Hello, thank you for your feedback. We're sorry to hear about your experience with the Diva LED+ dimmer. We assume you are controlling dimmable LEDs? Because there is no industry standard for manufacturing LEDs, not all LEDs are designed the same and thus perform differently with different dimmers. That's why Lutron has a a mobile-friendly web tool to help you select bulbs and fixtures that perform great with Lutron dimmers. We specifically test to ensure that the bulbs we list on our tool are not susceptible to a variety of common incompatibility issues. To use the tool, please visit lutron.com/ledfinder.
We hope this helps! If you'd like to discuss your experience further, please call our support line at 1-844-LUTRON1, or email us at support@lutron.com. We're here 24/7, so please call us any time!