Customer Reviews for KOHLER Santa Rosa Comfort Height 1-Piece 1.6 GPF Single Flush Compact Elongated Toilet with AquaPiston Flush in White

toilet fit in space available with plenty of room to spare. came with wax gasket and toilet seat unlike other toilets i’ve bought.

Excellent toilet bowl.

Purchased 3 to replace 40 yr old originals with low flush power. These flush like a dream, easy to install, simply hook up, secure. If going up or down stairs, a second person is helpful, 100lbs.

I bought this same model toilet back in 2022 and it’s changed quite a bit since then. First, they added a logo on the toilet seat, which is off-centered crooked. Really Kohler? This isn’t a cheap entry-level toilet. The molded logo is fine, though, but I guess they wanted their name more visible for advertising. Further, the flush water now comes out from a slot to swirl around the bowl, but it makes the porcelain thinner on top. Not sure how well this will hold long-term.

Very bad experiece. Recived damaged product. We paid the delivery fee, however, the product was not carefully packed and delivered well. The only plus was the pleasant HomeDepot customer service representative who processed the return.

The Cimarron 2pc toilet did not work for me. See that review. I upgraded to the Santa Rosa. This is a nice toilet, much easier to install than a 2pc. Heavier to hold and guide over bolts when mounting. Other reviews mentioned about the flush mechanism catching or not closing. There is a design flaw that if you adjust the float for max water storage, it will push the level up and reopen the flush valve, continuous flushing or running toilet. Bend the flush arm or lower the float. See pics.

This may have been a nice toilet but I will never know. Opted to have it delivered and it arrived in the Kohler box with absolutly no packing material. Should have been encased in bubble wrap or styrofoam. FedEx apparently dropped it several times as it arrived in numerous pieces inside the box. The only plus was the pleasant Home Depot Store Customer Service Rep who processed the return, even mentioning they've been getting alot of these returned broken.

Quiet, easy to install, not too heavy to lift. I was able to install this by myself in 30 minutes. Used the Fluidmaster no-wax seal, along with Kohler's "Clean Caps" for the lower profile bolts, which Home Depot should start selling. They look so much better, and can't be knocked off by accident. I wouldn't have been able to carry the box with the toilet in it, but I was able to unbox it and carry the toilet upstairs, one step at a time. Looks classy, stays clean, no constant clogs, which I had with the 40-year old toilet that used a ton more water and was super loud. Also, my plumber recommended two brands: Kohler and Toto, because he gets the fewest calls for them. Believe the experts.

The flushing mechanism of this toilet is consistently problematic. Despite being a low-flow, compliant model, it frequently gets stuck, resulting in water wastage.The handle design is flawed. Even as a brand-new product, it requires constant adjustment to maintain proper flushing performance. This recurrent inconvenience is not only time-consuming but also undermines the overall usability and reliability of the product.

Sleek design coupled with a powerful flush and its water efficient, looks great in our powder room, now I want to upgrade the vanity, LOL.

Nice toilet - but inspect closely before installing. I put 2 of these in our upstairs bathrooms in 2019 and love them. The one piece design makes it easier to keep clean. It doesnt take up any more space than a 2 piece round toilet, but this one has the elongated bowl. In 2023, I put one in our powder room. The design of how it flushes around the bowl has been improved, such that I think the inside will stay even cleaner. But--the first one I got had a tiny one inch crack in the tank that both me and my plumber missed as well as a long hairline crack in the outside porcelain. He installed it one morning and I had water all over my floor by the next morning. I had to buy another one and pay for a 2nd install.

Good fit for tight space

I ordered the black Santa Rosa comfort by kohler in April of 2011. 3 months after it was installed, I noticed an ugly streaking on the inside of the bowl. I have tried everything to get rid of what looks like calcium streaking on the inside of the bowl. It looks nasty. I called kohler and they told me to try using a baking soda/vinegar paste mixture but they won’t exchange the toilet. I am very disappointed because the black toilet is very expensive.

I wish I had read the reviews before purchasing. Same issue. The lid doesn’t fit. The unglazed area looks dirty and old. If there’s a solution with a lid that overhangs…why not just send that one with the toilet. This is clearly a design flaw they are aware of.

Had 3 of the Kohler Santa Rosa toilets installed in our home 3 months ago. One of them already has a cracked seat (I weigh 205 and my wife 140). All of them have the unfinished glaze where the top meets the tank. Try to pull it as far forward as possible, but still shows brown from the lack of glazing. Poor design and execution.

