath. Installed about three weeks ago and just enjoyed my first soak with lavender epsom salts… ahhh. So comfortable. Love the depth, and after 30 minutes, the tub did a great job holding the heat. If you’re looking for a soaker tub, this is the one. 10/10 recommend.

A picture is worth a thousand words. My daughter's foot went THROUGH the tub. It was 1/16 of on inch thick. Four months of back and forth with Kohler for replacement. They are offering a fraction of the cost to replace and repair. The tub was in use fo 18 months. Absolute nightmare.

Was installed by our contractor 3 years ago. There is now a crack in the side wall. Do not buy this tub unless you really want to replace it right away.

Amazing tub! Used it for the remodel in our master bathroom. Love it!

We had this tub installed in September 2018 and by October 2022, it has a 6 inch crack in it after normal use. Got a quote to repair it for $1,200 from one bathtub repair/reglazing company, and another repair company told us they wouldn't fix it; they'd replace it. Waiting on a quote from a contractor to replace it. Called Kohler customer service and they are sending out a rep. to inspect to see if it was a contractor installation issue. Should not crack after 4 years. Beyond angry at Kohler

I LOVED this tub so much. I bought this in November 2020 and it cracked by where my feet are. I am 5’1” and 120lbs so I should NOT be big enough to crack the dang thing. Water ran down into my basement. Please make this right.

Just had this tub installed in my home. Never been used. Noticed a dark ring. Thought it was a shadow but it looks dirty. I am deeply disappointed as this tub was not cheap. Now I’m stuck with a tub that looks like it has a dirt ring.

Major Crack after a few years of light use. Kohler please send me a complete refund ASAP. This is a flawed product and manufacture defect based on other people's review.

I purchased this Archer tub in Nov 2017 and had it installed in Jan 2018. We recently experienced water damage to the kitchen ceiling below and found a crack in the side wall of the tub. For a tub that is only 4 years old, this is completely unacceptable. The plumber advised that this is a factory defect and should not have happened. I’m now in a situation where I will have to rip out a 4 year old bathroom and start over, not to mention repair the mold and water damage to the ceiling below.

Year and a half old and it cracked. After three repair attempts, Kohler offered to replace the tub—as if I would install another defective product—but will not pay for the labor to have the new tub installed which will cost thousands of dollars.

This tub has a dark ring around the lower part of the tub. When I realized it, the tub, tile, etc was already installed. I was informed by a Kohler Representative that this is a "shadow" due to the design of the tub. I was very disappointed as my tub looks like it has a dirty ring around it and there is nothing that can be done.

I bought this tub in 2018 and it just cracked at the bottom back edge. I really liked the tub and the bathroom remodel was done around the dimensions of the tub. I'm worried about having to pay another $750 (to ensure the new tub fits into the space) to just have it crack in 3 years. This is a total bummer.

The tub is lovely. It worked very nice with our bathroom remodel. However, The contractor doing the install pointed out to us after the install, that there was a slight imperfection on the side of the tub, that is hard to describe, harder to fix. No matter how much grout is put in, there is a gap in the middle, and when the grout dries, it breaks off. No where else on the tub is this happening. We are waiting for shower doors to come in. When they do, the contractor will try to screw the sliding door down, which may secure the gap. Where they screw the door down, is just about where the gap is. If that doesn't work, they will need to remove the grout and try silicone, since there is give with silicone, but using silicone will present it's own set of issues.

We bought this tub in late 2015, installed it a few months later and didn't start using it regularly until 2018 (it went into a house we were renovating). When it was installed I actually highlighted the important parts of the instruction manual and went over them with the contractor, knowing that proper installation was critical. Despite this it always creaked like crazy whenever we used it. A few days ago while the tub was in use water started dripping out of the ceiling below. A horizontal crack had opened in the shallow end, but we didn't notice it at the time so the plumber did an expensive, unnecessary repair to fix what he thought was the source of the leak (the drain shoe). Next night my wife took a bath and water came pouring out of the ceiling underneath. Now we have a huge hole in our kitchen ceiling and a tub we can't use (the only one in this house, btw). Not to mention the $2,000+ it will cost to rip out the faulty tub, buy and install a new one, fix the tile and repair/repaint the ceiling below!

Bracing of the vertical facing is carelessly engineered and relies on there being adequate fiberglass and plactic mix of the brace to form a bond without and mechanical connection and presumably no clamping during the cure process. I will fix this on site byb adding a fastener, but I think this represents a sloppy job of production engineering and a deficient quality control at Kohler, something I would not expect from this company. I have not yet examined the rest of the product, but it appears to not have other defects on first inspection.

