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Customer Reviews for KRAUS Standart PRO 33 in. Undermount 50/50 Double Bowl 16 Gauge Satin Stainless Steel Kitchen Sink with Accessories

Internet #203058419

Model #KHU102-33

Store SKU #1007185115

  • Kitchen sink: 32.75 in. x 19 in. x 10.5 in., min cabinet 36 in.
  • Heavy-duty 16 gauge stainless steel sink with grid and strainer
  • Sink for kitchen w/ rounded corners and NoiseDefend soundproofing

Customer Reviews

  • 4.6
    out of 2,838 reviews
  • 89% recommend this product
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Showing 1-30 of 2,838 reviews
Beautiful Sink, Great Working Space
I love this sink. i had a 27" base cabinet so i was limited on the size sink i could install. undermounts would have been even smaller so i chose this sink which actually can be installed either way but not with my space so i installed it as a drop in sink. it's beautiful, it's deep, it's sleek, super quiet because of the 16 gauge stainless steel and the lovely sink grid that comes with the sink. i also bought a kraus geo-axis faucet which i had previously bought in another home and loved it so much, i had it installed with this sink. this was the nicest sink i was able to find, with my restrictions and i will add at a much more reasonable price. Love it!
by
    • Recommended
    1 found this review helpful
    Beautiful Sink, Great working space
    I guess i would call myself a loyal Kraus customer by now. i bought their geo-axis faucet in my last home and when i did a kitchen renovation in my current home, i went straight to their products. i bought the same faucet but this time, i was limited on the sink size and it had to be a drop in. still, out of all the competitors products, kraus offered the nicest, most sleek looking product, nice & deep, 16 gauge, all that at a great price. everything i wanted. i did, unfortunately, have a problem with the draining of the water initially. step in, Michael R. i think he is the manager or supervisor of kraus but i call him My Customer Service Superstar. this man will stop at nothing to make sure the customer is happy. He checked the batch # for any production issues, had me check that the sink and counter was level all around, verified that my plumber installed disposal and p-trap properly. His 1st suggestion, was to use barkeepers friend and that really really helped alot. he even sent me a bottle of their liquid product to see if i would get any better results. i actually found the powder version of barkeepers friend worked the best. Now, i am comfortable with the water draining and using the sink is a joy. I am all about customer service and i can tell you that you not find another company that will give you the customer service that i have gotten from Kraus.
    by
      • Recommended
      Really enjoying the sink. Looks awesome installed. Great for 30” sink base. I believe we have ...
      Really enjoying the sink. Looks awesome installed. Great for 30” sink base. I believe we have more usable sink space than our old standard double sink.
      by
      • Verified Purchase
      • Recommended
      Sooooo disappointed
      i just had this sink installed yesterday. i had concerns because of the number of customers complaining about the water not draining and sitting in the bowl. thinking kraus is a quality product and the sink looked beautiful, plus kraus actually describes this sink as having grooves that will drain the water away and i have the kraus geo-axis faucet that i love, i decided to purchase it anyway. well, i have the same problem. and it looks awful. i replaced a 20 year old white composite sink that at least was dry when i shut off the faucet. kraus' response to most of these customers was to make sure the p-trap was correct and the installation of the disposal wasn't too high. my plumber is licensed and has done a ton of work for me, way more complicated than installing a sink and disposal. he actually did install a new p-trap so he knew the proper height and as far the disposal, it looks like all my previous disposals were installed. so kraus, what do i do? pay for another plumbing visit to do what? i am completely disappointed. i just put in new countertops and the cut out was made for this sink. i find this problem unacceptable. and i'm praying that the dreaded comments about rust stains that kraus says aren't possible but many customers complain about them will be showing up next. kraus, i need your help on this, please.
      by
      Response from KrausJun 3, 2021
      Hi Melody,

      Thanks for your feedback.

      Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com and we would be happy to assist you directly.

      Best regards,
      Kraus USA Kraus
        8 found this review helpful
        Hugh maintenance
        Im so unhappy with this sink. It’s unfortunate you can’t put it in the bag and return it. Every speck of food sticks to it. You have to wash it daily. The water stains are ridiculous. My sink NEVER looks clean. I replaced a generic stainless steel sink that I almost never had to clean. But this one is so high maintenance and not easy to clean. I’ve tried 4 different products that were recommended in the manual and none do the job. This is frustrating. Save yourself the hassle and get a different one
        by
        Response from KrausApr 28, 2021
        Thanks so much for your feedback.
        We are sorry to hear that you are experiencing these stains on your new sink. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Kraus
          12 found this review helpful
          Gorgeous sink. Works perfect with our new counter tops....
          Gorgeous sink. Works perfect with our new counter tops.
          by
          • Verified Purchase
          1 found this review helpful
          Beautiful sink, very deep, great quality. Does scratch easily, so the trays at the bottom are ve...
          Beautiful sink, very deep, great quality. Does scratch easily, so the trays at the bottom are very helpful, but labor intensive to clean. The top rim has a bit of a eased edge, so when siliconed to the countertop, there is a very, very tiny reveal there which can quickly accumulate crud and it is very hard to keep it clean. Worried that it will lead to water retention and rust eventually.
          by
            • Recommended
            5 found this review helpful
            Beware of this product. After 2 days of use, the sink began to rust. This is a horrible product. ...
            Beware of this product. After 2 days of use, the sink began to rust. This is a horrible product. I spent $50,000 on a kitchen remodel to have this rusty sink ruin the entire project. It looks great in the box and before use, but will ruin your kitchen ultimately with its rust spots.
            by
            Response from KrausApr 6, 2021
            Hi Mike,

