#1 Home Improvement Retailer

Customer Reviews for Snow Joe Melt 50 lb. Premium Environmentally Friendly Blend Ice Melter with CMA

Internet #205668862

Model #MELT50EB

Store SKU #1001104327

  • Time-relaxed formula lasts longer for added protection
  • MELT EB is environment conscious
  • Anti-corrosion agent that makes it safer for concrete, and metals

Customer Reviews

  • 4.5
    out of 1,027 reviews
  • 90% recommend this product
Filter by:
Showing 1-30 of 1,027 reviews
Horrible White residue
This product is rock salt this is false advertising and I found that this product left the worst white film I have ever seen
by
    Unlikely to receive Product if ordered
    The product is poorly packaged and would be unlikely to be delivered. Never made it to me. It took three calls to customer service to get a refund.
    by
    Response from Snow Joe + Sun JoeDec 18, 2023
    Dear Home Depot Customer,
    I'm so sorry to hear that your Snow Joe MELT10EB-J order never arrived and that you had difficulty getting a refund. I understand how frustrating that must have been. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%. Thank you for your feedback. It helps us identify areas where we can improve and ensure a better experience for all our customers.

    Customer Service Team
    Snow Joe + Sun Joe SnowJoeSunJoe
      2 found this review helpful
      DO NOT BUY THIS!! It'll ruin your cement/concrete.
      Don't buy this product, it'll eat through your cement/concrete. See attached images..
      by
      Response from Snow Joe + Sun JoeApr 4, 2023
      Dear Home Depot Customer,
      So sorry to hear that you're having an issue with our product. We take each matter very
      seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind
      each product we manufacture. Our toll-free number is 866-766-9563 (Monday through
      Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do
      our best to make sure you are satisfied 100%.
      Thanks
      Customer Service Team
      Snow Joe + Sun Joe SnowJoeSunJoe
        2 found this review helpful
        DO NOT BUY!! Will ruin your driveway.
        Do not buy this, it’ll ruin your driveway/concrete.. see attached images. My driveway is completely ruined with patches everywhere.
        by
        Response from Snow Joe + Sun JoeApr 4, 2023
        Dear Home Depot Customer,
        So sorry to hear that you're having an issue with our product. We take each matter very
        seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind
        each product we manufacture. Our toll-free number is 866-766-9563 (Monday through
        Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do
        our best to make sure you are satisfied 100%.
        Thanks
        Customer Service Team
        Snow Joe + Sun Joe SnowJoeSunJoe
          1 found this review helpful
          Easy-to-use, effective, and green de-icer.
          Snow Joe melts ice even to a temperature of -10 degrees. I tried it, and it did melt ice completely at 15 degrees. It was easy to apply with a one-quart plastic container, spreading it upon the ice on my flagstone walk. It took several hours to completely melt the ½ inch-thick ice, and it left a white residue of sodium chloride — salt. The SnowJoe package says “Environmentally friendly,” and it notes that the contents will not harm wood, concrete, metal, or grass or other vegetation, and is safter than other melting agents for children, pets and the environment. Snow Joe contains sodium chloride, magnesium chloride, and calcium magnesium acetate. Snow Joe is an easy-to-use, effective, and green de-icer.
          by
          • Recommended
          1 found this review helpful
          Great snow melter
          I usually keep my ice melter in a tote near the garage door and this box fits nicely inside the tote. The pellets are in a pretty heavy plastic bag so there is no leaking. I have only used it one time, but as you can see in the photos it started to work as soon as I put it down. I have a plastic scooper inside the bag and I haven’t noticed any chucks. Once all the snow melted i didn’t notice any stains on the concrete pad which is nice.
          by
          • Recommended
          1 found this review helpful
          Don’t have this item delivered to your home!!!!!
          I opened by delivery to see that half of the container is empty.
          by
          Response from Snow Joe + Sun JoeNov 29, 2021
          Dear Home Depot Customer,

