Customer Reviews for MOEN Sleek Single-Handle Smart Touchless Pull Down Sprayer Kitchen Faucet with Voice Control and Power Clean in Matte Black

The faucet works as great as advertised! Having a HomeDepot contract plumber was also a good decision.

Moen faucet looks good and works very well

Easy to install, looks nice, works well. (If your water is fairly hard, it spots pretty easily on the chrome finish.)

Poor I want a refund nanans. Xndmcmmcmcmcmfnfnfnnfjf

Do NOT buy this faucet. Any decent smart-faucet defaults to either handle-position or last-known state for flow-rate. Even manually, the water-pressure cannot be changed while having a moderately warm temperature. Creating a preset (50% flow-rate) via the app does not work. After paying a plumber to install this device in a new kitchen, I now have to pay them to remove it and install a new faucet. Is Moen going to cover these costs? MOEN: contact me for any resolutions / solutions.

It is too difficult to contro flow. It sprays water all over the area.

Replaced our old Koehler (dumb ;)) faucet with this very smart faucet. Nice quality and easy installation. Works well by waving the hand over the sensor. What’s amazing is asking Alexa to dispense one cup of hot water at 100 degrees. I measured it and it was spot on!

Don’t buy Moen Smart faucets. Choose a different brand. I’ve spent HOURS trouble shooting this thing. It doesn’t work without expensive batteries, an adaptor you must buy separate and it barely functions (with both of those) when wifi signals go low. We ALL know wifi is unpredictable. The pressure isn’t great, it’s already dripping and it’s only been installed for 3 weeks. Moen needs to improve these to compete in the market.

I am very pleased with the Moe’s kitchen faucet. It is everything as advertised, and I look forward to many years of use.

At first, this seemed like a cool product. Very high tech to have motion control and voice control. But then the problems started. The top piece has the control handle and motion sensor which connect via a small cord to the electronic valve box under the sink. There is a slight delay from the time you adjust the handle to the time that the water flow adjusts. That was just a minor annoyance. However, after just a couple weeks of use, the upper portion stopped working. I could only use the faucet by voice command. A couple of times, it also started dispensing water randomly on its own. I assume some water infiltrated the electronics in the upper piece. In addition to this, the valves seem to close very rapidly, resulting in a nasty water hammer on both my hot and cold lines. I’ve stacked up 3 different water hammer arrestors on both lines, but the hammer was reduced only slightly.

Nice looking and very easy to install. The spot resistance is great. Only negative is you cannot control the water volume when using the motion sense...always full blast

Good quality product. The touch-less feature works great. The location of the sensor is smartly designed!

When it worked it was fine. When it failed, there was zero timely customer support by email or phone. It looks nice but nice looks won’t put water in the sink. If it either didn’t fail or if I could get a response (any response) from customer support I’d be happy with it. As it is, I believe I paid for a reputation of performance and support that is inaccurate.

Works as described--a true touchless faucet, with the option of using the handle

Very nice looking just like the name “sleek”. Plumber had no issues installing it.

This faucet worked for TWO days before having some “catastrophic valve failure” that stopped it from turning off. I now have a $500 faucet that I must turn off with the valve underneath my sink.

Love the simplistic look of this faucet combined with all of the features of a smart faucet. The hands free motion sense is one of the most convenient features to ever be included in a home faucet. I no longer have to fumble with a handle when my hands are covered in whatever meat I'm preparing for the grill. The ability to connect to a smart device and ask it to pour specific amounts of water at specific temperatures eliminates the need for a measuring cup and makes life so much easier. The only drawback is that the AC adapter is sold separately. The battery pack it comes with standard has decent life but if you have an active family in the kitchen, the AC adapter will pay for itself in not having to buy batteries very quickly.

Was professionally installed. Looks great. Works great. In this era of Covid, this will come in handy.

This faucet is very good and I would have given it 5 stars if the pull out had a magnet or a lock to hold it in place when it retracts.

This faucet is beautiful, the finish is perfect and it works like a charm.

Love this faucet so much, I bought a second one for my laundry room!