I really like the couch! It’s definitely a firm seat but I don’t mine it. Fits great into my apartment and it’s very sturdy. I’m happy with the purchase!
by
Recommended
1 found this review helpful
Sep 18, 2020
Poor Quality, Overpriced
We really like the color and easy assembly, but unfortunately the overall quality is very poor especially for the price. There is a gap between the pullout and rest of the couch and the pullout is very loose when tucked away; feels flimsey. The cushions are thin and you can feel the frame through them. Very disappointed as we were looking fordward to receiving this couch. This is a $600 couch at most.
by
Response from SouthShoreCustomerServiceSep 19, 2020
Hi, thank you for purchasing some South Shore furniture. Just to let you know that this unit comes with a 1-year warranty so if you would like take some time to discuss this with one of our agent, please feel free to reach us 7-days a week at service@southshorefurniture.com. Thank you so much!
4 found this review helpful
Mar 29, 2020
Good value couch
After one year this couch has held up great. The fabric is soft and the cushions are pretty comfy. The backs of the couch are a little low but it works just fine. Sometimes when you sit down you can feel the metal frame around the edge. Good to sleep on for a few nights at a time, however if you plan on sleeping for a few weeks on this, then I would recommend placing a thin air mattress over top. Overall a great value couch and I would recommend to anyone looking for a budget convertible couch.
by
Response from SouthShoreCustomerServiceMar 29, 2020
Hello, thank you for taking the time to leave such a nice review! We are very glad to hear you enjoy your new South Shore unit. Have a wonderful day!
Recommended
3 found this review helpful
Mar 29, 2020
Good value couch
After one year this couch has held up great. The fabric is soft and the cushions are pretty comfy. The backs of the couch are a little low but it works just fine. Sometimes when you sit down you can feel the metal frame around the edge. Good to sleep on for a few nights at a time, however if you plan on sleeping for a few weeks on this, then I would recommend placing a thin air mattress over top. Overall a great value couch and I would recommend to anyone looking for a budget convertible couch.
by
Response from SouthShoreCustomerServiceApr 4, 2020
Good morning, Thank you for taking the time to leave a review and please don't hesitate to reach out to us at 1-800-290-0465 if there is anything we can assist you with. Have a great day!
Recommended
1 found this review helpful
Mar 29, 2020
Good value couch
After one year this couch has held up great. The fabric is soft and the cushions are pretty comfy. The backs of the couch are a little low but it works just fine. Sometimes when you sit down you can feel the metal frame around the edge. Good to sleep on for a few nights at a time, however if you plan on sleeping for a few weeks on this, then I would recommend placing a thin air mattress over top. Overall a great value couch and I would recommend to anyone looking for a budget convertible couch.
by
Response from SouthShoreCustomerServiceApr 4, 2020
Good morning, Thank you for taking the time to leave a review and please don't hesitate to reach out to us at 1-800-290-0465 if there is anything we can assist you with. Have a great day!
Recommended
3 found this review helpful
Mar 29, 2020
Good value couch
After one year this couch has held up great. The fabric is soft and the cushions are pretty comfy. The backs of the couch are a little low but it works just fine. Sometimes when you sit down you can feel the metal frame around the edge. Good to sleep on for a few nights at a time, however if you plan on sleeping for a few weeks on this, then I would recommend placing a thin air mattress over top. Overall a great value couch and I would recommend to anyone looking for a budget convertible couch.
by
Response from SouthShoreCustomerServiceApr 4, 2020
Good morning, Thank you for taking the time to leave a review and please don't hesitate to reach out to us at 1-800-290-0465 if there is anything we can assist you with. Have a great day!
Recommended
1 found this review helpful
Mar 29, 2020
Good value couch
After one year this couch has held up great. The fabric is soft and the cushions are pretty comfy. The backs of the couch are a little low but it works just fine. Sometimes when you sit down you can feel the metal frame around the edge. Good to sleep on for a few nights at a time, however if you plan on sleeping for a few weeks on this, then I would recommend placing a thin air mattress over top. Overall a great value couch and I would recommend to anyone looking for a budget convertible couch.
by
Response from SouthShoreCustomerServiceApr 4, 2020
Good morning, Thank you for taking the time to leave a review and please don't hesitate to reach out to us at 1-800-290-0465 if there is anything we can assist you with. Have a great day!
Recommended
1 found this review helpful
May 24, 2019
Comfy Sofa!
