Happy with my new AC. Easy to operate and sooooo silencious. Very pleased!!!
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Recommended
Customer review from homedepot.ca
May 28, 2024
Waiting for the hot summer to arrive
So far it's good..no complaints at this time
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Recommended
Customer review from homedepot.ca
May 25, 2024
Best cooling experience ever!
I've bought my portable 10,009 btu air conditioner a couple of weeks ago. The unit is larger than expected, but the performance is superior to any window ac unit. We set the unit up in the bedroom. When the unit is running the noise is minimal. You really can't call it noise because it is so quiet. Unlike most window units, the room does not have cold or warm spots. The room temperature appears to be consistent. The LG portable ac unit is amazing. Best cooling experience ever! Highly recommend this product.
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Customer review from lg.com
May 25, 2024
LG Standing AC
Unit fits nicely in living room under the main window
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Customer review from homedepot.ca
May 22, 2024
Great air conditioner
Second LG we have purchased. The first is now four years old and still going strong. These units are relatively quiet and very reliable.
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Recommended
Customer review from homedepot.ca
May 21, 2024
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Customer review from homedepot.ca
May 20, 2024
Good quality unit
Really like the unit. Quiet compared to my previous window unit and easy to install. I like like de-humidifier feature and cools well for my room size. LG had been a quality brand in my book.
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Customer review from lg.com
May 17, 2024
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Customer review from homedepot.ca
May 10, 2024
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Customer review from homedepot.ca
May 5, 2024
LG A/C
AC works well and is so much quieter than the one i had previously. I'm very pleased with this purchase, price, and delivery.
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Customer review from homedepot.ca
May 1, 2024
Gets the Job Done
I purchased this unit about a month and a half ago. It works well, cools the room down, and is quieter than my old window unit. I had a little trouble with the exhaust tube, but it was a minor issue. I haven't tried the wifi features yet.
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Customer review from lg.com
Apr 26, 2024
First Month Experience
[This review was collected as part of a promotion.] Pros: cools well, easy to use, nice looking, comes with a remote control
Cons: not easy to install, the tubing is short , not easy to access the water exhaust.
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Customer review from lg.com
Mar 30, 2024
DEFECTIVE AIR CONDITIONER
[This review was collected as part of a promotion.] AC WAS DEFECTIVE AND STOPPED WORKING. LG WOULD NOT SEND ME OUT A REPLACEMENT.
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Response from LG Digital Care TeamApr 4, 2024
Hi there! We recognize the urgency of resolving this as soon as possible as summer approaches! Let's have a fresh look at your experience! Please send us a private message with your phone, model, & serial number. We look forward to it! ^Chris
Verified Purchase
Customer review from lg.com
Nov 5, 2023
Great Design!
The LG Airconditioner with inverter is the best Air condition I have bought. We made, looks great and the variable invertor makes to quieter then non-inverter Air Conditioners. Save money too. I recommend you get one!
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Verified Purchase
Recommended
Customer review from homedepot.ca
Nov 5, 2023
Disappointed
[This review was collected as part of a promotion.] Was disappointed it didn't come with a drain hose for the collection water. It won't keep a 250 sq ft room cooler than 79 in 90 degree weather
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Response from Customer CareNov 6, 2023
We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. If you would like to discuss how we could rectify your experience with us, and change our rating from a 3-star to a 5-star.~ Tanisha
Verified Purchase
Customer review from lg.com
Oct 27, 2023
missing features
This unit does not have any kind of a drain hose for outside drainage. I am gone for extended amount time in the summer so I cannot run it when not there to keep cool and and the humidity low. We got this unit to relace another LG unit which was defective after a few months. The same unit was on their website but unavailable and had to get something else. Couldn't speak to anyone to get a comparable model. Very disappointed with the overall experience with LG
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Response from Customer CareOct 31, 2023
Hello Craig, we hear you and would like the opportunity to chat! Please send us a private message on social, @LGUSSupport. In the meantime, check out our compare tool on the site for comparable models: http://spr.ly/6423uYqVW. ~Tegan
Customer review from lg.com
Oct 7, 2023
Happy so far!
[This review was collected as part of a promotion.] Great unit! Time will tell how long this one last... had the last one for a little over 3 years then had an error about being low on refringent. Too pricey to repair even though parts had 10-year LG warranty... the labor will get you.
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Customer review from lg.com
Oct 2, 2023
looks great
[This review was collected as part of a promotion.] It is quiet and efficient. Compared to what we had before, it's a relief.
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Customer review from lg.com
Sep 30, 2023
Quiet
Super quiet! Perfect for my situation I installed through the wall venting
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Customer review from lg.com
Sep 19, 2023
Powerful and efficient
[This review was collected as part of a promotion.] Been using this product for two summers with plenty of heat and humidity and it has been working great while keeping my bills lower than my previous wall AC. Definitely powerful enough to feel the effects quickly even in a large room with high ceilings.
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Customer review from lg.com
Sep 10, 2023
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Customer review from homedepot.ca
Sep 9, 2023
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Customer review from homedepot.ca
Sep 9, 2023
Great cooling investment.
[This review was collected as part of a promotion.] I bought this to keep the master bedroom cool at night without cooling the rest of the house. It was simple to install. The bedroom stays cool at night. It was easy to drain water from the unit after a month in service. It got maybe a small tea cup of water.
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Customer review from lg.com
Sep 8, 2023
Worth while investment
Works beautifully in our basement!
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Verified Purchase
Recommended
Customer review from homedepot.ca
Sep 7, 2023
Caring Gift of Comfort
Efficient , beautiful with optional settings my LG air conditioner saved me this summer.
I named it ICE BOX ! I appreciate the "sleep". setting .
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Customer review from lg.com
Sep 3, 2023
Uneconomical repair after 1.5 years
Error CH38 after 1.5 years. LG says "non economical repair". Useless now.
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Customer review from homedepot.ca
Sep 3, 2023
would by again
Works as advertised, love having a cool house on hot summer days.
by
Verified Purchase
Recommended
Customer review from homedepot.ca
Sep 2, 2023
Just needed a little help.
[This review was collected as part of a promotion.] My whole house air condition could not keep up with the extra hot days. This help to hold the temperature all day.
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Customer review from lg.com
Aug 31, 2023
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Customer review from homedepot.ca
Aug 30, 2023
good product, connecting to internet hard
[This review was collected as part of a promotion.] bought a month ago. it's great, quiet, and easy to use. it is difficult to connect to the internet--that part is not straight forward. i had a friend help me