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Customer Reviews for Malibu Wide Plank Rincon French Oak 3/8 in. T x 6.5 in. W Water Resistant Wire Brushed Engineered Hardwood Flooring (945.6 sq. ft./pallet)

Internet #301078873

Model #HDMPCL107EFP

Store SKU #1002280815

  • Upscale 47.6 in. L boards add value and elegance to your home
  • 100% real French oak hardwood flooring adds value to your home
  • Item cannot be returned in less than full pallet quantities

Customer Reviews

  • 4.3
    out of 188 reviews
  • 89% recommend this product
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Showing 1-30 of 188 reviews
Buyer Be Aware - Product Quality
Hello potential buyers, I absolutely love this flooring and installed it on 2 levels of my home. It has been 1 1/2 years and I am noticing peeling and wear and tear in specific areas (higher traffic areas is that it appears) that you would expect of flooring for over 15 years. Another disappointing development that I have learned is that the manufacturer is not listed on the HD website and I had to go to the store to find out the manufacturer (Evolutions Flooring - SF, CA). I tried to call and email the company and received an undeliverable return email and also a full voicemail. I will be going back to Home Depot, as this large of an organization, should be performing due diligence to protect its customers. This is a large investment and I am left with a difficult decision. Please reconsider your purchase. I wish that I would have seen the 1 customer that had a similar situation. This product will most likely not live up to the Lifetime Warranty that is advertised.
by
Response from MWP_PRODUCT EXPERTMar 3, 2021
Both Malibu Wide Plank and the Home Depot 100% Stand behind the quality of our Hardwood Flooring. All of our floors are sealed with 7 layers of the latest super low gloss urethane finish with aluminum oxide, providing protection from everyday wear and all backed by a Lifetime Residential Finish & 5 Year Commercial Warranty. For immediate assistance and troubleshooting please call our Home Depot Technical Services department @ 800-928-6168, customer service department at 650-416-7300 or email our customer service lead @ cpang@evolutionsfloors.com. Malibu Wide Plank is our exclusive brand for the Home Depot and with all brands you have backing of a parent company that has been offering Hardwood Flooring to the Home Depot since our launch online and in store in 2015. JasonMWP
    3 found this review helpful
    by
      Very sturdy, easy to install....
      Very sturdy, easy to install.
      by
      • Verified Purchase
      Easy to do although a few boxes had more “splinters”...
      Easy to do although a few boxes had more “splinters” or rough areas on the wood than other areas. Used the eco cork underneath. Consistent color variations and good size distribution.
      by
      • Verified Purchase
      Love the look of this. Pretty easy to install but...
      Love the look of this. Pretty easy to install but occasionally while installing the clicks would come out and we'd have to remove several rows to fix issues. But the look of the room is great.
      by
      Response from MWP_PRODUCT EXPERTOct 23, 2020
      Under info & guides on each product listing page are detailed installation instructions. To engage the Click Lock Joint usually best if a tapping block is used to ensure the tongue & lock system are engaged. Per install guide, If there is a slight gap along the edge joints, it can be eliminated with the help of a tapping block and a plastic mallet. Use caution to prevent impact damage. JasonMWP
      • Verified Purchase
      Excellent product. Easy to install and looks great. Durable.
      Excellent product. Easy to install and looks great. Durable.
      by
      • Verified Purchase
      • Recommended
      Beautiful floors
      This floor is very beautiful with nice elegant grain patterns!
      by
        • Recommended
        Sample was very different from the actual product. Sample was...
        Sample was very different from the actual product. Sample was a light beige, some yellow/taupe colors, product delivered had more tan and grey with some almost plum hues. Just wouldn't work for us. Wood layer was kind of thin and the locking ends were almost cardboard, did not look sturdy. When the we laid some planks out it didn't look bad just not the color/hue we were looking for.
        by
        Response from MWP_PRODUCT EXPERTSep 10, 2020
