Hello, Witness - We are sorry that you received inaccurate information regarding the usage and storage of the snow blower! The snow blower can be used in subzero temperatures and stored in cold garages. However, when storing your batteries, please do not store them in temperatures less than 50 degrees or more than 100 degrees. For more information about storing your batteries, please refer to the battery's manual. And we would be grateful for a chance to discuss your experience further to see if we can provide you with a good solution! If you would, please reach out to us at Reviews@RYOBItools.com.