Hi Julie. Thank you for your feedback on the Truss Accent plates. The 4 holes created in the truss accent plate are designed to accommodate either screws or through (carriage) bolts (sold separately) - depending on how the plates will attach. We include the wood screws because we can gauge how thick the wood is, but cannot guess the depths of beams being used. Also, if you will notice when you put the wood screws in the smaller holes and attach the hex cap nut, it will cover the hole for the through bolt so that it doesn't show. Also, our through bolts (with built in hex cap nut) cover the hole for the screw once it is in place. All 4 holes were not intended to be used. The Hex Cap Nut cover and insert are all made from aircraft aluminum and are powder coated and are very high quality. OZCO uses high quality materials for a reason - to make these truss ties, brackets, and accessories as solid and sturdy as possible for your building projects. They are not inexpensive! We take our ratings seriously, and if there is anything we can do to change your heart about our products, please call us at 866-422-0751 and ask to speak with Ian. Thank you.