Customer Reviews for Shaw Fraser Saddle Birch 3/8 In. T X 5 in. W Tongue and Groove Scraped Engineered Hardwood Flooring (29.53 sq.ft./case)
- Birch engineered hardwood floor with varying length planks
- Float, glue, nail or staple staggered install
- Prefinished low gloss scraped wood grain texture
Customer Reviews
Dec 28, 2023
Very nice wood but weak
The wood is very nice once it’s put down it looks amazing but it did chip easy when using a nailer gun it’s real fragile we will see how well it is in a few years
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Response from ManufacturerJan 3, 2024
DIYDAD - Thank you for sharing your experience with Saddle Birch Engineered Hardwood Flooring. We are thrilled to hear that you are happy with the final look after installation. Thank you for choosing Shaw as your flooring provider for your home. We value your support and hope recommend us to your family and friends! —Shaw Team
Nov 8, 2023
In the photo you can't see that the wood has lovely light-colored waves. Very pretty.
Needs a colored pen or something between some planks.
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Response from ManufacturerNov 10, 2023
Hey there, HappyFloor! We appreciate the feedback about Saddle Birch engineered hardwood flooring. Feel free to contact our Consumer Concierge team at 844-742-7429 or email askshaw@shawinc.com with any questions about your new floors. We are available Mon-Fri, 8am-6pm Eastern. —Shaw Team
Mar 2, 2023
Perfect Match!
We needed to match existing hardwood that was placed in the house over 10 years ago. We got a perfect match!
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Response from ManufacturerMar 3, 2023
Oh, Ardy, that is fantastic news! It thrills us to know Fraser-engineered Birch hardwood flooring in color Coco was a perfect match for your existing floors from 10 years ago. Thank you for taking the time to share this with us. We love to see images of our products installed in consumer homes. If you can, please share them with us on social media by using #shawfloors and #homedepot. Thanks for being a supporter of Shaw Floors! ~shaw team
Nov 10, 2022
Homeowner satisfied
Thank you for the flooring I had been looking for this particular flooring for 4 years.
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Response from ShawIndustriesIncNov 11, 2022
Susan, We appreciate you choosing Shaw Fraser Birch hardwood flooring. It thrills us to know that after four years of searching, you've found the perfect flooring! We hope the floor will continue to impress you for several years to follow and that you keep Shaw Floors in mind for other flooring renovations. We would like to encourage you to share this review online and tag us using #homedepot and #shawfloors. ~kj
Sep 28, 2022
Flooring ordered was not had scrapped.
Thought I had found enough of the Fraser Coco Handscrapped to match the floors in the rest of my home. The product received was not handscrapped and did not have beveled edges. Very disappointed. Quess I am back to carpet.
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Response from ShawIndustriesIncOct 3, 2022
Hi there, Gloria. We are saddened to hear about your experience with the purchase of Fraser Engineered Hardwood. If you feel that you received the wrong product, please reach out to your local Home Depot so they can assist with correcting the issue. ~kj
Apr 28, 2022
Ordered this as ab exact match to builder installed floors...
Ordered this as ab exact match to builder installed floors in my home to continue my wood floors into my bedroom. Beautiful floors however be carefully with heavy or hard item dropped or dragged across floor. They dent and scratch easily.
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Response from ShawIndustriesIncMay 2, 2022
Hello RiVit13, Thank you for sharing your experience with Fraser Engineered Birch Hardwood flooring. If you ever have questions or need cleaning tips for your new floors, do not hesitate to contact our Consumer Concierge team directly at 844-742-7429 or email askshaw@shawinc.com. We are available Monday through Friday, 8am-6pm, Eastern. Thanks for being a supporter of Shaw Floors! ~kj
Jan 25, 2022
Awesome!!
Beautiful color, easy to install once you get the hang of it. I love it and want more.
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Response from ShawIndustriesIncJan 26, 2022
Hello Tony, Thank you for rating our Shaw Fraser engineered birch hardwood flooring. We are pleased to know how easy this product was to install once you got the hang of it! We would love to encourage you to share this review and photos of your installation on social media and tag us using #shawflooring. We hope you enjoy your flooring for years to come and think of Shaw Floors for your future home projects. ~kj
Jun 9, 2021
Looks great and the delivery was fast…...
Looks great and the delivery was fast…
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Response from ShawIndustriesIncJun 10, 2021
Thank you for your rating of our Fraser - Saddle engineered hardwood flooring. We are pleased to know that the delivery was fast and that you love the look of your new floors! If you can please share photos of your installation on social media and tag us using #shawflooring and #homedepot.
Apr 1, 2021
quality product installation went well and had very nice matching trim pieces
quality product installation went well and had very nice matching trim pieces
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Response from ShawIndustriesIncApr 9, 2021
Hi Kev, Thank you for this five-star rating of Shaw Fraser engineered hardwood flooring. We would like to encourage you to share this rating on social media by tagging us using #shawfloors and #homedepot. Thank you for choosing Shaw Floors! ~kj
Dec 8, 2020
Not worth the money and time
We bought this because we loved the color and we could install it as a floating floor according to the description. When we installed it, we followed the instructions regarding acclimation, placement, spacing, etc. However, within 24 hours the planks started shifting leaving huge gaps between the boards. We have come to realize that the tongue and groove connection was almost non-existent allowing the planks to easily separated with foot traffic. Now I need to redo the entire floor and use glue to prevent the shifting and movement of planks. It was a waste of money and time. We returned the other two pallets of flooring and bought bamboo flooring instead. This is not what I expected from Shaw.
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Response from ShawIndustriesIncDec 8, 2020
Hello CLPU, Thank you for your feedback about Shaw Fraser Engineered Hardwood. We are upset to find out that within 24 hours of installing your flooring, the planks started shifting and leaving huge gaps between the boards. That is not typical of this product, and we would like to discuss this further. At your convenience, please contact our Consumer Concierge team at 844-742-7429 or email askshaw@shawinc.com. We are available Monday through Friday, 8 AM until 6 PM Eastern Standard Time. In the future, if you have any questions or concerns, please feel free to reach out anytime and let us help you to the best of our ability. ~kj
Oct 31, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from ShawIndustriesIncNov 2, 2020
Thank you for the five-star review of Shaw Fraser flooring! We hope you enjoy your flooring for years to come and will continue to choose Shaw Floors for your future flooring projects. ~kj
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Price:
$138.36
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Installation Location | |||
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Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor | Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor | Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor | Above Grade/Concrete Subfloor, Above Grade/Wood Subfloor, Below Grade/Concrete Subfloor, Below Grade/Wood Subfloor |
Finish Type | |||
Prefinished | Prefinished | Prefinished | Prefinished |
Plank Width | |||
Narrow plank (5 in or less) | Narrow plank (5 in or less) | Narrow plank (5 in or less) | Wide plank (7+ in) |
Veneer Wear Layer Thickness (mm) | |||
1.2 | 1.2 | 1.2 | 1.2 |
Installation Method | |||
Adhesive, Floating, Nail Down | Adhesive, Nail Down | Adhesive, Floating, Nail Down | Adhesive, Nail Down |
