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Customer Reviews for Orbit B-Hyve Smart Hose Faucet Irrigation Controller/Wi-Fi Hub

Internet #312203262

Model #21830

Store SKU #1005063826

  • Complete control over hose faucet watering from your smart device
  • Faucet timer with Wi-Fi hub allows real-time weather updates
  • Manual watering at the timer for instant faucet use

Customer Reviews

  • 3.8
    out of 125 reviews
  • 59% recommend this product
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Showing 1-30 of 125 reviews
Excellent product! Also, using the app. gives you full...
Excellent product! Also, using the app. gives you full control of the watering when you can’t be there!
by HomeDepotCustomer
  • Verified Purchase
by TLW2655
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
This device constantly loses WiFi connection with the app and...
This device constantly loses WiFi connection with the app and the Bluetooth option (when wireless fails) seems to have similar issues staying connected. Distance to my router is not a problem. I am within the recommended distance. Our B-Hyve sprinkler controller stays connected 95% of the time as well so that’s not the issue either. I’m not sure what the issue is with the hose timer but… buyer beware.
by Dwmx2004
Response from OrbitIrrigationJun 28, 2021
Hey Dwmx2004, I am sorry to hear about the issues you seem to be having with our B-Hyve Hose/Faucet timer. Our support team would be happy to help get to the bottom of the connectivity issue and we can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. We look forward to hearing from you, have a great rest of your day! OrbitIrrigation
  • Verified Purchase
by HomeDepotCustomer
  • Verified Purchase
Bluetooth Connection requires Frequent Pairing
I bought a B-Hyve kit with the WiFi Hub and the timer. Everything worked as advertised. Then I added a second timer. That was a mistake. The Bluetooth connection drops out after less than five minutes; reconnecting it means a trip to the garden, five swift presses on the 'On-Off' button to re-pair the timer, a recheck only to discover that the BT has still not connected; another trip to the garden to pull the batteries and reinstall them followed by another attempted re-pairing. Then, about one time in ten, the second timer will connect. This is not a BT distance problem because the timer that came with the Hub and the second timer are positioned side-by-side. Unfortunately I've spent well over $100 on a water control system having too many faults to be dependable.
by FrustratedGardener
Response from OrbitIrrigationJun 18, 2021
Hey there, Our support team would love to help you try to get to the bottom of the connection issues that your Faucet timer seems to be having. We can be reached by phone at (800) 488-6156 or at support.orbitonline.com. We look forward to hearing from you, have a great rest of your day! OrbitIrrigation
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    Works as promised but be aware that the wi-fi distance is 100 feet. The distance was too far for...
    Works as promised but be aware that the wi-fi distance is 100 feet. The distance was too far for my original location so I relocated the Orbit B-Hyve to another area of my yard to run a different zone. Love the interface with my cell phone/app.
    by Robby
    • Verified Purchase
    • Recommended Product
    Unable to link with my iPhone...
    Unable to link with my iPhone
    by Marlene
    Response from OrbitIrrigationJun 14, 2021
    Hey Marlene, Our support team would love to help you get your B-Hyve hose faucet timer connected to your iPhone. You can reach us at (800) 488-6156 by phone or at support.orbitbhyve.com. We look forward to hearing from you, have a great rest of your day! OrbitIrrigation
    • Verified Purchase
    Easy to install, works great, just set time and duration and let the Orbit B-Hyve water the garde...
    Easy to install, works great, just set time and duration and let the Orbit B-Hyve water the garden while I do other projects.
    by Gil
    • Verified Purchase
    This is work big exactly how I expected, super easy...
    This is work big exactly how I expected, super easy to install and was up and running very quickly, my wife’s flowers have never looked better
    by Icesparta
    • Verified Purchase
    I cannot get it to work. Will return it.
    I cannot get it to work. Will return it.
    by junk
    Response from OrbitIrrigationJun 9, 2021
    Hey there, before you return your B-Hyve Hose Faucet timer our support team would be more than happy to help you try to figure out any issues you are running into. We can be reached at (800) 488-6156 by phone or online at support.orbitonline.com. We look forward to hearing from you, have a great rest of your day! OrbitIrrigation
    • Verified Purchase
    Best Water Timer available. Easy to use. More...
    Best Water Timer available. Easy to use. More than enough options for automatic watering.
    by KT
    • Verified Purchase
    This is the second B-Hyve hose timer I've bought. Love...
    This is the second B-Hyve hose timer I've bought. Love these devices. They've made watering my yard so much easier, to the point where I hardly even have to think about it. Highly recommend.
    by Micks
    • Verified Purchase
    1 person found this helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    Great product, but the app is terrible. Lots of problems with setup of smart timer and setup of ...