            Thanks so much for your feedback.

            We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options.

            Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

            Thank you for reaching out. Kraus
            • Verified Purchase
            3 found this review helpful
            Love my new sink!!!! Its is exactly what I wanted, deep bowls, low divide and all around just BIG...
            Love my new sink!!!! Its is exactly what I wanted, deep bowls, low divide and all around just BIG and perfect!! Looks like a professional sink, I've had so many compliments on it as well...
            by
            • Verified Purchase
            • Recommended
            Excellent product!...
            Excellent product!
            by
            • Verified Purchase
            The BEST sink! I will recommend this anyone who is...
            The BEST sink! I will recommend this anyone who is will to listen. It’s nice and deep for all the big pots and large pans! So easy to clean and I just look forward to cleaning it and drying it every night!
            by
            • Verified Purchase
            Warning!! Rust!!
            We’ve had this sink for leas than a week and there’s already rust specks throughout!!! It’s an under mount so not easily replaceable... especially since we just had our kitchen remodeled. It’s a nightmare to clean daily. Save yourself a headache and buy something else. I wish we would have known.
            by
            Response from KrausFeb 24, 2021
            Thanks for your feedback. We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when red spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Kraus
              13 found this review helpful
              Easy to Clean
              We love this bar/prep sink for our client projects. Easy to clean and always pairs nicely with our design aesthetics we're blending into the space. The price point is always right on as well.
              by
                • Recommended
                The New Center of Attraction in the Kitchen
                Aside from the gorgeous looks, the rounded corners are easy to clean. The quality of the finish is fantastic in that it matches the rest of my stainless steel appliances. The middle divider's height is perfect for filling up half of the sink to clean dishes yet thin enough to look interesting. It definitely is a conversation starter. Future models should have three or even four holes too.
                by
                  • Recommended
                  High quality sink.
                  Fantastic professional grade sink. The built in basket strainer is great, wish it was on both sides. The racks help protect the bottom of sink. And helps with the sound dampening. Good size and depth. Would like a bit more grading to drain, overall an excellent product.
                  by
                  • Verified Purchase
                  • Recommended
                  I just love it
                  This is one of the nicest sinks I have ever had it is beautiful.
                  by
                    • Recommended
                    Good quality sink, thick stainless steel with a coating on...
                    Good quality sink, thick stainless steel with a coating on the back to reduce noise. The bottom of the sink is fairly flat so water will slightly puddle.
                    by
                    • Verified Purchase
                    LOVE my new sink!...
                    LOVE my new sink!
                    by
                    • Verified Purchase
                    2 found this review helpful
                    We remodeled our kitchen and I reviewed many sinks before purchasing this one. I wanted a modern,...
                    We remodeled our kitchen and I reviewed many sinks before purchasing this one. I wanted a modern, sleek look and this one fit the bill. When I first opened the box and took it out of the bag, I had to gasp at how large it was and I thought I had made a huge mistake in ordering it. But once it was installed and having used it I have to say I love it! It handles large pails and pans and is so pretty. I keep it wiped down at least every other day to keep water spots off. It was installed about a month ago and I'm still very happy with it. No drainage problem at all. I love the sink grates that come with it too. I throw the small grate in the dishwasher and soak the large grate in soapy water to clean it.
                    by
                      • Recommended
                      4 found this review helpful
                      Absolutely Love this INCREDIBLE Sink
                      We just installed Quartz Countertops in our kitchen, and replaced a 2 bowl, standard, shallow stainless steel sink with our new KRAUS Single Bowl 32” Undermount Stainless Steel Sink. We couldn’t be more pleased. It’s beautiful. It’s spacious. It drains well. We love the stainless steel grid. The 16 gauge stainless and soundproofing is excellent-so much more quiet that our previous sink. The look and quality of the drain and strainer, which also received many other approving comments in the reviews, is so nice we decided to use that instead of our garbage disposal, and that has worked out very well so far. Garbage disposal aren’t good for your pipes anyway, and frankly the strainer works perfectly fine. My only caution is to make sure you do not use any abrasive sponges on the sink. We have both abrasive and non-abrasive, and I mistakenly started using the wrong one. Thankfully just a few minor scratches in and area difficult to see, and I caught myself. Follow the instructions that come with the sink-use a soft cloth or sponge-and all will be fine. Thank you Kraus for an amazing and beautiful sink.
                      by
                        Just Installed Today--This 50-Year-Old Kitchen Is Changing!
                        This sink looks SO nice in my 1971 kitchen. It's large, sturdy, and is extremely nice to look at. We live in a rural area (but not necessarily a poor area), and our plumber said he believes we are the only house in the county that has a 16-gauge sink in the kitchen. Looking forward to many years of service from this really nice sink.
                        by
                          • Recommended
                          Sink rusting after 1 week!
                          This sink IS gorgeous, but we have a brand new home, they installed the sink last week and there’s already rust spots at the bottom beneath the grate. I’m having to completely dry down the sink after washing dishes to prevent it from rusting more. The sink at our old house was 15 years old and never had this issue. I’m really concerned how long this sink would last. The care manual says no sitting water, but it’s just not normal to completely dry down a sink after every use to prevent rust within a week. Maybe we got a defective one, but if we can’t get a replacement and not have this happen again, we will not be buying or recommending Kraus again. Really disappointing for such a beautiful sink.
                          by
                          Response from KrausJul 22, 2020
                          Hi KimberlyA,

