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Customer Reviews for Lifeproof with Petproof Technology Lilypad - Urban Grey - Gray 30.7 oz. Triexta Pattern Installed Carpet

Internet #205996677

Model #0551D-25-12

Store SKU #1001299096

  • Semi-soft, beige high-pile pattern indoor installed carpet
  • Available as a custom rug; Contact your local store to order
  • Lifetime warranty on pet/household stains, 25 year wear warranty

Customer Reviews

  • 4.3
    out of 120 reviews
  • 48% recommend this product
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Showing 1-30 of 120 reviews
We are very pleased with this selection.
by
Response from Mohawk TeamFeb 26, 2024
Hi Patricia. Thank you for your feedback on the Lifeproof Lilypad Moonbeam carpet. We are glad you are enjoying your new flooring! We hope you will continue to come to Mohawk for all your carpet needs. - Shanna mohawkcarpet
  • Verified Purchase
Stairway carpeting
Love the carpet. So soft and beautiful. The installers were very informative and easy to talk to. Would definately reccomend them.
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Response from Mohawk TeamMay 12, 2023
Hi Rogna. Thank you for your feedback on the Lifeproof Lilypad collection. We are glad you are enjoying your new carpet! We hope you will continue to come to Mohawk for all your flooring needs. - Shanna mohawkcarpet
  • Verified Purchase
  • Recommended
Do not buy if you are going to walk on it
I bought this carpeting 6 mos ago. In the store the color looked gold, when it was delivered and laid outside in driveway it looked WHITE! I immediately called Home Depot and was told we could order different color but by then the installer had the old carpeting removed and I would have been left with stairs that were bare with carpeting tacks exposed, no choice there. After walking on this carpeting it looks like it has spots all over it. The only time it looks like new carpeting is right after you vacuum. I am so disappointed, The only one that walks on it is myself so it doesn't get much wear.
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Response from Mohawk TeamJun 21, 2021
Hi Jdebolt. Thank you for your review. We are sorry to hear that the LifeProof Lilypad Wild Honey carpet did not meet your expectations. Please consider submitting a claim at http://tinyurl.com/HDClaim so that we may better understand the issue and provide assistance as needed. - Helen mohawkcarpet
    Really nice. Classy print. just remodeled and this...
    Really nice. Classy print. just remodeled and this is the only carpet in the house. For the dogs comfort. Turned out great.
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    Response from Mohawk TeamApr 24, 2021
    Hi, HomeDepotCustomer. Thank you for your feedback on the Lifeproof Lilypad carpet. We are glad you are enjoying your new flooring! We hope you will continue to come to Mohawk for all your carpet needs. - Shanna mohawkcarpet
    • Verified Purchase
    It looks beautiful in my house. Easy to care for.
    It looks beautiful in my house. Easy to care for.
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    • Pro
    • Verified Purchase
    • Recommended
    2 found this review helpful
    I've had this product in my home for over a year now. The job called for 187 yards of material, t...
    I've had this product in my home for over a year now. The job called for 187 yards of material, the team from USIG did a fantastic job of hiding every seam. It's true that when you vacuum or walk around it leaves a print behind. After a year we couldn't be more happy. Pet urine wipes away with a wet rag even after drying into the carpet. We've spilled bleach in a few spots but don't know where the spots are anymore since it didn't leave a bleach stain. Very happy with this purchase.
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    Response from MohawkSupportJun 29, 2018
    Hi @Michael, thank you for taking the time to review our product. We are so glad to hear that you are enjoying your carpet! MohawkHome
      • Recommended
      9 found this review helpful
      NOT as Advertised
      I purchased this product almost one year ago. I paid for install on my stairs and special ordered a 12 foot round piece of carpet for my living room. I also took the remaining carpet from the install and made a 12 foot runner for the front door and also a small mat. I had them bound by a company out in town. I vacuum and spot clean 3 to 4 times per month. Most spots do come out with just a hot rag and some simple carpet cleaning solution in a spray bottle. The wear spots you see in the photo do NOT and have NOT come out. I have tried everything except a professional carpet cleaning company. The last time I had a professional company come out they were unable to remove the heavy wear areas. SOOOO if this is suppose to be "life proof" with a multi year wear and abrasive warranty, why am unable to clean the carpet. Please notice the original color of the carpet in the photo. You can see where my "L" shaped couch and ottoman have been sitting for the past year. I am entirely open for suggestions on how to clean this and attempt to achieve what was sold to me. As this carpet is not cheap and is one of the more expensive in the Home Depot "line-up." I am one that likes to buy the nice things and expect to receive the service and products as advertised. I have contacted the Home Depot in Virginia Beach to see what they can provide as for information or warranty/replacement. We will see how it goes? I will update everyone on how it turns out.
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        12 found this review helpful
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        • Verified Purchase
        I love this carpet as a runner up my stairs and down the hall. The neutral color with just a hint of pattern makes an inconspicuous statement against my newly painted cream colored walls and espresso stained floors. It is also very soft and pleasant to walk on and a great noise insulator. I just love it
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        Response from Mohawk TeamJun 13, 2024
        Hi Carmar. Thank you for your feedback on the Lifeproof Lilypad Beach Pebble Beige carpet. This style is a great choice when used as a stair and hallway runner as it offers an inventive way to enliven your home's interior with a slight pattern and a neutral color. We are glad you are enjoying your new carpeting! We hope you will continue to come to Mohawk for all your flooring needs. - Shanna mohawkcarpet
