There is a lot to go through here so, please bear with me… First off, as many others have mentio...There is a lot to go through here so, please bear with me…
First off, as many others have mentioned, I did not receive the spray wand with mine either. I called customer support and was informed that they would ship me a wand, but they are currently back ordered. And would be about 2-weks. After a month, I went to my local Home Depot and purchased a wand because I wanted to pressure wash the driveway.
The next problem is that this is labelled as a 3000psi but the website says 3400psi. The machine looks EXACTLY the same as the pictures on the website. So, I’m not sure if this is a label issue or the website is inaccurate.
As far as the operation of the pressure washer, it starts easily and I ran it hard for almost 2 hours. The gas tank is large and holds enough for this amount of runtime. The pump kept up no problem and I was able to get a lot of pressure washing done. I used all the tips which include soap, 45, 15 and 0 degree. For my driveway, I think I will need a disk as the tips work great to get the grime off but they only cover a small area. I did notice a drawback in the trigger design. The hose connection is very close to the trigger guard and I had a hard time getting the hose on and off. The machine is easy to wheel around, easy to start, works well.
In my opinion, if the wand had been included and the labeling was accurate, they would have a very good product. However, due to the current shortcomings, I cannot recommend this product. Hopefully they get it fixed.
by Roadrunner
Hi Roadrunner, We sincerely apologize for the issue you have experienced with the decal error. We would welcome the opportunity to look into your experience. Can you please contact me at productsupport@simpsoncleaning.com so we can help resolve the issue? - SIMPSON Team