#1 Home Improvement Retailer

Customer Reviews for undefined

Customer Reviews

Filter by:
Showing 1-30 of 726 reviews
This product is not good because it kept on breaking and the blade wouldn’t stay. I was very disa...
This product is not good because it kept on breaking and the blade wouldn’t stay. I was very disappointed
by
Response from RYOBIOutdoorsJun 6, 2020
Hello, Luisb25252 - We are sorry to hear about your unsatisfactory experience with the reconditioned chainsaw! Will you please email us at reviews@ryobitools.com? It would be great to speak with you and discuss your experience further! RYOBIOutdoorTools
  • Verified Purchase
1 found this review helpful
I have got a partial saw with no engine. A couple of parts from a used chainsaw. No box provided...
I have got a partial saw with no engine. A couple of parts from a used chainsaw. No box provided although it was clearly listed as included. See the picture to see how I have received it! Is this what you call "Reconditioned" ? Thank you,
by
Response from RYOBIOutdoorsMay 18, 2020
Hello, ST - We're sorry that your Reconditioned 16 in. 37cc Chainsaw arrived missing parts! If you would, will you give our product support team a call at 1.800.860.4050? Please let them know what you're missing so they can provide you with a good solution for moving forward. Lastly, this reconditioned chainsaw does not come with a carrying case. We hope this helps! And thank you for the review! --reviews@ryobitools.com RYOBIOutdoorTools
    3 found this review helpful
    Good basic chainsaw that runs smooth.
    Good basic chainsaw that runs smooth.
    by
    • Verified Purchase
    • Recommended
    wow
    thanks for fast delivery and nice items all looks like new
    by
      • Recommended
      PACKAGED W/ONLY 1 inadequate piece of crumpled packing paper &unwrapped a Homelite Brand saw bl...
      PACKAGED W/ONLY 1 inadequate piece of crumpled packing paper &unwrapped a Homelite Brand saw blade?(unlike picture? w/chain laid off of(&Knicked up the body&handle of chainsaw(go figure?f& not at all what i expected..aside that it will get returned w/my searching for a better tool.. Having No problems w Ryobi items delivered before .however were NIP bttrys,chrgers ,rotary cutter etc.,or recondtioned. cordless drill set & cordlss. recip.sawsall..w/o any issues like this had? Im sorry to say! 3 days after delivery&back in box w/o any use or desire in using ..only project postponed! no sweat!(literally)lol!
      by
        3 found this review helpful
        Saw was easy to assemble. Easy to start every time. Easy to climb with or handle to trim branches...
        Saw was easy to assemble. Easy to start every time. Easy to climb with or handle to trim branches. Easy falls trees that fit to the bar. Really satisfied with this saw.
        by
        • Verified Purchase
        • Recommended
        2 found this review helpful
        No problems assembling the bar and chain. Received a day earlier than promised and really couldn...
        No problems assembling the bar and chain. Received a day earlier than promised and really couldn't tell it was reconditioned. Runs great plenty of rpm's chain was brand new in sealed bag so it cut excellent.
        by
        • Verified Purchase
        • Recommended
        2 found this review helpful
        The saw itself is pretty good and it had no issues running, but on the website in the q&a section...
        The saw itself is pretty good and it had no issues running, but on the website in the q&a section it says that it comes with a case, blade cover, 2 cycle oil, and bar and chain oil per ryobi official comment and it did not come with any of that. It was also said to have a sharpened chain per ryobi, this as well was not true. So yes it works, but if false advertising and breach of promise/trust gets you upset like it does to me then you should probably skip this one. If claims were true this would be a 5 star buy.
        by
        Response from RYOBIOutdoorsJul 2, 2018
        Hello, DisappointedTreeCutter- We are so sorry to read about your disappointing experience. Thank you for bringing this to our attention! We have confirmed that the order should have come with the saw, blade, chain, scrench and manual. We're so sorry for the confusion. We will adjust the previous info! RYOBIOutdoorTools
        • Verified Purchase
        • Recommended
        16 found this review helpful
        Chainsaw was in great reconditioned condition. Came with a new owners manual and all the tools yo...
        Chainsaw was in great reconditioned condition. Came with a new owners manual and all the tools you need. My only complaint is it does not come with a case.
        by
        • Verified Purchase
        • Recommended
        6 found this review helpful
        Many mixed reviews but it has a warranty so I'll give it a try. I seen some came without a bar o...
        Many mixed reviews but it has a warranty so I'll give it a try. I seen some came without a bar or a chain. I opened the box right at the counter and checked. I got a bar and a new chain in a Ryobi parts package. Mine was clean like new so off with it I went. I had a pretty good job ahead of me cutting up a large oak tree that had split and was already dying. Maybe it's just my climate but I didn't need nearly the priming and choking as the instructions suggest. Once I caught on to this it started with 2 or 3 pulls every time. About half a day for 8 days and it didn't let me down. The vibration isolation is a very nice feature. I did get a manual with mine and followed all the safe cutting suggestions. I don't run a chain saw for a living so I was careful. As for power it is only a 37cc (about 2.5 cu. in.) and it cut oak. Just for information I bought premixed fuel with no ethanol. Expensive yes but it ran great on that stuff and I just wanted to get that job done. I would say buy one as it does have a warranty and inspect it at pick up before you leave. Easily met my expectations.