        French Oak Rincon is a whitewash French Oak, with character ABCD grading so when you receive a small 5 Inch x 7" Sample there is a chance it can be of the darker vs medium or light tones. The digital images and room scene for this Engineered Hardwood Floor are very accurate as the actual flooring was installed in a home to photograph the room scene. Hardwood Samples are available online in a 5" x 7" format. Unless multiple samples are purchased it can sometimes be challenging to see the true color from such a small sample size. This stunning Engineered Flooring collection comes in either a Click Lock 3/8” Thick x 6.5” Wide x Lengths to 47.6” with a 1.2mm Sliced Face Veneer or a Tongue & Groove 1/2” Thick x 7.5” wide x lengths to 74.8" with a 2mm Sliced Face Veneer. This French Oak utilizes character graded hardwood to meet our design specifications. This character grade may include naturally occurring cracks, splits, knotholes, mineral streaks, filler for stability, etc. Due to the nature of natural hardwood flooring there can be a difference in samples and the received product due to a variety of issues, including color/tone, naturally occurring character imperfections such as knotholes and mineral streaks, etc, as well as grain orientation. This 3/8” Thick Locking Collection features a 1.2mm Thick Sliced Face Veneer mounted on an HDF Core, with a hardwood back veneer. High Density Fiberboard (HDF) is an engineered board produced from resin bonded wood fibers under high pressure and heat and provides excellent joint integrity when the Click and Lock Profile is milled on the sides and ends. The majority of Locking Hardwood flooring on the market is comprised of an HDF Core. This collection is also sealed with 7 layers of the latest super low gloss urethane finish with aluminum oxide, providing protection from everyday wear and tear. Hardwood Flooring is extremely durable, easy to maintain, and an excellent investment in your home. JasonMWP
        • Verified Purchase
        Salt Creek. We just installed around 700 sf and have...
        Salt Creek. We just installed around 700 sf and have more to go. It looks perfect. Just enough variation to make it interesting, and the matte wired brushed finish gives it that more modern element.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        The Color was not what it looked like online. ...
        The Color was not what it looked like online. It has a white washed look.
        by
        Response from MWP_PRODUCT EXPERTSep 2, 2020
        When evaluating purchase of a Natural Hardwood Floor we do suggest Samples are viewed as these are available online in a 5" x 7"format. Unless multiple samples are purchased it can sometimes be challenging to see the true color from such a small sample size. This stunning Engineered Flooring collection comes in either a Click Lock 3/8” Thick x 6.5” Wide x Lengths to 47.6” or a Tongue & Groove 1/2” Thick x 7.5” wide x lengths to 74.8" and utilizes character graded hardwood to meet our design specifications. This character grade may include naturally occurring cracks, splits, knotholes, mineral streaks, filler for stability, etc. Due to the nature of natural hardwood flooring there can be a difference in samples and the received product due to a variety of issues, including color/tone, naturally occurring character imperfections such as knotholes and mineral streaks, etc, as well as grain orientation. JasonMWP
        • Verified Purchase
        2 found this review helpful
        Really nice I'm about to place my 2nd of it...
        Really nice I'm about to place my 2nd of it I'm using it for in my bathroom when finished I will do pictures.
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Absolutely! I love the look of the wood very realistic...
        Absolutely! I love the look of the wood very realistic yet trendy & rustic. I would recommend ordering one box and laying it out on the floor for better feel of color. Overall I am happy with my purchase.
        by
        • Verified Purchase
        Varies too much
        The appearance varies too much, many pieces are extremely ugly, almost 40% appears to be poor patten and quality
        by
        Response from MWP_PRODUCT EXPERTJun 15, 2020
        The Malibu Wide Plank Hardwood Collections are Real 100% Hardwood Flooring, so they do not follow a pattern. Due to the nature of natural products naturally occurring beauty marks such as character grading, knotholes, mineral streaks, and cathedral graining adds to the gorgeous character you view in real Hardwood Flooring. Hardwood Flooring is natural, sustainable, renewable and recyclable and the flooring of choice among the majority of homeowners. Hardwood Flooring is extremely durable, easy to maintain, and an excellent investment in your home. JasonMWP
          1 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          This stuff looks great! Nowhere near as durable as it...
          This stuff looks great! Nowhere near as durable as it is supposed to be. I already wish I went with something different based on durability. It looks awesome though!
          by
          Response from MWP_PRODUCT EXPERTMay 30, 2020
