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Customer Reviews for Lifeproof Coral Reef I - Old Pewter - Gray 65.5 oz. Nylon Texture Installed Carpet

Internet #302283289

Model #HDE4142521

Store SKU #1002587911

  • Soft, gray high-pile texture indoor installed carpet
  • Available as a custom rug; Contact your local store to order
  • Lifeproof carpet has a lifetime stain and 25 year wear warranty

Customer Reviews

  • 4.5
    out of 70 reviews
  • 64% recommend this product
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Showing 1-30 of 70 reviews
The carpet is absolutely beautiful with just a touch of green. It’s so soft and thick on my bare feet, a friend says it’s a giant bed for our dogs. Our usual small vacuum didn’t work on the thick carpet, so we had to bring out our canister vacuum that has different levels and suck settings. It works perfectly. So far we love love this English garden Green Dog proof carpet with a great guarantee.
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Response from ManufacturerOct 17, 2023
Hello Suzanne, Thank you for taking the time to review and rate the Lifeproof Coral Reef I carpet with a five-star rating. We are thrilled to hear you are pleased with feel of the carpet on your bare feet. We hope you continue to enjoy your new flooring and hope that it brings you joy and comfort for many years to come. We appreciate your trust in Shaw and your decision to install our product in your home. —Shaw Team shaw
  • Verified Purchase
Looks great until you clean it.
You would think a carpet that is supposed to be pet proof etc could take a cleaning. Pet proof means excluding everything a pet does.
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Response from ShawIndustriesIncMar 12, 2021
Thank you for your feedback on the Lifeproof Coral Reef I - Color Waterslide Texture 12 ft. Carpet. We are happy to assist with step-by-step cleaning for pet accidents. Please contact our Concierge team at 844-742-7429 or by email at askshaw@shawinc.com. shaw
    2 found this review helpful
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    • Verified Purchase
    Everything is absolutely perfect! It is a beautiful color and feels like walking on a cloud. Everything from beginning to end has been perfectly done.
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    Response from ManufacturerJul 25, 2024
    Thank you so much for your wonderful review! We're thrilled to hear that you find the Coral Reef I - Tropic Breeze carpet to be both beautiful and comfortable. It's fantastic to know that everything went perfectly from start to finish. Enjoy your new carpet!