        by
          • Recommended
          15 found this review helpful
          Great little saw!
          I was hesitant about purchasing a reconditioned but figured I'd give one a try so as to be able to judge in the future. I've used it to cut several branches of an Elm tree in the yard and it works great. It started very easily, per directions, and was even easier to start while warm. There were no deviations from the choke, prime and pull directions. I've more trimming on the same tree to do and will add to this review if possible in the future!!!
          by
          • DIY
          • Verified Purchase
          • Recommended
          5 found this review helpful
          by
          • Verified Purchase
          California ruins everything
          Out of the box it's a bit doggy but as my title says California ruins everything. They have companies choke the life out of their products so they can pass some emissions law in a state the saw most likely won't be being used. Once out of box a tweak to the carb is a great help. I give it high rating because disappointed woodcutter was whining a little and nobody likes a whiner.
          by
            • Recommended
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            Response from RYOBISep 12, 2022
            Hello, Tai Phung - We are sorry to see your 1-star review on the reconditioned chainsaw! If you would, will you please email us at Reviews@RYOBItools.com? It would be great to learn about your experience and see if we can make it better! RYOBIOutdoorTools
            • Verified Purchase
            Doesn’t crank and when it was delivered the box was...
            Doesn’t crank and when it was delivered the box was open
            by
            Response from RYOBISep 12, 2022
            Hello, Homedepotcustomer - We're sorry to read that your reconditioned chainsaw will not crank! Would you please send us an email at Reviews@RYOBItools.com? We want to hear more about this so we can provide you with a good solution. RYOBIOutdoorTools
            • Verified Purchase
            by
            • Verified Purchase
            by
            • Verified Purchase
            No chain can buy new one cheaper...
            No chain can buy new one cheaper
            by
            Response from RYOBIJul 12, 2022
            Hello, Homedepotcustomer - We're sorry to hear that your reconditioned chainsaw was missing its chain! But we're glad that you were able to buy a new chainsaw and fully expect that you will be pleased with its performance. If you need any assistance with your chainsaw or any other RYOBI tools, please email us at Reviews@RYOBItools.com. And thank you for the review! RYOBIOutdoorTools
            • Verified Purchase
            Works great lots of power....
            Works great lots of power.
            by
            • Verified Purchase
            Good brand. Good saw for the money. Have...
            Good brand. Good saw for the money. Have a Husqvarna and this one is just as good if not better.
            by
            • Verified Purchase
            The chain saw was clean and was in good working...
            The chain saw was clean and was in good working condition. The instructions for use are on the saw. However, there was no cover for the blade and the saw did not come with a case.
            by
            • Verified Purchase
            Works like it's brand new can't tell it was ever...
            Works like it's brand new can't tell it was ever used. I love my chainsaw
            by
            • Verified Purchase
            It's hard starting after I use it for a while....
            It's hard starting after I use it for a while. Have to use starting fluid to get it to start. Also, disappointed it didn't come with a case.
            by
            • Verified Purchase
            by
            • Verified Purchase
            nice little saw
            Starts good, light weight, good RPM's. Can't believe it didn't include a $3 chain guard.
            by
            • Verified Purchase
            by
            • Verified Purchase
            Didn’t work. Couldn’t start it....
            Didn’t work. Couldn’t start it.
            by
            Response from RYOBIMay 24, 2022
            Hello, Brandon - We're very sorry that this reconditioned chainsaw would not start for you! If you would, will you please email us at Reviews@RYOBItools.com? We want to hear more about this, so we can provide you with a good solution. RYOBIOutdoorTools
            • Verified Purchase
            Saw cuts great, but the chain that was included was...
            Saw cuts great, but the chain that was included was sharp as a butter knife
            by
            • Verified Purchase
            I am very pleased with the product. I’ve used it...
            I am very pleased with the product. I’ve used it four or five times and it runs great!!!!
            by
            • Verified Purchase
            Showing 1-30 of 726 reviews