Very, very disappointed in this bathtub. I loved everything about it for three years and then out of no where, a massive crack appeared at the bottom. It's absolutely ridiculous to have to replace a bathtub after three years. Nevermind the expense. Reading about it now, this seems to be a known issue for many people. I can't believe it's still being sold.

Very disappointed with the quality of this tub and during the installation. Overall the looks of the tub is good and this is why I opted to spend over a thousand dollars on the "plastic" tub and went with the brand that I thought would have a good quality. However I quickly got disappointed that going with what I though a reputable brand and expensive tub model does not equal a good recipe. When I opened the tub I was shocked to see that few spots at the bottom (from the making mold?) are extremely thin. So think that you can pretty much see through them. There are 4 round depressions at the bottom from the mold and 2 out of them are paper thin. If you accidently drop something and it hits that spot, I'm pretty confident that it will break right through in that spot. Second terrible quality of this bath tub is that it is not molded straight. It has feet running at the bottom that it should be supported on and after spending lots of time and effort leveling the floor perfect where the tub would stand, I realized that the tub itself is not level at all. The out of level is not by a little bit, its by more than 3/4" (see attached picture). So the effort of leveling the floor to avoid shimming was a waist effort and I had to come up with shims that run almost entire length of the tub and not only on the front side, but under all 4 supporting points that run almost entire length of the tub. Third terribly quality of this tub is that all 3 edges where the wall/tile meets with the tub are also not level at all. They droop down in the middle, so now when you have finished tile, you end up with much larger grout/silicone line in the center compared to at the edges! All this makes this tub way below average and nothing that should be charged premium for. You deal with too much hassle and end up with sub par results. I would definitely recommend reconsidering to use some other tub and brand.

I bought this bathtub 32 inches version. When I received it I realized it is the same of the 30 inches version. The difference is the 32 inc. one increse one Inc. each side at 5 inches before the edge. After this, decided to exchange it for the 30 inches version. It looks pretty and elegant in my bathroom!!

We had one of these put in our master bath. I picked it based on the dimensions and the fact it was a Kohler so I was expecting a quality tub. Of course out of the box it looks great. Once installed and we go to use it we found there was a low spot on the back edge. Water builds up there and sits against the wall. It also squeaks like crazy.

This bathtub is a piece of junk. We installed it a year ago into a completely redone bathroom. Today my husband slipped in the bathtub during a shower and his foot went THROUGH THE SIDE OF THE TUB. Neither Home Depot or Kolher will do anything about it to help. Now we possibly have to tear down the bathroom again. We are livid and my husband got hurt. We should seek legal advice because this tub is not safe. Even our plumber has never seen something like this. Do not buy this tub.

Tub cracked after 2 years. It started with a small crack and it has now expanded to about 8 inches. (see image). I called Kohler and they refused to fix it as warranty is only for a year. They blamed it on the contractor who installed it, even though the contractor followed all instructions in Kohler booklet. How can a tub crack in 2 years ?.. my old one lasted 12 years and still did not have any cracks.

3 stars because it requires a special $160 drain. Otherwise pretty dope. The honeys love it.

Was easy to intall, looks great. Worth the money. Used this tub for my remodel. Im not disappointed.

very nice big deep tub...you'll need to buy the the drain set separately and they're not cheap for sure...

This tub is deep, and looks amazing. Very Sturdy! My plumber had some issues wrestling it into the bathroom initially.

Beautiful tub. I’m happy with my purchase.

A very nice soaking tub this is. Comfortable, long enough for me to sit and stretch out my legs (5'6"height), back support is great, deep enough to feel "bathed", easy to get out of it. My daughter is going to put the same tub in her new bathroom.

The tub has been in my guest bath for two weeks now. I've used it daily as my master bathroom is currently being remodeled. It is a very sharp looking tub with it's clean rectangular lines. The contractors commented on the high quality. It is setting in a bed of mortar and there are no creaks. I am very pleased with my purchase.

Beautiful Soaking Tub...perfect in every way. If you’re into bubble baths like me, this is the tub for you...The lumbar support is great and allows you to recline comfortably. The bottom of the tub has molded textured bumps, but for additional safety I further enhance the grip and use a clear bath mat. One of the coolest features is a toe-tap floor drain. Love it, very easy to use and so convenient. Very sophisticated and elegant! This was professionally installed and contractor had no problems with it.