    —Shaw Team shaw
    • Verified Purchase
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    • Verified Purchase
    We have had the carpet for a month now and we love it. The pad we got makes it feel like we are walking on a cloud.
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    Response from ManufacturerJun 26, 2024
    Hi KAYE - Thank you for sharing your experience with us! We're thrilled to hear that you're loving our Coral Reef I Glazed Sugar Beige carpet. It's wonderful that the pad you chose adds to the comfort, making it feel like walking on a cloud. Enjoy the luxurious feel of your new carpet! —Shaw Team shaw
    • Verified Purchase
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    • Verified Purchase
    Did not get the quality of the carpet purchased
    When purchased carpet was installed it was noted that this was not the same quality of the sample that we had ordered and also viewed in-store. The carpet installed did not have the same density as the sample. Inspection was conducted and the manufacturer said that the carpet was within acceptable standards. I find this hard to believe as during the test it was noted that the installed carpet had a Tuft Bind Test of 9 whereas the sample piece was 19. Will never purchase their carpet again.
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    Response from ManufacturerMar 15, 2024
    Kevin - We're truly sorry to hear about your disappointing experience with Coral Reef I Gold Nugget carpet. If you have questions about your flooring, please contact our Consumer Concierge team at 844-742-7429 or email askshaw@shawinc.com. We are available Mon- Fri, 8am-6pm Eastern. Provide the details of your inquiry when reaching out to us. —Shaw Team shaw
      1 found this review helpful
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      • Verified Purchase
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      • Verified Purchase
      Overall this experience has been great. Only thing I dislike is that every roll of carpet isn’t quite the same in color and is noticeable. Other than that I live my carpet.
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      Response from ManufacturerFeb 5, 2024
      Rodney, thanks for reviewing Lifeproof Coral Reef carpet. We are happy to hear that you are pleased with the choice of flooring for your home! —Shaw Team shaw
      • Verified Purchase
      Very Disappointed
      Previously, the Coral Reef colors Old Pewter and Warm Cider in the 'LifeProof Collection" did not have the word Gray added to their color online. However, I see that they both NOW have the word gray added as a suffix. I wonder if it's perhaps because they have issues supplying the correct colors. That was at least the case for me. If you don't want plain gray carpet, please don't order the Coral Reef - Warm Cider. It has been almost 2-months and the problem is still not corrected. There are also other concerns which I am not including in my review.
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      Response from ManufacturerDec 15, 2023
      Thank you for sharing your flooring project. We are sad to hear that there are issues with your flooring. Please contact us at your earliest convenience to discuss further 844-742-7429 or email askshaw@shawinc.com. Thank you Shaw Team shaw
        The color is perfect for the primary room we used it in, went great with the colors we used! It brightened the dark hallway as well! We really like it!
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        Response from ManufacturerNov 30, 2023
        Hi Scott1! Thanks so much for the five-star review and rating our Lifeproof Coral Reef I carpet with a five-star rating. We hope you consider Shaw Floors again for any future home flooring projects. —Shaw Team shaw
        • Verified Purchase
        Hello yes we are very happy with the new carpet
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        Response from ManufacturerNov 17, 2023
        LISA - Thank you for taking the time to review the Lifeproof carpet Coral Reef I in the color Ash Fog. We are thrilled to hear that you are satisfied with your choice of flooring. We hope that you will consider recommending Shaw Floors to your friends and family. —Shaw Team. shaw
        • Verified Purchase
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        Beautiful and great installation process!
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        Response from ManufacturerJul 13, 2023
        Hi MARGARET, Thank you for taking the time to give the Lifeproof Coral Reef I carpet a five-star rating. We are thrilled to hear that this flooring has exceeded your expectations and that you had a positive installation experience. We hope you will consider Shaw flooring again for any future home flooring needs.—Shaw Team shaw
        • Verified Purchase
        GREAT, VERY HAPPY! Carpet was correct, Home Depot was Great. Installers were very professional and nice and worked hard and fast. We are very happy with everything! Thank You
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        Response from ManufacturerJul 12, 2023
        BETSY, Thank you for sharing your positive experience with us about the Lifeproof Coral Reef I carpet. We are thrilled to hear that you are extremely satisfied with your flooring selection and hope that you will refer Shaw flooring to your loved ones. —Shaw Team shaw
        • Verified Purchase
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        • Verified Purchase
        This is the softest carpet I've had. Love it. Communications...
        This is the softest carpet I've had. Love it. Communications with the installer was a challenge do to language barrier but he did a great job.
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        Response from ManufacturerApr 11, 2023
        Thank you for your five star review on Lifeproof Coral Reef I Desert Earth carpet. We are so happy to know that you love the softness of the carpet and that you and the installer overcame the communication challenges and your installation went very well. shaw
        • Verified Purchase
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        • Verified Purchase
        We’re very happy with the carpet. The installers were awesome....
        We’re very happy with the carpet. The installers were awesome.
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        Response from ManufacturerMar 10, 2023
        Hi Cindy, Thank you for reviewing Lifeproof Coral Reef I carpet. It's fantastic to know you are happy with this choice in carpet for your home and had a positive experience with installers! We hope you will consider Shaw Floors for any future home flooring needs and will recommend us to your family and friends. --Shaw Team shaw
        • Verified Purchase
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        • Verified Purchase
        had to buy 180 square feet extra making this project...
        had to buy 180 square feet extra making this project almost not feasible. Home Depot does not sell needed square feet make you buy entire roll .Customer service unreachable most of the time..Carpet is good but the pricing is not .My next project outdoor tiling will not have Home Depot merchandise
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        Response from ShawIndustriesIncFeb 16, 2023
        Hi KATALIN, Though we are happy to hear you are pleased with the Lifeproof Coral Reef I carpet, it saddens us that your shopping experience did not meet your expectations. If you have questions about your new floors, don't hesitate to get in touch with our Consumer Concierge team at 844-742-7429 or email askshaw@shawinc.com. We are available Monday through Friday, 8 AM to 6 PM, Eastern Standard time. Provide code BV01 and your inquiry details when reaching out to us. ~kj shaw
        • Verified Purchase
        Very Push and Soft High Quality Carpet
        This was an expensive option, but I am very pleased with the result. The carpet is very plush and soft and cozy on the feet. The quality seems high and it appears durable, yet elegant. I was told nylon carpet is one of the more durable fibers and that was part of my choice on this product.
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        Response from ShawIndustriesIncJan 19, 2023
        Hello R1rass, It thrills us to know you are pleased with Lifeproof Coral Reef I carpet. We hope you continue to enjoy your floors for many years and will recommend Shaw Floors to your family and friends! ~kj shaw
        • Verified Purchase
        • Recommended
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        Showing 1-30 of 70 reviews