We just had this K-3811 Santa Rosa toilet (white) installed and ran into same issue as others. The lid does not fit properly and the unglazed area can be seen. Also, this toilet definitely isn't the white glaze as shown on your web sites, it looks more like the biscuit color. Wasn't the look we were looking for with a white vanity, white marble tiles and now an off-white glazed toilet.

I just installed two of these - and the lids do not cover the unglazed insides of tank - very unattriactive

[This review was collected as part of a promotion.] We just had this product installed and ran into same issue as others. The lid does not fit properly and the un glazed area can be seen. This falls short of my expectation of Kohler quality

I bought two of these toilets for new bathrooms. Contractor finally installed them and surprised at how ugly they look when there is an obvious unglazed raw beige seam all around the lid on both units that looks like you bought the wrong lid for the toilet. It is an obvious mistake in how the product is made and I can't believe they would ship this. If you can't glaze the top edges of the toilet tank at least make a lid that overlaps the edge geniuses. Toilet has worked for a week so far but looks like a cheap toilet and if I saw this in a store I wouldn't have purchased it. Too late now that I have to live with the ugliness and comments from guests as to why the toilet looks "dirty".

Great product and a nice upgrade over the 15-year old toilets we had. Would recommend.

Very satisfied this far.

Kohler, Santa Rosa,1.6 gallon flush, color: Biscuit. I ordered it online and picked it up at the store which all went smoothly. Installation was typical for a one piece toilet; heavy to set in place but still very easy. Purged the water line, hooked it up and it has been work fine ever since. It looks great and being one piece it is easier to clean!

Had toilet for about a month now. Works get. Replace old toilet that just didn't flush. Nice one piece design good height. Has a awesome flushing power one flush all is gone.

Great toilet,even better than I expected, easy installation, well-made. Makes my bathroom look more modern. I had my Kohler toilet delivered to the store,was in it out in a flash. I have had my toilet for about a month.

Beautifully designed toilet. One piece is great for cleaning. Flush is smooth and powerful. Disappointed in how thin base material is on toilet. It cracked during shipping and we had to order another one. Home Depot handled it with great service though. The comfort height is nice, too. Love the power of the flush and the simple modernistic design. Toilet being on sale helped me so I bought two!

This toilet was very easy to install and the aqua piston flush system is quiet and efficient. I installed it in a small bathroom. It is elongated -- but measures out from the wall like a round toilet. Kohler made the tank thinner. At 27 1/2 inches from the wall, it fit my small bath perfectly. I installed it on top of my Pergo flooring also purchased from Home Depot! All looks great.

I bought two of these six years ago, one for a remodel project in our main bath, and one for a basement finish project. The remodel unit works great, and we just love it. The basement finish project has not progressed as fast as I envisioned so yesterday, 8 Dec 2018 I decided to install the other unit in our big master bath. Imagine my dismay after removing the original round bowl unit and installing the new Santa Rosa, only to find that it has a factory defect (pin hole leak) in the side just below the bowl. Home Depot was only able to offer me a $ 25.00 discount on the purchase of another unit due to my failure to keep my receipt for six years. I will no doubt get the same response from Kohler. I have also purchased other products from Kohler/Home Depot ( two whirlpool Tubs) etc., and have been very satisfied. I will now have to go today and purchase another Santa Rosa from Home Depot to complete the upgrade to our master bath. ( see included photos ).

Super clean and modern toilet. Perfect height. I typically always clog toilets and I have yet to clog this toilet yet! Easy to clean, inexpensive toilet that's comfortable & does the job.

Well I have to admit this toilet has impressed me. When I first installed it and gave it a few flushes I thought "Oh no, This is is not going to take care of things without multiple flushes and holding the handle down and making me regret the purchase". That was about a week ago. Since then I have used it normally and abnormally to the point that I put a whole bunch of toilet paper in it just to see how it would handle it. I have not had to double flush or hold the handle down. It is hard to judge the power this thing has with how quickly it flushes. Very good design engineering and quality. Very nice looking in the bathroom. I wanted to order another one but they are out of stock right now. I hope they come back in stock before the sale is over. Added a bidet attachment for a more pleasurable bathroom experience.

We got the 1.6 which I like much better, style, quality, brand good. Buying 2nd for other bathroom.