                          Thanks so much for your feedback.

                          We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when red spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options.


                          However, if you do not find that this resolves your issue entirely, please contact our customer service department directly at 1-800-775-0703 and refer to case # 297138 or email us directly at customerservice@kraususa.com so we can look into this personally.

                          Thank you for taking the time to leave your feedback. I look forward to the opportunity to remedy this situation. Kraus
                            12 found this review helpful
                            Rusty sink
                            After using it a few times the basin began to rust. Not sure if I got a defective product but it shouldn't rust if it's stainless steel. It looks nice but now I have a rusty sink in a brand new renovated kitchen.
                            by
                            Response from KrausJul 20, 2020
                            Hi Diane,

                            Thanks so much for your feedback.

                            We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when red spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options.

                            However, if you do not find that this resolves your issue entirely, please contact our customer service department directly at 1-800-775-0703 or email or text us directly at customerservice@kraususa.com so we can look into this. Kraus
                              9 found this review helpful
                              Rust spots?
                              This sink was installed yesterday. I woke up this morning to rust spots. Is this normal?
                              by
                              Response from Customer ServiceJun 29, 2020
                              We are sorry to hear that you are experiencing these stains on your new sink. I assure you, they are not rust marks. Typically, when red spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Please feel free to contact our customer service department directly at 1-800-775-0703, via e-mail at customerservice@kraususa.com or simply text us directly from our website kraususa.com with any additional questions. Happy to assist. Best regards, Mike Kraus USA
                                Great sink for laundry room the size was perfect for...
                                Great sink for laundry room the size was perfect for medium size not too big, and shape which was almost square to utilize space well
                                by
                                • Verified Purchase
                                This thing is absolutely massive, I’m pretty sure a grown...
                                This thing is absolutely massive, I’m pretty sure a grown man could bathe in it. Small scratches will happen, as with any stainless sink. Love the extra thickness of the steel. Depth is awesome, but does cause a bit of splashing at times from the faucet. Would recommend!
                                by
                                • Verified Purchase
                                3 found this review helpful
                                I absolutely love the size and shape of this sink. It is heavy, sturdy and well made. My main com...
                                I absolutely love the size and shape of this sink. It is heavy, sturdy and well made. My main complaint is that it has horrible water spots! I have tried every kind of polish, cleaner, wax, etc but it looks horrible. I’ve only had it for 2 weeks so it’s not that it’s old. Really wish there was a product that would keep the finish looking clean and shiny.
                                by
                                Response from KrausJul 20, 2020
                                Thanks so much for your feedback.
                                Typically, when spots appear on a Stainless Steel Sink like ours it is simply surface discoloration. This is usually taken care of permanently with a stainless steel polish and/or cleaner when used according to the directions of the cleaning product. Products such as Bar Keeper’s friend and a fine 3M Scotch Brite pad are both great options. Kraus
                                  • Recommended
                                  5 found this review helpful
                                  Love the size and depth of this sink. Exactly what...
                                  Love the size and depth of this sink. Exactly what I wanted and like the modern look of the straight edges.
                                  by
                                  • Verified Purchase
                                  My husband is very handy at projects & installed this...
                                  My husband is very handy at projects & installed this sink in February. It was a fantastic choice for us, & we are very happy with the look & function of faucet & sink. The extras that came with it are nice too.
                                  by
                                  • Verified Purchase
                                  1 found this review helpful
                                  I loveeeeee my sink. It is so beautiful I admire it every day.
                                  I loveeeeee my sink. It is so beautiful I admire it every day.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  1 found this review helpful
                                  Showing 1-30 of 2,838 reviews

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