#1 Home Improvement Retailer

Customer Reviews for undefined

Customer Reviews

Filter by:
Showing 1-14 of 14 reviews
I love this fence
We modified the fence from its original look, however. We cut off the tops of the rails, then screwed/nailed a capping board along the top. It's in my front yard, in a strip or orange/pink landscaping rocks. We stained the entire fence black. Put metal caps on the end posts, and caps with lights on the two furthest ends that are alongside driveways (so neither my neighbor nor I hit the fence when pulling in or out). It's absolutely beautiful and gets lots of compliments. It has been installed for a full year now with no issues.
by
Response from UFPI RepresentativeOct 21, 2022
Dear Glenda, Outdoor Essentials appreciates you taking the time to let us know about your experience! If there’s anything else we can help you with, please e-mail our customer service department at ufpretailcs@ufpi.com.
    It was everything I expected....
    It was everything I expected.
    by
    • Verified Purchase
    Poorly constructed. The holes in one of the rails were...
    Poorly constructed. The holes in one of the rails were not drilled properly and the pickets could not be inserted. Had to re-drill every hole in order to assemble. Overall quality of material was fair to poor.
    by
    • Verified Purchase
    There was a significant delay in getting this product. The arrival date changed after I ordered ...
    There was a significant delay in getting this product. The arrival date changed after I ordered so this upset plans for building this fence. I just received the shipment which is 15- 6 foot boxes which are supposed to contain 2x4s, pickets, and all screws and hardware to make and install a 6 foot section of fence. Some boxes seemed like they have been opened and resealed. I opened three of these and found they are missing screws and hardware. Two of the boxes had 2x4s that are stained with black substance. It looks like they can be sanded but it is disappointing. Not sure what to expect from other packages. I will update this review when finished with project (if I continue.)
    by
    Response from UFPI RepresentativeDec 9, 2020
    We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
      Great fence. Looks amazing. Making you’re own gate is the...
      Great fence. Looks amazing. Making you’re own gate is the hardest part but it can be done. I had to make 2 gates. With some basic carpentry skills you’ll have no troubles. Just don’t mess it up because you’ll have to buy a whole other kit and they aren’t cheap. So take your time. Also, if your ground is un-level you might run into issues with the slats lining up. I think this fence was made to run straight and flat, but if the grade change is consistent or minor you should be fine. Used 501 natural cedar tone stain. Looks very professional. Would highly recommend this fence. Hardware that come with it is cheap however. They could at least provide you with quality screws. And the hangers are plastic. All in all very pleased.
      by
      • Verified Purchase
      2 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Easy to assemble. I did add drainage holes at the...
      Easy to assemble. I did add drainage holes at the bottom of each vertical panel notch.
      by
      • Verified Purchase
      1 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      I was wavering between 2 and 3 stars. I will say the fence looks nice. But it has a severe design...
      I was wavering between 2 and 3 stars. I will say the fence looks nice. But it has a severe design flaw. Where the vertical slats fit into the horizontal pieces, there are gaps with no holes drilled to allow rainwater to drain. That means water will sit in the holes formed by the slots where the vertical slat fits in. That means that the bottom horizontal piece will rot much faster. All that has to be done is for the manufacturer to drill holes all the way through on the bottom horizontal piece so rain will drain. Secondly, the screws provided are not standard flat or Phillips' head screw tops, requiring a new drill bit for your drill. Thirdly, some of the wood slats were very poor wood with gouges, rough surfaces etc. No quality control there. These boards should have been rejected entirely. So two poor design issues (screw heads and no drain holes) and a quality issue.
      by
      Response from UFPI RepresentativeJan 16, 2020
      We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
      • Verified Purchase
      13 found this review helpful
      no problems at all from ordering to shipment to assembling the fence.
      no problems at all from ordering to shipment to assembling the fence.
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Easy Assembly Great Workmanship
      Easy Assembly Great Workmanship
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Easy to assemble,somewhat rustic in appearance.Doesn't look like a plastic pile of junk like plas...
      Easy to assemble,somewhat rustic in appearance.Doesn't look like a plastic pile of junk like plastic/vinyl does.Seems to be weathering just fine in the salt air
      by
      Response from THD Customer ServiceMar 14, 2018
      Dear Valued Home Depot customer, We’re sorry to hear your expectations were not met. A representative will be in contact with you via email to discuss your issue. Thank you.
        • Recommended
        4 found this review helpful
        CEDAR BAD!
        Cedar does rot and decay, even if it has been primed and painted. Maybe a stain would have worked better. Stick with pressure treated and keep it stained.
        by
        Response from THD-CSOct 19, 2016
        Dear Valued Home Depot Customer,"Cedar is one of nature’s finest building materials. It naturally stands up to the elements, insects, decay, warping and splitting. With simple care and maintenance, your cedar fence will provide decades of performance and long-lasting value. Without maintenance, over time cedar will weather to a gray color. We recommend applying a protective finish to your fence after installation to prolong the life of your fence.
        • DIY
        5 found this review helpful
        Premade slop
        Sloppy careless construction, flimsy and not cut at true dimensions
        by
          17 found this review helpful
          Showing 1-14 of 14 reviews