Customer Reviews for LG Top Control Tall Tub Dishwasher with 3rd Rack and Steam in Black Stainless Steel with Stainless Steel Tub
- Can automatically sense dirt level and set proper wash cycle
- Adjustable racks to fit any load
- Enhanced cleaning with QuadWash multi-motion spray arms
Customer Reviews
Sep 25, 2021
Great features
[This review was collected as part of a promotion.] Have had this dishwasher about a month. Overall, I like it a lot. However, it doesn't have an air dry feature. Never had a dishwasher before without this feature.
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Customer review from lg.comSep 22, 2021
Great features and sleek luxury looking
[This review was collected as part of a promotion.] We bought it about 1.5 years ago and still love it.
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Customer review from lg.comSep 12, 2021
Racks failed. Quiet. Cleans Well.
[This review was collected as part of a promotion.] After only a couple years, the racks are rusted and the foldable ones won't stay upright any longer. Also, the rinse aid door doesn't stay shut and all the rinse aid spills out. I don't even know how/where to get replacement racks. Otherwise it is quiet and cleans well.
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Response from LGE Social MediaSep 13, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Customer review from lg.comJul 28, 2021
Dishwasher lg
[This review was collected as part of a promotion.] Guy came explaining everything to me just perfect. I got the 2 part here since last friday.
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Customer review from lg.comMay 6, 2021
Absolutely the worst Dishwasher I have EVER owned
Within a year of purchasing this item along with the rest of the suite- every single one of the racks rusted- I mean really rusted- The dishes are never clean or dry and now I have error codes stating that it is leaking. The soap dispenser broke and won't close and there are only two adults in our home. I will never buy an LG Dishwasher again.
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Response from LGE Social MediaMay 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. The racks may qualify for replacement. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Customer review from lg.comMay 4, 2021
Black stainless is peeling
[This review was collected as part of a promotion.] Very quiet, but drawers are rusting and the “black Stainless steel” is peeling off. I asked for repair and received one drawer.
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Response from LGE Social MediaMay 6, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via direct message on Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Customer review from lg.comApr 24, 2021
Very quiet, great features.
[This review was collected as part of a promotion.] I purchased this dishwasher almost 5 years ago. It has been incredible. All my dishes, glassware and silverware come out sparkling. It is so quiet. Our kitchen island is right behind the open great room and you cannot hear it running. Definitely a great purchase and worth every penny.
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Customer review from lg.comApr 1, 2021
Great customer service
[This review was collected as part of a promotion.] I purchased the LG dishwasher about 4 years ago. We have ALL LG appliances and have been very happy with them. Our dishwasher however, the racks started to rust about a year ago, none of the dish separators stood up anymore. BUT, when I called customer service, they were prompt, friendly and helpful and immediately put in an order to replace the racks! I couldn’t have been happier with them!!!
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Customer review from lg.comMar 17, 2021
Rusting Racks
I bought LG everything less than 4 years ago. Stove, microwave, refrigerator, washer, dryer, and dishwasher. I have had issues with the dishwasher and refrigerator.
This is the dishwasher I purchased and it is rusting on the racks. Less than 4 years old and it’s rusting.
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Response from LGE Social MediaMar 18, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Customer review from lg.comFeb 15, 2021
Love it,but.....
Washes dishes great but the control panel words do not light up making it difficult to see them. I have to use a flashlight. For this reason only 4 stars. I would not buy this again.
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Customer review from lg.comFeb 1, 2021
Poor quality.
[This review was collected as part of a promotion.] This dishwasher is 3 years old. The rubber coated metal has rusted and broken. The plastic parts of the tray have broken as well. The door was peeling and needed to be replaced. Thank goodness we bought the black stainless as it has a better warranty.
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Response from LGE Social MediaFeb 8, 2021
I am sorry for the issues you are having with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Customer review from lg.comJan 25, 2021
Enjoy this model
[This review was collected as part of a promotion.] I like that there are 3 leveled for items to be arranged for washing and the washer had separate cycles for when all 3 are in use. I lie the variety of settings which really make for a confidence cleaning. We have had a hard time using the "pods"in it because they are a bit bigger than the door so the for gets stuck and didn't fully open for the espresso to get out. Regular detergent, liquid or puede work great! I read in the manual that you can raise or lower the glass level for taller items in that level if needed, which sounds great. Haven't had to use that, but maybe some day.
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Customer review from lg.comJan 7, 2021
Wonderful
[This review was collected as part of a promotion.] I bought this dishwasher a years ago and it is still working great. I love how well it cleans the dishes and makes hardly any noise. Infact if it weren' t for the blue lights I wouldnt know it was on.
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Customer review from lg.comDec 28, 2020
The racks corroded after 2 years! They rusted and actually broke plugging up the draining of the dishwasher. We have been waiting for a replacement for over 2 months. The dishes don’t wash well with broken racks.
