So Beautiful and much nicer to use than our old klunker. This Sellette model by Kraus is everything we hoped for. Extremely sturdy, well made, functional and great to look at. It’s actually more proportional to our high windows and ceiling as well, which is a bonus for us. Such a tremendous value in our opinion. Very happy.
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Recommended
Customer review from kraususa.com
Mar 6, 2024
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Verified Purchase
Feb 14, 2024
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Verified Purchase
Jan 15, 2024
Excellent faucet. Replacement parts not easy to find.
The faucet functions very well. After 2 years of service, it appears as though we need a replacement cartridge, part # KPF-06100. I removed 1 Star from the review because locating a replacement cartridge is not quick and easy.
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Response from CSJan 18, 2024
Thank you for taking the time to share your experience with your faucet, it is appreciated, we can assist you with the replacement you require, we have a limited lifetime warranty we can assist you under as well.
Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible.
Customer review from kraususa.com
Apr 30, 2023
4 years and no major issues
The faucet has been flawless for the most part. After 4 years, the cartridge has shown signs of stiffening up, so I have requested that Kraus send me a new one. Otherwise, I'd totally buy this and other Kraus products again.
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Recommended
Customer review from kraususa.com
Sep 25, 2022
Sprayer head will malfunction
The switch in the sprayer head will go bad after six months of use. This results in an irritating noise that is LOUD. Buyer beware
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Response from Customer ServiceSep 26, 2022
Thank you for taking the time to provide us with your feedback on your faucet. We are sorry to hear your experience with your Kraus product was anything other than excellent. We have a limited lifetime warranty available and would love to assist in correcting this issue with you. Please contact our customer support team at 800-775-0703 or email us at customerservice@kraususa.com so we may take the necessary steps to have this corrected as soon as possible.
Customer review from kraususa.com
Mar 22, 2022
by
Verified Purchase
Dec 15, 2021
Good Quality and Finish-
I have had this faucet for 18 months now and have had until recently.
It gets used quite a bit in a household of 8 and the only issue is a slight leak at the swivel head connection to the house. I think it is just from abundant use. Looking to see how that can be fixed. Could be check valve or washer is loose. Otherwise finish and build quality is superb.
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Recommended
Customer review from kraususa.com
Nov 20, 2021
Beautiful junk
Brand new faucet created a waterfall in cabinet on first use. Something is fractured up inside the body from the factory. No time to deal with manufacturer before Thanksgiving, so I bought and installed a Kohler Sous. That one works flawlessly.
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Response from KrausNov 22, 2021
Hi wnewport, we are sorry to hear that your faucet is leaking. Please contact our customer service department at 1-800- 775-0703 or by email at CustomerService@KrausUSA.com so we can help you fix the leaking faucet or replace it under the lifetime warranty.
1 found this review helpful
Aug 14, 2021
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Jul 13, 2021
Issues with faucet
Overall, I do really like the faucet. I have two reservations that I'd like to make others aware of. They are not deal breakers, but I think I would have liked to have known it before making my purchase.
First of all, I am using this sink with the Kraus 33" ProArt sink, which I love and is quite large. I had issues with the weight falling off, so customer service did send me out a replacement weight. Customer service was great but the replacement is the same as the original. The problem is not the weight, the problem is I kept on trying to pull out the hose as far as I could, which caused the weight to fall off. If I don't pull the hose out too far, the weight doesn't fall off, but then I also can't hose down my sink in a manner I would have liked. In order to get the weight to work, the hose ends up being very short and doesn't reach to the sides of one of their own sinks. I wish the hose was longer. They should know the size of their sinks and construct a hose accordingly.
Also, I do find that the water splashes a lot - I don't know if it's an aerator issue, if it's the water strength in my area, or if it's because it's splashing off the grate in my sink. I am using the grate provided with the sink. Again, not the end of the world, but something to be aware of.
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Recommended
Customer review from kraususa.com
Jul 9, 2021
Great faucet for the price.
Great faucet for the price.
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Verified Purchase
Recommended
Jul 9, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 1, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 24, 2021
Beautiful faucet, with a minimalistic and elegant design. I love...
Beautiful faucet, with a minimalistic and elegant design. I love how it looks in my shop's kitchenette.
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Verified Purchase
Jun 23, 2021
Great Faucet
Really happy with the workings of our Kraus faucet. More importantly is that they stand behind their product. I have had to call with an issue and they immediately took care of it. Would and did buy again.
I'm sure the bar faucet would've been fine but I...
I'm sure the bar faucet would've been fine but I was shipped the Kraus sellette kitchen faucet instead and the customer didn't want to proceed.
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Verified Purchase
Mar 31, 2021
It looks like a great faucet, well made, good connections,...
It looks like a great faucet, well made, good connections, bought it for a bar sink, looked smaller online, brought it back to store for something smaller, if I was needing a full size faucet, this is a great option!