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Customer Reviews for SIMPSON Universal 20 in. Surface Cleaner for Hot/Cold Water Pressure Washers Rated Between 3450 PSI and 4500 PSI

Internet #307817164

Model #80182

Store SKU #1003926362

  • Features a pressure rating of 4500 psi
  • Lightweight ergonomic handle ensures smooth grip
  • Comes with rigid bristles to contain the water

Customer Reviews

  • 4
    out of 110 reviews
  • 66% recommend this product
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Showing 1-30 of 110 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Did not have bolts and nuts to assemble the handle to the cleaner. Also missing connector to the...
Did not have bolts and nuts to assemble the handle to the cleaner. Also missing connector to the hose. Contacted Simpson and they shipped the items. After the unit was assembled it cleans very well. Would give 5 stars but missing hardware dropped it to 4.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I purchased this product a few months ago. It arrived with no instructions or parts to assemble. ...
I purchased this product a few months ago. It arrived with no instructions or parts to assemble. HD customer service was very helpful and got the company to send me what I needed. It worked great for the two times I used it. On the third time the arm would not spin. I called Simpson and was told there are no parts available for this unit. The agent said if it was the smaller one he could send me another but because it is the larger one he did not have any information on what to do. He seemed aware of the issues, he said he would call corporate and get back to me. I called again today and the person I spoke with suggested I contact HD, which I did and they are taking care of it for me. I have a Simpson pressure washer I purchased form HD and is works great, too bad Simpson dropped the ball with the rotary cleaner, do not buy!
by
Response from SIMPSON TeamMar 23, 2020
Hi Steve, We sincerely apologize for the issue you have experienced with our pressure washer. We would welcome the opportunity to understand the root cause of the issue. Can you please contact me at productsupport@simpsoncleaning.com so we can help resolve the issue? - SIMPSON Team simpson
    2 found this review helpful
    No! Don’t buy it!!
    This surface cleaner does everything but work good. There is no grease fitting in bearing for spray arm. Definite giveaway of non commercial use tool even knock off brands have these! In fact sometimes when I get to a customers house we have to manually spin the spray arm underneath or it’ll just spray water without spinning. Shouldn’t have to work on brand new equipment. Just to get it to operate. Sucks. The other problem is that you must pay attention to handle set up. They are long way too long, and are starlight not even bent like on other models. You will see what I mean instantly I’m trying to maneuver. It fatigues all workers that use it. Very awkward and uncomfortable. Lastly you better figure out a way to add weights as once it actually works it will not hover evenly one side is always higher resulting in bad cleaning results and striping. You must use your own arm strength to force it into the ground in order for it to work. Very irritating and tiring. Really wish I could return this concoction it really sucks sucks sucks honestly. If your reading this ad I’ll happily sell you mine to get it off my trailer I will never own Simpson again
    by
    Response from SIMPSON TeamJan 6, 2020
    Hello Jeff,

    First and foremost thank you for purchasing one of our Simpson products. We truly appreciate your business. Thank you for taking the time out of your busy day to get in touch with us. We want each client to receive products and services that exceed all expectations. Please contact our customer support team at 877.362.4271 and they'll be able to assist with you with this matter. - SIMPSON Team simpson
      2 found this review helpful
      Easy to assemble needs to have quick attach for hose...
      Easy to assemble needs to have quick attach for hose to deck so you can disassemble easily
      by
      • Verified Purchase
      LIGHT WEIGHT, EASY TO USE, EXCELLENT.
      LIGHT WEIGHT, EASY TO USE, EXCELLENT.
      by
      • Verified Purchase
      • Recommended
      Works great but due to the tremulous pressure hard to...
      Works great but due to the tremulous pressure hard to keep backend of disc down that’s why 4 vs 5. I’m going to tape some weight to back
      by
      • Verified Purchase
      Works!
      Not a bad surface washer. Wheels/Casters would be great but might add unnecessary weight to it.
      by
        • Recommended
        1 found this review helpful
        This surface cleaner is well made & makes my pressure...
        This surface cleaner is well made & makes my pressure washer much more productive for long driveways & sidewalks. I used for several hours with no problems. It was easy to assemble thanks to the easy instructions that were included. I would definitely buy any Simpson products again!
        by
        • Verified Purchase
        1 found this review helpful
        Works good, with my pressure washer 4200psi it’s hard...
        Works good, with my pressure washer 4200psi it’s hard to keep this disc on the ground
        by
        • Verified Purchase
        i got one finally delivered start to work with it same day , no grease point for the bearing ! n...
        i got one finally delivered start to work with it same day , no grease point for the bearing ! not complete connection to the surface , when you push it in front off the back side slightly lift up so only way drug it , very bad quality !!!
        by
        Response from SIMPSON TeamJun 23, 2020
        Hi Jay, please contact our Customer Support Team at 877-362-4271. We would welcome the opportunity to understand the root cause of the issue and what can be done to help resolve your experience. -SIMPSON Team simpson
          1 found this review helpful
          It does a great job on cleaning concrete and easy...
          It does a great job on cleaning concrete and easy to move around and control
          by
          • Verified Purchase
          Work's perfect with the Simpson Aluminum Series 3400 PSI pump....
          Work's perfect with the Simpson Aluminum Series 3400 PSI pump. Recommend the 3/8 hose
          by
          • Verified Purchase
          This surface cleaner does a wonderful. It cuts my job...
          This surface cleaner does a wonderful. It cuts my job in half on concrete cleaning.
          by
          • Verified Purchase
          Did not work well with the Simpson pressure washer I...
          Did not work well with the Simpson pressure washer I purchased.
          by
          • Verified Purchase
          1 found this review helpful
          Not good...
          Not good
          by
          • Verified Purchase
          Very easy to operate
          Very easy to operate
          by
          • Verified Purchase
          • Recommended
          3 found this review helpful
          4 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          1 found this review helpful
          I love it! ...
          I love it!
          by
          • Verified Purchase
          1 found this review helpful
          Great craftsmanship and perfect cleaning
          Easy to handle, BUILT solid and HIGHLY recommended! Cut cleaning time over half from traditional turbo nozzles etc
          by
            • Recommended
            Showing 1-30 of 110 reviews

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