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Customer Reviews for KOHLER Rubicon Toilet Paper Holder in Vibrant Brushed Nickel

Internet #303629731

Model #K-R26113-BN

Store SKU #1002856735

  • Open-ended holder makes changing toilet tissue quick and simple
  • For horizontal or vertical mount
  • Coordinates with Rubicon faucets and accessories

Customer Reviews

  • 4.4
    out of 138 reviews
  • 71% recommend this product
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Showing 1-30 of 138 reviews
To Small To Hold A Standard Roll of TP
Kohler failed with this one. The Arm is to short to hold a full roll of TP. It won’t spin and because the TP butts up against the wall and the arm. I would look at a different brand if I were you
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Response from Kohler Product ExpertApr 26, 2023
blLittleton, my name is Jessica with Kohler Customer Service. I am sorry to hear you are not completely satisfied with your Rubicon toilet paper holder. The spindle on this toilet paper holder sits 3-7/16" from the finished wall. This should allow you to use a standard roll of toilet paper. Please email our Customer Service team at KohlerCustServ@kohler.com for additional assistance. We're here to help! - Jessica P. Kohler Customer Service.
    1 found this review helpful
    It Holds Toilet Paper
    [This review was collected as part of a promotion.] This product is okay. Ultimately it does what it’s supposed to and holds toilet paper. My first issue with the holder was that it’s rigid in that you can’t rotate the holding arm. Allowing a 180 degree rotation would allow you to choose if you want the arm to face towards the wall or toward the front of the toilet assuming you’re placing it on a plane that’s parallel to the toilet. A ton of hanging parts came with this holder - anchors, screws, and some other items I found unnecessary. The screws were 1.5 inches long which is way too long if your installing this on a cabinet as I was. I ended up having to use shooter screws. At the end of the day it works as expected. It looks great and holds the toilet paper as expected.
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      • Recommended
      It arrived with out the set screw
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      Response from Kohler Product ExpertJun 6, 2024
      Hi Karin, this is Quinn with Kohler Co. I am sorry to hear the Rubicon Toilet Paper Holder is missing the set screw. In order to get a new one I would advise reaching out to us at 1-800-456-4537 M-F 8am to 5pm CST. We hope to hear from you soon. Quinn H. Kohler Customer Service
      • Verified Purchase
      Product was as expected. Good delivery and on time. Product in good shape on arrival and easy to install. Satisfied.
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      • Verified Purchase
      We love the look it’s Strong durable and fastening options worked well giving us secure fasteners for tile and sheet rock.
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      • Verified Purchase
      Nice toilet roll holder. I would buy it again
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      • Verified Purchase
      This holds toilet paper like I have never seen before! I'm pretty sure if space aliens came and used my bathroom, that they would be in awe.
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        • Verified Purchase
        Doesn’t turn
        We bought this for our bathroom remodel and returned it. The big tp rolls do not turn. Rubs against the wall and the toilet paper decorative part that screws into the wall. Needs to be redesigned. Bought another brand that fits great.
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          too short
          The bar length is so short that the toilet paper won’t spin
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          Response from Kohler Product ExpertMar 15, 2023
          Hello Lori, my name is Meli with Kohler Co. The arm/bar on the Rubicon toilet paper holder should measure 6 inches in length, and is compatible with most manufacturers toilet paper roll tubes. Please email our customer care team at KohlerCustServ@Kohler.com if we may be of further assistance, we are here to help. Sincerely, Meli A., Kohler Customer Service
            • Recommended
            1 found this review helpful
            Contemporary style which is what we needed for our bathroom...
            Contemporary style which is what we needed for our bathroom remodel. It does it’s job of holding the roll well.
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            • Verified Purchase
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            • Verified Purchase
            Easy to install, toilet paper rolls fit nicely...
            Easy to install, toilet paper rolls fit nicely
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            • Verified Purchase
            I'm not sure what happened to Kohler quality but this...
            I'm not sure what happened to Kohler quality but this was extremely cheaply made and lightweight. Returned.
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            Response from Kohler Product ExpertNov 26, 2022
            Cricket, my name is Jessica with Kohler Customer Service. I am sorry to hear you were not satisfied with your Rubicon toilet paper holder. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
            • Verified Purchase
            1 found this review helpful
            Strong , economical flush ....
            Strong , economical flush .
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            • Verified Purchase
            Set screw
            I have tried multiple times to tighten with the hex screw. Seems to just get looser instead of tighter! Love the look but am very frustrated because I cannot get a tight fit.
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              • Verified Purchase
              Great esthetics, very solid.love it!...
              Great esthetics, very solid.love it!
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              • Verified Purchase
              Showing 1-30 of 138 reviews

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