          So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
          Thanks
          Customer Service Team
          Snow Joe + Sun Joe SnowJoeSunJoe
            2 found this review helpful
            Looks good, but we'll see...
            I use ice melt sparingly on certain areas of my driveway and sidewalk. I generally don’t like the expense or the use of chemicals where it can run off and cause environmental problems in my yard and garden areas. If I remove the snow in a timely manner, I usually don’t have an ice problem. However there are times when ice melt must be used to avoid slipping and injury, so I choose a product that works and is as environmentally friendly as possible, and one that does as little damage as possible to the concrete. My research found that calcium magnesium acetate (CMA) is safer for animals, causes no harm to concrete, doesn’t cause corrosion to metal or vehicles any more than normal water, and won’t harm plants. Thats is why I thought that I would try this product from Snow Joe. The product has a couple drawbacks, and one is the price. Substantially higher cost than salt or the other options, but since I don’t use that much, it is worth it. The second is that this product is “enhanced with calcium magnesium acetate”, but according to the package still contains sodium chloride (salt) and magnesium chloride. I am disappointed that they give some sort idea of the percentages. Is it this mostly the same old salt with a tiny amount of CMA, or is it mostly CMA? All of the available ice melt products that I researched contained two or more melting ingredients if they contained calcium magnesium acetate, so this is not unusual. I use the product sparingly, but I will still be watching carefully for any side effects and will revise my review if any are found.
            by
            4 found this review helpful
            Stocking up
            Winter is coming! Need to stock up on supplies. SnowJoe has been a trusted brand. I own two snow blowers with them, and each have performed exceptionally. With that said, I can not imagine the ice melter to be any less than exceptional. 30lb box seems like it will definitely last through a season where I'm from. The melters look course enough to deal with any type of situation.
            by
            Melt that snow and Ice
            Since winter is rapidly approaching getting the proper ice melt is a must. I have been looking for a ice melt that is safe for animals since I have lots of deer and fox in my area not to mention the neighbors who have pets and walk on the sidewalk in front of my house; I also have a concrete driveway so this Joe Melt has a anti-corrosion formula that should be less destructive then typical salt. I look forward to see how effective it is with the first snow of the year.
            by
            • Recommended
            Getting Ready for First Snowfall
            Snow Joe Ice Melter. Some 30 pounds of small crystal looking ice melter. Come in a plastic bag. Labeling says it's environmentally safe and won't cause rusting of your concrete or cars. I got this package to be ready for the first snowfall but haven't had a chance to use it yet. The first light snow didn't stick to the driveway. I didn't see any type of scoop included so I'm using a recycled can. I'll use it on our porch steps and around the entrance to the garage down the driveway after plowing.
            by
            • Recommended
            Good Ice Melt
            This is a big box of ice melt (Spanish and English labels on box). The granules are like small pebbles that melt ice away quick. It leaves behind a little sand-like material for traction too. It is best to use this on ice, or snow under an inch. Any more snow then that and it will just melt the top part of the snow, which will turn into ice underneath at ground level. This brand is also environmentally-friendly, so safe around grass, plants, and pets.
            by
            • Recommended
            Environmentally Friendly
            As winter is approaching I had to get some snow melt for the driveway and sidewalk. I decided to try a new brand - Snow Joe Melt. I have a few of the SnowJoe and SunJoe products and have been very happy with all of them, so when I saw their IceMelt I got it. I liked that it was an environmentally friendly, blend ice melter (MeltEB). When used as directed it says it’s not harmful to the grass, and other vegetation. It also says it’s safer for pets, although I wouldn’t even think of testing that out. It is enhanced with CMA ( a calcium magnesium acetate) an environmentally benign dicing agent. It claims to go to work immediately after application. It also indicates that it is time-released and lasts longer. It also says that it doesn’t dry out or irritate your skin which is nice. Although it hasn’t snowed yet for me to use this I am confident that this will work as well as their other products.
            by
            • Recommended
            Ready for winter
            After snowmageddon in the Dallas area, this year I’ll be prepared with this product. I like that this is environmentally friendly, safe to use around animals and not harmful to grass, shrubs, trees or concrete. It comes in a resealable bag. Nice to have a product that delivers fast and effective results without damage … even to auto exteriors. This is useful after shoveling snow and spreading to dry out any moisture to endure it doesn’t turn into ice.
            by
            • Recommended
            Promising product
            Ice on walking surfaces is an obvious hazard and mechanical removal can be time consuming and labor intensive. I have bought calcium chloride based meters and have not been satisfied. Worst, although it promised not to, it pitted my year old concrete. This product also promises to not damage concrete. I'm optimistic since I own several Snow Joe (and Sun Joe) products and I'm happy with all of them. Another problem is storage. A few months after my last limited (to stone and asphalt) use, some of the product liquified, but the stuff in the bag solidified into a 40 lb solid block of salt. Now I have to haul it off to waste disposal! The Snow Joe product anticipated this and included anti-caking agents.
            by
            Response from Snow Joe + Sun JoeNov 10, 2021
            Dear Home Depot Customer,