          The entire collection of Malibu Wide Plank Hardwood Flooring is very durable. The 100% Real Hardwood is sealed with 7 layers of the latest super low gloss urethane finish with aluminum oxide, providing protection from everyday wear. Aluminum Oxide is dispersed in the urethane throughout the multi-layer finish process. If you look up the definition of Scratch resistant it essentially means that the product is able to withstand minor scratches. There are ways to prevent scratches on Hardwood Flooring by taking proper precautions to protect furniture and chair legs and feet with felt protectors. Moving heavy objects without a dolly and/or protective plywood beneath may cause damage to any type of flooring. Damage may also occur from spiked and/or high heels and pet claws. Falling objects can also dent or fracture any type of hard surface flooring. JasonMWP
          • Verified Purchase
          1 found this review helpful
          Nice product, easy to install. Darker than pictured, but still...
          Nice product, easy to install. Darker than pictured, but still happy with it.
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Love this hardwood flooring, very easy to install. Only big...
          Love this hardwood flooring, very easy to install. Only big negative with buying two pallets, some boxes are a completely different color & structure....most is natural/whitewash, but these are very brown. will return, cause too expensive not too use them.
          by
          • Verified Purchase
          1 found this review helpful
          The floor went together very well....
          The floor went together very well.
          by
          • Verified Purchase
          We couldn’t decide between two hardwoods. We ended up with this one, because it’s very easy to in...
          We couldn’t decide between two hardwoods. We ended up with this one, because it’s very easy to install and the quality was way better. We just ordered two pallets, so fingers crossed the finishes looks the same as the first box we bought.
          by
          • Verified Purchase
          • Recommended
          Flooring is easy to install and looks great. Only complaint is that it scratches very easy.
          Flooring is easy to install and looks great. Only complaint is that it scratches very easy.
          by
          • Verified Purchase
          • Recommended
          Absolutely gorgeous flooring!! Was skeptical at the price point and only seeing a small sample....
          Absolutely gorgeous flooring!! Was skeptical at the price point and only seeing a small sample. However, after the installation, the floorboards look amazing. It is a natural, low gloss, very durable finish. Lots of character to the flooring.
          by
            • Recommended
            Love the look of these floors and installation was a...
            Love the look of these floors and installation was a really simple. Great product for the money.
            by
            • Verified Purchase
            Loved the color tone. ...
            Loved the color tone.
            by
            • Verified Purchase
            2 found this review helpful
            So. 1st thing, the color is not as consistent as shown in the pictures. The real product has a hu...
            So. 1st thing, the color is not as consistent as shown in the pictures. The real product has a hue towards purple. And if subfloor has descent, you better buy thick foam and thickest version of the plank. Other than that, it is good.
            by
            • Verified Purchase
            • Recommended
            Delivery was made as promised and the quality and look...
            Delivery was made as promised and the quality and look as expected. The entire house was done with wide plank salt creek. Very happy with the result
            by
            • Verified Purchase
            The samples at Home Depot were made of real wood...
            The samples at Home Depot were made of real wood throughout. The actual material is HDF with a thin plank of wood on the bottom and top.
            by
            • Verified Purchase
            1 found this review helpful
            Looking good, easy to install...
            Looking good, easy to install
            by
            • Verified Purchase
            Showing 1-30 of 188 reviews

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            Installation Location

            Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

            Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

            Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

            Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor

            Finish Type

            Prefinished

            Prefinished

            Prefinished

            Prefinished

            Plank Width

            Medium plank (5.1 in - 6.9 in)

            Medium plank (5.1 in - 6.9 in)

            Medium plank (5.1 in - 6.9 in)

            Medium plank (5.1 in - 6.9 in)

            Veneer Wear Layer Thickness (mm)

            1.2

            1.2

            1.2

            1.2

            Installation Method

            Adhesive, Nail Down

            Adhesive, Nail Down

            Adhesive, Nail Down

            Adhesive, Nail Down