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Customer Reviews for PureDrop 5 Stage Reverse Osmosis Water Filtration System with Extra Pre-Filters, Reduces PFAS, Fluoride, Chloramine, Lead

Internet #301928430

Model #RTW5

Store SKU #1002485596

Customer Reviews

  • 4.5
    out of 203 reviews
  • 88% recommend this product
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Showing 1-30 of 203 reviews
Easy to hook up with very detailed instructions. Works great,...
Easy to hook up with very detailed instructions. Works great, and the water tastes great
by
  • Verified Purchase
Reverse osmosis system
Simple installation. Works great. Awesome replacement unit, cost effective, a set of replacement filters included
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  • Verified Purchase
  • Recommended
by
  • Verified Purchase
Works very well. Easy to install and it actually came...
Works very well. Easy to install and it actually came with a supply valve that was useable.
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  • Verified Purchase
Easy to install, great product.
Easy to install, great product.
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  • Verified Purchase
  • Recommended
Leaks
The price was good but it leaks horribly. I can't use it because of that.
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  • Verified Purchase
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  • Verified Purchase
It reduces the TDS from 400 to 25. Very effective....
It reduces the TDS from 400 to 25. Very effective.
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  • Verified Purchase
Easy to install. Great and tasteless water. Highly recommended....
Easy to install. Great and tasteless water. Highly recommended.
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
This system was easy to install and the water tastes...
This system was easy to install and the water tastes great. We were buying bottled and one gallon jug water weekly at spending about 400.00 a year. The Prue Drop system will pay off in 4 months.
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  • Verified Purchase
It is a good product....
It is a good product.
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Easy to install, provides very good quality water, I stopped...
Easy to install, provides very good quality water, I stopped buying bottled one.
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
It accomplished what I needed it do.it was a good...
It accomplished what I needed it do.it was a good price you say big bang for the buck
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  • Verified Purchase
works great. read all instructions before starting. get all parts...
works great. read all instructions before starting. get all parts together, and reread instructions. takes less than an hour for install. measure space.
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  • Verified Purchase
RO Water Filter
Works nice for me. Fits under sink. Provides enough water. Electric water kettle was getting a lot of calcium buildup - it is better. Should mean our coffee makers should have less build up as well.
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  • Verified Purchase
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  • Verified Purchase
My first review was somehow not published on the website so I am re-writing the review. The filt...
My first review was somehow not published on the website so I am re-writing the review. The filtered water is 15 ppm and my incoming tap water is 220 ppm. The filtration system works great after I have assembled it and its arrival was 3 days after the day it’s ordered. However, there were missing parts and defects part causing the system to leak and once I’ve received the replacement/missing parts, the system is running flawlessly. Though, the technical support I received from the customer service, Nick, was superb. After I’ve contact puredrop regards to this problem, Nick order the replacement after I’ve submit proof of purchase. He also suggests to use a permeate pump to reduce waste water when I asked him about the waste water ratio is high. Our family is drinking/cooking from the filter from this system and only time will tell regards to the quality of this system.
by
    • Recommended
    Nice compact RO unit... very helpful technical support!
    I called Nick at puredrop to ask technical questions such as direction of filter cartridges, preferred location of drain connection and o ring questions. He was quite helpful at putting me at ease for the DIY installation. recommend anyone who buys this system to call purdrop with questions for do it yourself installers. If you have space issues, this is the perfect system to buy! Price is reasonable also.
    by
      • Recommended
      by
      • Verified Purchase
      100% Functional -
      Excellent filter - easy to assemble - No leakage at all . Satisfied with my purchase
      by
      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      The PureDrop 5 Stage Reverse Osmosis Water Filtration System with...
      The PureDrop 5 Stage Reverse Osmosis Water Filtration System with Pre-Filter Kit, started to breakdown after a few days of work. There is a very loud noise that sounds like an engine revving up for a race. I called the manufacturer of the RO system and they send me a couple of pressure regulators supposed to fix the problem. I installed the regulators as instructed. The problem is still there. I called the tech support of the manufacturer but all they can tell me is that the regulators are supposed to fix the problem and left me with unresolved problem. I want to return this unit and have my money refunded asap. I need a good reliable system
      by
      Response from iSpring Water SystemsDec 14, 2020
      Hi HomeDepotCustomer,

      Thank you for your review as it helps us to understand when issues arise and also the review helps us to provide the best customer service possible. We are sorry to hear you are experiencing issues with the system. Please contact our customer service dept. at 678-261-7611 or support@123filter.com so we can address the issue for you and provide a resolution to the issue.

      Thank you,

      iSpring Water Systems LLC iSpringWaterSystems
      • Verified Purchase
      5 stage system really gets the job done....
      5 stage system really gets the job done.
      by
      • Verified Purchase
      Tank is small
      The water tank is very small. It is just sufficient for 2-3 ppl in household
      by
      Response from iSpring Water SystemsOct 19, 2020
      Hi,

      The tank holds about 2.5 gallons of water and will recharge automatically as water is used from the system. Normally this is sufficient for a family of 4 to 5. If the volume of water is the issue, we also have larger size tanks available. Please contact 678-261-7611 or support@123filter.com if you have any questions.

      Thank you,

      iSpring Water Systems LLC iSpringWaterSystems
      • Verified Purchase
      by
      • Verified Purchase
      A project to install but works well
      It's well made (in USA) and the instructions were ok. It took several days for me to install because several valves were missing. Customer service is good, the missing parts were shipped quickly. It removes about 95 % of impurities, water taste is much improved!
      by
        • Recommended
        Showing 1-30 of 203 reviews

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        House Hold Size

        5-7 people

        5-7 people

        5-7 people

        5-7 people

        Number of Stages

        5 Stage

        6 Stage

        6 Stage

        5 Stage

        Filtration Method

        CTO, Carbon Block, Coconut Shell Carbon, GAC, Sand

        Activated Carbon, CTO, Carbon Block, GAC, Remineralizer, Sediment

        Activated Carbon, CTO, Carbon Block, Coconut Shell Carbon, Deionization, GAC, Sediment

        Activated Carbon, CTO, Carbon Block, Coconut Shell Carbon, GAC, KDF, Polypropylene, Sediment

        Reduces

        Chlorine, Copper, Fluoride, Iron, Lead

        Chlorine, Copper, Fluoride, Iron, Lead

        Chlorine, Copper, Fluoride, Iron, Lead

        Chlorine, Copper, Fluoride, Iron, Lead

        Features

        No additional features

        No additional features

        Automatic shutoff

        Automatic shutoff