            So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.
            Thanks
            Customer Service Team
            Snow Joe + Sun Joe SnowJoeSunJoe
            • Recommended
            1 found this review helpful
            Used it on newly stained deck so far no ill effects.
            Used it on newly stained deck so far no ill effects.
            by
            • Verified Purchase
            • Recommended
            2 found this review helpful
            YES, THE SNOW JOE MET MY EXPECTATIONS!The first snowfall of...
            YES, THE SNOW JOE MET MY EXPECTATIONS!The first snowfall of the season also had sleet & ice! IN THE EARLY EVENING I'm an Elder & I wasn't going to shovel my snow (my neighbor did) The next day I used Snow Joe ice melt on my side & it was awesome HIGHLY RECOMMENDED!
            by
            • Verified Purchase
            1 found this review helpful
            Works as advertised
            Its been a long winter here in NY. I was glad when I got this ice melt. It works well and is friendly to the environment and also for pets. I used it like I did other ice melt products and it did the job for me. It didn't do any damage to my concrete like other products have in the past. The resealable bag is a real plus. Very happy with this product!
            by
            • Recommended
            5 found this review helpful
            The container of ice melt came opened and the salts were all over the container. I would estimate we lost about 3/4 of the salt due to the opened package. Home depot said they would assist in getting a new package, but it has yet to happen.
            by
            Response from Snow Joe + Sun JoeAug 22, 2024
            Dear James,

            Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you’ve experienced. This is not the level of service we aim to provide to our customers, and we're sorry that we fell short in this instance. It’s concerning to hear that your container of ice melt arrived opened, resulting in significant loss of the product.

            We are committed to ensuring that every customer is satisfied with their purchase and experience, and we want to resolve this issue as quickly as possible. please reach us at our toll-free number, 866-225-9723, every day from 9am to 5pm EST. We're committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.

            Best Regards,
            Customer Service Team at Shop Joe SnowJoeSunJoe
            • Verified Purchase
            Item never received and refund declined
            Don’t buy. Item never received and called the customer service and got declined on handling and refund.
            by
            Response from Snow Joe + Sun JoeMay 17, 2024
            Dear Home Depot Customer,

            We sincerely apologize for the inconvenience you've experienced with your purchase. It is concerning to hear that you did not receive your item and that your call to customer service was not resolved to your satisfaction.

            Please contact us at our toll-free number, 866-225-9723, any day from 9am to 5pm EST. Our team is available to assist you with refund options.

            Best Regards,
            Customer Service Team at Shop Joe SnowJoeSunJoe
              • Recommended
              I have not used it yet and I don't think it will happen
              by
              • Verified Purchase
              Not good for my driveway
              by
              Response from Snow Joe + Sun JoeMar 15, 2024
              Dear Home Depot Customer,

              We're sorry to hear that the Melt 50 lb. Premium Environmentally Friendly Blend Ice Melter with CMA did not work well on your driveway. having an issue with the product. At Shop Joe we take each matter very seriously and will inform our team. If you need any assistance please contact our toll-free number is 866-225-9723 (Monday through Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.
              Thanks
              Customer Service Team
              Shop Joe
              Thanks
              Customer Service Team
              Shop Joe SnowJoeSunJoe
              • Verified Purchase
              by
              • Verified Purchase
              by
              • Verified Purchase
              Great to use on newer cement, should be a in-store product considering the amount of new building in the area
              by
              • Verified Purchase
              Very reasonable delivery cost when larger purchases made. Excellent selection of products including the Sno-Joe brand.
              by
              • Verified Purchase
              by
              • Verified Purchase
              Great snow melt, and easy on little paws
              by
              • Verified Purchase
              I like the product but thought would dissolve after few days of no moisture but its still around weeks later
              by
              • Verified Purchase
              by
              • Verified Purchase
              Showing 1-30 of 1,027 reviews

              Frequently Bought Together

              +
              +
              Price:
              $32.05