    Great product, but the app is terrible. Lots of problems with setup of smart timer and setup of wifi bridge. Software has numerous flaws and lacks clear and accurate instructions. Once flaws are identified, it is possible to work around and get things working with some limitations. Hardware is 5 stars. Software 2 stars. Rounded up average to 3 stars. It does work with Alexa after lots of trial and error to overcome software issues and poor/inaccurate instructions.
    by Admincks
    • Verified Purchase
    • Recommended Product
    Overall the Orbit B-Hyve Smart Hose Faucet Irrigation Controller/Wi-Fi Hub, Whites has been a goo...
    Overall the Orbit B-Hyve Smart Hose Faucet Irrigation Controller/Wi-Fi Hub, Whites has been a good experience. It is nice to be able to control the timer from my phone, and set the schedule or pause it as needed. It was also very easy to set the watering schedule. My only complaint is that it was annoying to have to do a firmware update that took over an hour when I first connected it to my network. (Both the hub and the device itself took ages to update). I should be able to opt in/out of firmware updates, especially right at the start. Aside from the rocky start, I haven't had any issues with the device, and find it very reliable.
    by Jake
    • Verified Purchase
    • Recommended Product
    It seems to be working, but setup was a nightmare....
    It seems to be working, but setup was a nightmare. Either the wifi hub would disconnect, or the irrigation controller would first connect then couldn't be found etc. etc. So many issues like this. Don't waste your time on this
    by ad
    • Verified Purchase
    Works great at delaying watering due to rain! Easy to...
    Works great at delaying watering due to rain! Easy to set up.
    by AMY
    • Verified Purchase
    This thing works great! The app has been updated, and...
    This thing works great! The app has been updated, and seems to work well so far.
    by JEFFREY
    • Verified Purchase
    bluetooth and wifi issues
    I was excited to use this product but once set up the bluetooth connection would drop whether I was at home or not. The goal is to use this when I’m not home so this is useless if the connection drops. The idea was great but just like other reviews the connection or app is bad. I have a great wifi system and also have the top of the line iphone and it still wouldnt work. I bought the rainbird regular non wifi timer instead.
    by Rayk888
      Ridiculously hard to set up, double that if you have...
      Ridiculously hard to set up, double that if you have more than 1. The massive USB wifi sticks must be plugged in to manage them and they disconnect. The Wirecutter was correct again.
      by Beefy
      Response from OrbitIrrigationMay 20, 2021
      Hey Beefy, Our support team would be more than happy to help you with some of the issues you seem to be encountering with the setup and connection of your B-Hyve Hose/Faucet timer. You can reach us Monday-Friday from 7AM - 7PM MT. as well as Saturday-Sunday from 8AM - 5 PM MT. at (800) 488-6156. We look forward to hearing from you, have a great rest of your day! OrbitIrrigation
      • Verified Purchase
      The installation of the unit was easy. The Wi-Fi...
      The installation of the unit was easy. The Wi-Fi connection was as simple as any other and only took a few minutes for things to mate up. The programing was a bit tricky and could have been simpler but was not difficult. Once the system was programmed it operated without problem. I will try the moisture delay setting if it ever rains in this area.
      by Lweinc
      • Verified Purchase
      A bit tricky to set up-but after that- very easy...
      A bit tricky to set up-but after that- very easy to operate- would recommend
      by JHH
      • Verified Purchase
      It was easy to set up and the app is straightforward. I'm looking forward to digging into more of...
      It was easy to set up and the app is straightforward. I'm looking forward to digging into more of the other features when the time comes (e.g. Rain Delay, water usage).
      by SOD
      • Verified Purchase
      • Recommended Product
      Haven't been able to get it to work! I...
      Haven't been able to get it to work! I may be returning it. Will try again
      by MATTHEW
      Response from OrbitIrrigationMay 19, 2021
      Hey there, We would be more than happy to help you work through some issues you are having and get your Hose/Faucet timer working correctly. We can be reached Monday- Friday from 7AM - 7PM MT. as well as Saturday-Sunday from 8AM - 5PM MT. by phone at (800) 488-6156. We look forward to hearing from you! OrbitIrrigation
      • Verified Purchase
      1 person found this helpful
      Reason why I purchased this was the app, is very...
      Reason why I purchased this was the app, is very convenient to use specially down here in Florida, you never know when is going to rain, rain delay function wherever you are!
      by Spyro 64
      • Verified Purchase
      They were very helpful when I called to get it...
      They were very helpful when I called to get it set up!
      by HomeDepotCustomer
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by ABEL
      • Verified Purchase
      Product failed to pair with wifi after numerous repeated attempts,...
      Product failed to pair with wifi after numerous repeated attempts, including advice from Orbit’s technical staff. Orbit needs to improve its firmware.
      by HomeDepotCustomer
      • Verified Purchase
      1 person found this helpful
      Showing 1-30 of 125 reviews