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Customer Reviews for KitchenAid 18 in. Outdoor Kitchen Built-In Grill Cabinet 2 Drawer Storage

Internet #301316594

Model #780-0017

Store SKU #1002340335

  • Heavy duty stainless steel construction
  • For installation under 30 in. or 36 in. KitchenAid built in grill
  • No assembly required

Customer Reviews

  • 4
    out of 14 reviews
  • 50% recommend this product
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Showing 1-14 of 14 reviews
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  • Verified Purchase
Just what we needed to complete our outdoor kitchen. Matches...
Just what we needed to complete our outdoor kitchen. Matches the pit and other appliances great.
by
Response from HappyGrillingfromNexgrillApr 6, 2022
Hello Nisha - Thank you for taking the time to provide your feedback of our product. Happy Grilling from all of us at The Grill Services! Nexgrill
  • Verified Purchase
I was disappointed to see the drawer handles are attached...
I was disappointed to see the drawer handles are attached by plastic castings, not metal. Worse, the hole for the screws (again, plastic) were not machined and required force to accept the screws.
by
Response from HappyGrillingfromNexgrillApr 6, 2022
Hello JC - Thank you for your purchase and for taking the time to provide your feedback of our product.
We were sorry to hear that you were not completely satisfied, and we want to make sure that we address all your concerns.
Please feel free to reach out to us directly at 800-913-8999 or wecare@nexgrill.com if you would need further assistance. Thank you for your valuable feedback and we look forward hearing from you. Thank you again from all of us at The Grill Services! Nexgrill
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from HappyGrillingfromNexgrillDec 31, 2020
Hello HomeDepotCustomer, this is Roland with Nexgrill Industries. Thank you for taking the time to provide your review. Happy Grilling from all of us at Nexgrill! Nexgrill
  • Verified Purchase
Arrived on time ready to install - simply screw on handles. Looks great and works fine.
Arrived on time ready to install - simply screw on handles. Looks great and works fine.
by
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Missing screws to install
The drawers look great but didn't come with the screws needed to secure the drawers or the screws to install the handles.... why would those not be included. If they had been included I would give this 5 stars but having to buy screws when i paid $300 for a drawer doesn't make sense to me.
by
    cheap /poor quality...
    cheap /poor quality
    by
    Response from HappyGrillingfromNexgrillApr 30, 2020
    hello tre my name is Marianne on behalf of Nexgrill. I am sorry to hear you didn't like our kitchen aid build in grill. We greatly appreciate your feedback and review on our product and we are always looking to improve our products. Thank you, have a good day. Nexgrill
    • Verified Purchase
    1 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    Excellent!...
    Excellent!
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    This product met my expectations. The shipping was timely...
    This product met my expectations. The shipping was timely and the drawers were received without any scratches and defects. The pricing beat the competitors
    by
    • Verified Purchase
    The product looked good but was not complete as the...
    The product looked good but was not complete as the hinge was not screwed on. It was off balance. VEEY DISAPPOINTED.
    by
    Response from HappyGrillingfromNexgrillMay 24, 2019
    Hello Mark, Marianne here with Nexgrill. I am sorry to hear you missing s part and not balanced. We do provide a warranty to provide customer satisfaction. Please contact me for further resolution. I can be reached by phone at 800-913-8999 ext 1191 or by email at marianne_zaki@grillservices.com -Happy Grilling! Nexgrill
    • Verified Purchase
    Showing 1-14 of 14 reviews