        • Verified Purchase
        Beautiful carpet. I used it on my stairs. The entire process from picking out the carpet to the install went well.
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        Response from Mohawk TeamJun 6, 2024
        Hi NEP. Thank you for the 5-star review on the Lifeproof Lilypad Urban Grey carpet! We are glad to hear this style looks great in your space and your entire buying process went well. We hope you will consider Mohawk for all your flooring needs. - Shanna mohawkcarpet
        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Excellent carpet and installation!!!
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        Response from Mohawk TeamMar 6, 2024
        Hello. Thank you for the 5-star review on the Lifeproof Lilypad Urban Grey carpet. We are glad to hear your installation was completed quickly and professionally. We hope you will continue to come to Mohawk for all your carpet needs. – Shanna mohawkcarpet
        • Verified Purchase
        Good carpet but terrible custom service!
        Went to HD in October to purchase the carpet. After the salesman screwed up the order I had to speak to the manager at the HD to fix everything. Well in short after three no shows to install the carpet, sending it to New Jersey and not Massachusetts, I had to give a last phone call. 4 months later it was installed. I will never use HD or the Hadley HD again. Terrible customer service and awful carpet company. Never even got a follow up call from the manager at HD Hadley when all done, terrible!!
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        Response from Mohawk TeamFeb 29, 2024
        Hi Bryan. Thank you for your review of the Lifeproof Lilypad Metallic Gray carpet. We’re sorry to hear about your experience but hope the quality and performance of the carpet itself will exceed your expectations. We hope you will still consider Mohawk for future flooring needs. – Shanna mohawkcarpet
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          • Verified Purchase
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          • Verified Purchase
          Great quality! Like everything about it especially the quality. Have has it now for only 2 weeks and it meets all expectations No shipping issues.
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          Response from Mohawk TeamJan 19, 2024
          Hi Craig. Thank you for your feedback on the Lifeproof Lilypad Beach Pebble carpet. We are glad you are enjoying your new flooring so far! We hope you will continue to come to Mohawk for all your carpet needs. - Shanna mohawkcarpet
          • Verified Purchase
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          • Verified Purchase
          Stain resistance is not as effective as expected.
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          Response from Mohawk TeamDec 14, 2023
          Hi HomeDepotCustomer. Thank you for your review. We’re sorry the Lifeproof Lilypad Metallic carpet did not fully meet your expectations. Please see the Additional Resources Section on the product page for a downloadable PDF of the Use and Care Manual to review the cleaning recommendations. You may wish to have your carpet professionally cleaned with the hot water extraction method. If the stain persists, please consider contacting your local Home Depot store to submit a claim. – Shanna mohawkcarpet
          • Verified Purchase
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          • Verified Purchase
          They did an excellent job installing my carpet. The were experienced, professional and quick.
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          Response from Mohawk TeamOct 11, 2023
          Hi HomeDepotCustomer, Thank you for your feedback on the Lifeproof Lilypad carpet. We are glad to hear your installation was completed quickly and professionally. We hope you will continue to come to Lifeproof for all your flooring needs. – Helen mohawkcarpet
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Nice texture and easy to keep clean.
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          Response from Mohawk TeamSep 12, 2023
          Hi Ari. Thank you for your feedback on the Lifeproof Lilypad Metallic carpet. We are glad you are enjoying your new flooring! We hope you will continue to come to Mohawk for all your carpet needs. - Shanna mohawkcarpet
          • Verified Purchase
          We are happy with the quality of the carpet.
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          Response from Mohawk TeamAug 10, 2023
          Hi HomeDepotCustomer. Thank you for your feedback on the Lifeproof Lilypad Beach Pebble carpet. We are glad you are enjoying your new flooring! We hope you will continue to come to Mohawk for all your carpet needs. - Shanna mohawkcarpet
          • Verified Purchase
          Thought there would be a border around the edge of the carpet but was informed that borders are no longer offered?
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          Response from Mohawk TeamAug 8, 2023
          Hi Robert. Thank you for the 4-star review of the Lifeproof Lilypad Urban Grey carpet. If you have a concern about your carpet regarding the specifications, please contact your local Home Depot flooring specialist for further assistance. - Shanna mohawkcarpet
          • Verified Purchase
          The color was way off, samples are too small
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          Response from Mohawk TeamAug 3, 2023
          Hi HomeDepotCustomer. Thank you for your Mohawk purchase. We’re sorry to hear the color of the Lifeproof Lilypad Wild Honey carpet did not meet your expectations once installed. We hope you will still consider Mohawk for future flooring needs. - Shanna mohawkcarpet
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Great process. Pick the carpet, schedule, sit back and watch...
          Great process. Pick the carpet, schedule, sit back and watch it happen.
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          Response from Mohawk TeamApr 5, 2023
          Hi Mike. Thank you for the 5-star review of the Lifeproof Lilypad carpet. We hope you will continue to come to Mohawk for all your flooring needs. - Shanna mohawkcarpet
          • Verified Purchase
          Showing 1-30 of 120 reviews

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