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Customer Reviews for LG 2.0 cu. ft. Over the Range Microwave in Black Stainless Steel with EasyClean and Sensor Cook

Internet #206625995

Model #LMV2031BD

Store SKU #1001632798

  • Large capacity microwave oven allows for varying size dishes
  • EasyClean cleans oven in 20 minutes & has anti-bacterial coating
  • Features quiet ventilation, auto defrost, turntable, & child lock

Customer Reviews

  • 4.3
    out of 3,204 reviews
  • 81% recommend this product
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Showing 1-30 of 3,204 reviews
Carousel ring catches on fire
Just of of warranty, carousel ring melted through glass plate
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Response from LG Social MediaApr 26, 2023
We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you. ^James.
    Quality + Looks = WOW
    This microwave is a great value. It looks great and works fabulous. Thanks LG!!!
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    Response from LG Social MediaMar 31, 2023
    Thank you for the raving review for 2.0 cu. ft. Over-the-Range Microwave Oven with EasyClean. #LifesGood when your LG microwave provides you with quality appliance in combination with a modern look with smooth white, black, and stainless steel finishes. Enjoy the convenient cooking method! Should you need support, please contact us via phone or chat support. The details of these support options can be found here: https://www.lg.com/us/support/contact. ^Chris
    • Verified Purchase
    I love this microwave!
    It’s very quiet, easy to clean, love the child lock feature! I also love the sleek look it goes very nicely with all my LG appliances. I also love the fact that when I cook on it the food comes out evenly heated. By the way, I needed a small part that I lost and LG customer service was AWESOME as well.
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    • Verified Purchase
    OK, but, have issues with it being shorter
    The new replacement is shorter than the 9 year old one, so now there is a gap between the microwave and the backsplash. A measured before I ordered, but to no avail! AND, the over the range light might as well not be there. It is horribly dim! My review is limited to how many characters, but there is a lot of more issues
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    Response from LGAnswersSep 13, 2022
    We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG
      Is this a magical microwave or a dream
      What an amazing microwave. I couldn't see why I would pay such until I received it. So many features and different ways to cook and warm up food. It's very durable and high-quality for the price. I feel like I got a great deal for an exceptional price. I had cheap microwaves in the past and now I know why they were not dependable and consistent. I not only love microwave, but it compliments my entire appliance bundle. My kitchen looks fantastic with cutting edge technology. Thanks LG you went above and beyond with durable quality equipment.
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      • Verified Purchase
      So Far, So Good
      [This review was collected as part of a promotion.] The incentive to write this review was to be entered in an LG contest. I bought this microwave in May 2022 as a replacement for an eight year old LG microwave that broke (the Extendavent broke and it would stop heating food). We have all LG appliances, so I just decided to roll the dice and get another LG microwave. The older LG microwave had an Extendavent. I would advise not to buy the Extendavent model because it will eventually break. So far, so good with this model. However, the current item description states that the exterior lighting is a 50W LED and the interior lighting is 30W incandescent. That information is incorrect unless the model has been recently updated. The same model we bought came with a halogen bulb for the exterior lighting, which was disappointing. The interior bulb was a 30W appliance bulb. The QuietPower Ventilation System is not quiet, but it is strong. Honestly, I would not expect a strong ventilation system to be quiet. The touchpad is easy to use and it cooks and heats as expected.
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      • Verified Purchase
      Easy to clean Microwave
      [This review was collected as part of a promotion.] This Microwave oven is so easy to clean. It truly resists finger prints. Heats item super fast. The wire rack inside is also removable. Great value.
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      • Verified Purchase
      Faulty Product - Cheap Door, Fire Hazard
      I've owned this microwave for 4 years, and the door interior is already broken. It's made of some cheap plastic. The microwave doesn't work unless I push on the door, and it's even started tripping my circuit breaker with an Arc Fault warning. LG wants $200 for a new door (not including shipping), which I won't for a faulty product, so I basically now have to buy a new microwave. I'm betting most of these reviews are written after minimal use and not overtime. Word of warning - don't buy!
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        Sleek and efficient
        [This review was collected as part of a promotion.] This microwave works great and is stylish in my kitchen. Simple functions and a great venting system. Would recommend!
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        • Verified Purchase
        • Recommended
        [This review was collected as part of a promotion.] LG lives up to its high standards - products are not only excellent quality, they’re aesthetically pleasing.
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        • Verified Purchase
        • Recommended
        Just what was needed
        [This review was collected as part of a promotion.] This microwave was the perfect replacement for our old recently deceased microwave. It not only cooks better, we love the large turntable. Having purchased an LG refrigerator about 6 months ago, this was the perfect compliment.
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        • Verified Purchase
        • Recommended
        Awesome appliances
        [This review was collected as part of a promotion.] Have had mine since 2015, love all three appliances, very dependable, easy to use and clean microwave, stove and refrigerator
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        • Verified Purchase
        • Recommended
        So far, so good. Installation went well and the...
        So far, so good. Installation went well and the microwave works well. It looks good and is easy to keep clean. I’ve had it for about a month now.
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        • Verified Purchase
        1 found this review helpful
        Perfect fit in my new kitchen!!
        [This review was collected as part of a promotion.] Absolutely love this microwave oven!! Could not have asked for such a beautiful appliance, which is an exceptional addition to my kitchen.
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        • Verified Purchase
        • Recommended
        Problem in the 1st week
