The "right height" of this new toilet is great. The drawback is the loudness of the flush, which ...
The "right height" of this new toilet is great. The drawback is the loudness of the flush, which sounds like a beast gobbling up its kill!!!
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Verified Purchase
Recommended
Jan 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jan 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 24, 2019
Great fit ...
Great fit
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Verified Purchase
Dec 19, 2019
Excellent purchase, they work great!...
Excellent purchase, they work great!
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Verified Purchase
Dec 13, 2019
Final product is very nice and works well in space...
Final product is very nice and works well in space provided. I had trouble with actually getting this tolit. first delivery was poor and hard to get it resolved in all areas including credit of $$$. Finally got a person that actually helped me to get it done. Went thru several people and a lot of calls on my part to get to that point.
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Verified Purchase
1 found this review helpful
Dec 11, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 11, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 11, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 11, 2019
Quiet flushing. Easy to install....
Quiet flushing. Easy to install.
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Verified Purchase
Dec 10, 2019
Best toilet I have ever owned,
Best toilet I have ever owned,
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Verified Purchase
Recommended
Dec 10, 2019
Very easy to install, well made product. Wish it came with a soft close seat though. I still give...
Very easy to install, well made product. Wish it came with a soft close seat though. I still give this 5 stars for an excellent product.
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Verified Purchase
Recommended
Dec 10, 2019
The rough in measurements were inaccurate and the unit had...
The rough in measurements were inaccurate and the unit had to be returned. The base measured correctly, but the tank was too large so the lid wouldn’t fit.
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Response from Kohler Product ExpertDec 10, 2019
Hi Nancy, this is Sarah with Kohler Co. I'm very sorry to hear your Highline toilet needed to be returned due to size requirements in your bathroom. The dimensions on page 2 of the specification sheet state the tank is 8" from the front to the back. The tank measures 19-5/8" wide (left to right) and the total toilet height is 30-3/8" tall. Here is a link to the specification sheet: https://bit.ly/2LDuHtl. We would like to connect with you to learn how your toilet differed from these dimensions. Please email us directly at KohlerCustServ@kohler.com. We're here to help. -Sarah S. KOHLER Customer Service
Verified Purchase
Dec 4, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Nov 26, 2019
Works great, ...
Works great,
by
Verified Purchase
Nov 26, 2019
Easy to install and works great...
Easy to install and works great
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Verified Purchase
Nov 19, 2019
Flushes great. Put bidet seat on it....
Flushes great. Put bidet seat on it.
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Verified Purchase
Oct 15, 2019
A little noisy on the flush inside the tank. ...
A little noisy on the flush inside the tank.
by
Verified Purchase
Oct 15, 2019
Awesome. Looking, feeling...
Awesome. Looking, feeling
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Verified Purchase
Jul 23, 2019
Excellent toilet !...
Excellent toilet !
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Verified Purchase
Jul 16, 2019
It is attractive, as much as a toilet can be,...
It is attractive, as much as a toilet can be, quick flush and I like the light and slow no slam lid. It does not flush as well as it should and impossible to plunge without getting water all over the floor.
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Response from Kohler Product ExpertAug 29, 2019
Hello, this is Sarah with Kohler Co. I'm sorry to hear your Highline toilet isn't flushing well and that you are having trouble plunging the bowl. We would suggest using a Force Cup Plunger which will allow you to get proper suction on this toilet. A plunger of this style can be seen online here: http://goo.gl/6oNRRt. While this type of plunger will work well to remove a clog, we would suggest checking a few things within the tank to ensure the toilet is performing optimally. First, you can check the canister chain inside the tank. The chain connecting to the trip lever should be taut. If there is any slack, it should be tightened to remove the slack. The water level can also be checked. The water level in the tank should be at the water line which is marked on the inside back wall of the tank or on the flush valve. The refill tube can be checked as well. It should be connected at both ends connecting the fill valve to the center of the canister valve. If either end is disconnected, it should be pushed back into place. Please email our Customer Service team at KohlerCustServ@kohler.com for additional assistance. We are here to help! Sincerely, Sarah S. KOHLER Customer Service
Verified Purchase
1 found this review helpful
Jul 2, 2019
Very easy installation. The flush mechanism is so simple...
Very easy installation. The flush mechanism is so simple yet so effective, a very strong flush.
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Verified Purchase
1 found this review helpful
Jul 2, 2019
Compact rough-in with comfortable seating height. Perfect!...
Compact rough-in with comfortable seating height. Perfect!
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Verified Purchase
May 19, 2019
Works great and the height is much better than the...
Works great and the height is much better than the old one. Very easy to assemble
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Verified Purchase
Apr 30, 2019
Easy to install. The price was high for the almond and biscuit colors. Overall a great product so...
Easy to install. The price was high for the almond and biscuit colors. Overall a great product so far.
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Verified Purchase
Recommended
Apr 30, 2019
Ordered this toilet as I had 11 1/2 inches from wall to center of waste flange. Received in two ...
Ordered this toilet as I had 11 1/2 inches from wall to center of waste flange. Received in two days. Tank was in a normal Kohler taped box. Bowl was in folded flap plain brown box with Styrofoam inserts for shipping. After dry assembly found the tank was 2 1/2 inches from the wall. The aft most part of this toilet (which is the lid), will be 9 inches from the flange bolts (center of the waste flange) to the wall.
Going to try 12 inch R.I. toilet and hope it fits. Usually you round down when determining the R.I. specifications but on Kohler? Not so sure.
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Recommended
4 found this review helpful
Apr 24, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 23, 2019
Quick release on flush handle, does well!...
Quick release on flush handle, does well!
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Verified Purchase
Apr 17, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Apr 16, 2019
It is pricey compare to the orther names ( same quality & function )
It is pricey compare to the orther names ( same quality & function )