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Response from LGE Social MediaJan 1, 2021
We hate hearing that you are having this problem with your unit and I’d like to see if we can assist. Please contact LG Customer Support at 800.243.0000. We apologize for any inconvenience this has caused. ^Daphane
Customer review from lg.comDec 20, 2020
LG Dishwasher
[This review was collected as part of a promotion.] We have had this for 3 years now and all the dish racks have started to rust. The plastic/rubberized material has come off on its own and rust has developed. On EVERY Rack in only 3 years..
Previously had other brands dishwashers for more than 10 years and never saw anything like this..
POOR QUALITY MATERIALS
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Response from LGE Social MediaDec 20, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Customer review from lg.comDec 17, 2020
Unused and Broken
[This review was collected as part of a promotion.] My wife and I purchased the gas stove, refrigerator, and dishwasher as a black stainless steel set for our new house. While the other two appliances work wonderfully, the dishwasher has never been used. Discovered only after installation, a plastic seal was broken, and water flooded the first floor. We ordered a part and replaced the broken piece, but now the "motor" light is on. Clearly we got a "lemon."
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Response from LGE Social MediaDec 17, 2020
We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Customer review from lg.comDec 11, 2020
very satisfied
[This review was collected as part of a promotion.] Easy to clean and very quiet. I love the adjustable racks as well. Definitely the best dishwasher I have had. Only issue ius that the black chrome paint on it does start to peel over time.
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Customer review from lg.comDec 11, 2020
So Quiet
[This review was collected as part of a promotion.] This dishwasher was part of an appliance upgrade in my kitchen. I have enjoyed using it as it really cleans well and is very quiet to operate.
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Customer review from lg.comDec 7, 2020
Doesn't last
[This review was collected as part of a promotion.] We have had this for a little over a year and have had to replace the racks going on 4 times. Not real impressive.
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Response from LGE Social MediaDec 15, 2020
We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If needed, you can contact our Customer Support at 800.243.0000 further assistance. ^Daphane
Customer review from lg.comAug 10, 2020
All of the metal is rusting and breaking
Runs and works great but that won't help if I cant put my dishes in it because the metal racks are broken from rust everywhere. The entire top shelf is not usable because its rusted and broke.
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Response from LGE Social MediaAug 12, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Customer review from lg.comJul 20, 2020
not what is advertised
Soon after we purchased the dishwasher, parts just started coming off starting with the upper rack plastic pieces that position the racks. We have had to continuously attempt to put it back together and deal with racks that no longer adjust. It doesn't rinse well which is one of the reasons we purchased the dishwasher. (We use the rinse aid as directed.) The spray arms have come off, with many pieces just simply breaking. Very disappointed since we thought we were purchasing a quality dishwasher.
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Response from LGE Social MediaJul 21, 2020
We are sorry to hear that your unit is not working properly. This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products. There are policies and procedures in place to ensure that we offer resolutions that are consistent and fair.
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. I am confident that we will work to provide a resolution. ^Daphane
Customer review from lg.comJul 9, 2020
Quality of Product
[This review was collected as part of a promotion.] Quality of Parts is not good. Have issue with Tines in the rack. Then the soap dispenser broke. Now the Door Latch broke so cant lock the dishwasher and operate it. The Cutlery rack is rusting too.
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Response from LGE Social MediaJul 10, 2020
We hate to hear this. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Thank you. ^Daphane
Customer review from lg.comApr 15, 2020
Great dishwasher
[This review was collected as part of a promotion.] I bought this model after my son bought his, the only thing is, I wish I could find someone to tell me how to brighten the light panel. My sons is bright, but mine never lights up.
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Customer review from lg.comOct 14, 2019
It’s perfect
[This review was collected as part of a promotion.] It has all of the features I wanted in it!! I got the black stainless and it is just perfect!!
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Customer review from lg.comOct 8, 2019
Rack rusted an fell apart within two years.
[This review was collected as part of a promotion.] Dishwasher leaks around door seal. It’s a small leak, so not a big deal, but do get dried soap residue on floor. Like others have posted, the top rack began rusting and falling apart before the dishwasher was even two year’s old.
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Customer review from lg.comMar 22, 2019
Quiet and nice but...
I have had this dishwasher for 1 1/2 years and during the drying process, it smells oil! I thought would go away after a few washes but it still stinks. And I really wish I could shut those bright blue lights off while it’s running
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Customer review from lg.comAug 24, 2018
Dose a excellent job cleaning dishes and very quiet.
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Customer review from lg.comAug 18, 2018
Great machine
[This review was collected as part of a promotion.] Our new dishwasher is amazing! It runs so quietly that standing in the same room you can not hear it.
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Customer review from lg.comMay 13, 2018
Extremely quiet, looks nice, and does a great job cleaning the dishes. Can't ask for anything more!
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Customer review from lg.comApr 25, 2018
OMG! I love it!
[This review was collected as part of a promotion.] I bought this dishwasher to match my refrigerator and boy what a wonderful addition it is to my kitchen! No rinsing. Sparkling clean dishes and silverware. And QUIET! Love, love, love it?
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Customer review from lg.com