        [This review was collected as part of a promotion.] The first time we use the oven was to cook wings using the air fryer. The glass in the oven door that is supposed to be sealed allowed grease get in between the glass panels and cant view the inside clearly anymore... We had to call service and parts are on order..tbd as to a fix yet
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        Response from LGE Social MediaJan 13, 2022
        We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
        • Verified Purchase
        Labeling came off in less than six month
        [This review was collected as part of a promotion.] The numbers and labeling started to wear off in less than 6 months. They did repair it and replace the panel, but that shouldn’t be happening.
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        Response from LGE Social MediaJan 18, 2022
        We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
        • Verified Purchase
        Beautiful microwave
        [This review was collected as part of a promotion.] I bought this to update my kitchen and I’m so happy with it. It looks stunning and my favorite part is how quiet it is while running! Super simple to set up and use and I love the clean interior of it.
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        • Verified Purchase
        • Recommended
        Nice microwave
        [This review was collected as part of a promotion.] Likes: Looks great. Works great. Control panel is easy to use. Dislikes: It would be nice to be able to change power settings during the cooking process. H You can change before you start cooking process.
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        • Verified Purchase
        • Recommended
        Paint Stripa
        Great microwave, everything works great, the only problem is that the paint chips away making it look unsightly. The same with the stove and refrigerator.
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        Response from LGAnswersDec 31, 2021
        Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Bundle LEDs Do not match
        I despise this microwave the buttons are hard to push, can’t just add 30 seconds the LED is green and does not match the stove/dishwasher that I purchased in a bundle so purchase was pointless the rack is too low & nothing sits under it so the rack is out & will never get used
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        Response from LGAnswersNov 12, 2021
        We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG
          2 found this review helpful
          Beautiful but not put together well
          [This review was collected as part of a promotion.] This is everything I always imagined except, the unit is not fitted together well. Also the lighting is so dim and actually very hot. If I had this purchase to do again, I would opt for the more expensive one.
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          • Verified Purchase
          • Recommended
          Very good microwave!
          [This review was collected as part of a promotion.] When my mold microwave went out I wanted to get an OTR microwave. After looking over features I decided on the LG microwave. It had excellent instructions, mounted easily. It works great and the fan is quiet. However, one reason I bought this microwave is because it says in the literature on online, "Smoothtouch glass controls are LED-illuminated for a sleek appearance and ease of use." The keypad controls are NOT illuminated. I even called LG Customer Service before buying the microwave and asked about this feature. The Rep told me, "Yes, the controls are lighted." So while I am happy with the microwave one of the main features I desired is not present. Lastly, the light under the microwave isn't very bright.
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          • Verified Purchase
          • Recommended
          big microwave door
          Works good sometimes clock turns off not sure why. Big door. Had to make adjustments
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          Response from LGAnswersNov 10, 2021
          We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG
            • Recommended
            1 found this review helpful
            Perfect
            [This review was collected as part of a promotion.] I am thrilled with my LG over the range microwave… great features, easy to use. Looks great in my kitchen. I am TOTALLY SATISFIED with my purchase m!
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            • Verified Purchase
            • Recommended
            The microwave was easy to install. It has plenty of...
            The microwave was easy to install. It has plenty of features and looks nice. My slight disappointment is the black that surrounds the glass makes it hard to see your food on the turntable. I’m 5’2” and it’s hung at proper height over the stove, but I can’t see popcorn popping or any food on the turntable because of that black trim unless I was standing on a stool. If you use the wire rack visibility would be ok. The vent/fan doesn’t seem as strong as my previous one. Overall I’m pleased with it as the replacement for that microwave that died months earlier.
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            • Verified Purchase
            3 found this review helpful
            Don’t waste your money
            Purchased this with entire kitchen. Worst purshase I have ever made. The door handle came undone after a few months of almost no use. Kept using it and the glass on the door came off
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            Response from LGAnswersJun 25, 2021
            We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG
              5 found this review helpful
              Love the microwave. A little learning curve from our last...
              Love the microwave. A little learning curve from our last one but it’s spacious, works as it should and it complements our other LG appliances perfectly!
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              • Verified Purchase
              2 found this review helpful
              Do not get this microwave!!
              [This review was collected as part of a promotion.] I bought this a while ago and the plastic part inside the microwave melted as I was microwaving something and I only had it in there for less than 30 seconds. This microwave also over heats very quick . This is very dangerous and poor quality. I would like my money back
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              • Verified Purchase
              Best Microwave we had. Clean up is a breeze.
              [This review was collected as part of a promotion.] This Microwave is the most user-friendly microwave we have owned. Set up is easy and cleaning the unit is a breeze. Definitely a great buy!!
              by
                Great LG Microwave
                [This review was collected as part of a promotion.] I bought LG microwave in August 2020 works great heating up food and is very easy to clean.
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                • Verified Purchase
                • Recommended
                Showing 1-30 of 3,204 reviews