Hello Chas, this is Roland with Nexgrill Industries. Thank you for your feedback and for purchasing our KitchenAid 32 in. Stainless Steel Rotisserie Grilling Kit with Motor model #790-0007A! Enjoy roasting large cuts of meat and poultry basted in its own natural juices on your barbeque. This KitchenAid rotisserie kit is equipped with a motorized turning rod to aid in even cooking and is constructed of premium grade 304 stainless steel. This rotisserie kit also comes with a 1 year limited warranty.
Along with the rotisserie kit warranty, also included is our award winning technical support. We are always available to assist you when our product is not meeting your expectations or not functioning properly.
I was sorry to hear that you were having issues with our rotisserie kit not fitting your grill model. Our technical support department is always available to assist you with troubleshooting and replacement parts, to make sure your grill and accessories are always in peak operating condition.
Please feel free to reach out to me directly at wecare@nexgrill.com or call us at Nexgrill at 800-913-8999 if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Happy Grilling from all of us at Nexgrill!