Incredible Buy! It’s comfy, works well and it’s stylish!
by
Response from South Shore TeamMay 29, 2019
Hello, thank you for taking the time to leave such a nice review! We truly appreciate it :)
Verified Purchase
Recommended
Customer review from homedepot.ca
Oct 4, 2023
by
Verified Purchase
Aug 30, 2023
by
Verified Purchase
Jul 19, 2023
Ok. Did not like the gap between the L shape once it turns in to a bed. Material is also not that soft. Bed firmness we liked it though.
by
Verified Purchase
Jul 7, 2023
Ease to assemble, very comfortable
by
Response from SouthShoreCustomerServiceJul 7, 2023
Hello Jorge, thank you very much for taking the time to leave such a good review. We truly appreciate it :)
Verified Purchase
Feb 2, 2023
Cheap and uncomfortable...plastic side. Horrible!...
Cheap and uncomfortable...plastic side. Horrible!
by
Response from South Shore TeamFeb 2, 2023
Dear Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com
Verified Purchase
Jan 14, 2023
Good value couch.
Pretty good couch for the price. Although I did have a 15% off coupon to buy it. I see a lot of reviews saying that the couch is hard but I think that comes down to personal preference because I kind of prefer the firmness in comparison to something that you would sink into and I don't even think it's that firm.
by
Recommended
Dec 28, 2022
very good design. fitting a small room perfectly!...
very good design. fitting a small room perfectly!
by
Verified Purchase
Feb 11, 2022
So uncomfortable. Hard as a rock...
So uncomfortable. Hard as a rock
by
Response from SouthShoreCustomerServiceFeb 14, 2022
Hello, Rest reassured that this is not the experience we want you to have with our brand, and we really want to work with you to make things right. To do so, please contact us at 1-800-290-0465. Thank you
Verified Purchase
Dec 17, 2021
Very good for the price. Comfy for the family room...
Very good for the price. Comfy for the family room watching movies and napping. Feels a bit lightweight, so no jumping around on it. And the material seems like it will go saggy eventually. But it was not expensive and it was available immediately in our supply chain issue era. Perfect for my wife and I.
by
Nov 30, 2021
functional but hard as a rock
It came on time and pretty fast. Was time consuming to put together and the instructions weren’t very useful. We love the storage feature and how easily it pulls out to a couch. Unfortunately it is not comfy at all so we put memory foam under a blanket and have that as a fix at the moment. Hopefully once it is broken in it will be more comfortable.
by
Response from SouthShoreCustomerServiceJan 27, 2022
Hello, thank you for taking the time to leave a review. Please note that if you need anything we can surely assist you if you call us at 1-800-290-0465. Thank you and have a great day!
Recommended
Oct 29, 2021
by
Oct 29, 2021
by
Oct 25, 2021
Great Movie room couch
Great movie room couch
by
Verified Purchase
Recommended
Oct 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Oct 15, 2021
The cushions are hard as a rock. Hopefully they will...
The cushions are hard as a rock. Hopefully they will soften up as they are used.
by
Response from SouthShoreCustomerServiceJan 27, 2022
Hello, thank you for taking the time to leave a review. Please note that if you need anything we can surely assist you if you call us at 1-800-290-0465. Thank you :)
Sep 23, 2021
Really great for small space, comfortable and great color for...
Really great for small space, comfortable and great color for any decor. Love storage space. This is in a small Chicago apt. So the storage space is a god send.
by
Response from South Shore TeamSep 23, 2021
Dear Madam, thank you so much for this amazing 5 Star review and for the kind words shared! We are thrilled to hear that you are satisfied with your product!
Bought for playroom/guest room. Perfect size for an average bedroom...
Bought for playroom/guest room. Perfect size for an average bedroom space. My 9 and 10 year old can both sleep on it comfortably. Was easy to assemble with an “assistant” Delivered fast!
Not the best quality and two of the of the attached areas don’t line up
by
Response from South Shore TeamSep 1, 2021
Dear Sir or Madam, thank you for taking the time to share your experience with us and we're sorry to hear that you are not satisfied with your finished product. You may reach out to our Customer Service team so we may assist you under warranty and answer any further questions / concerns you may still have. Our contact information is: 1-800-290-0465 / service@southshorefurniture.com
Jul 29, 2021
Easy to put together. Works wonderful for company in my small home. Looks very nice
Easy to put together. Works wonderful for company in my small home.
Looks very nice
by
Verified Purchase
Recommended
Jul 29, 2021
i love this couch, the storage is great and it...
i love this couch, the storage is great and it serves me well. i will say i struggled with putting it together, but i will say i was doing it alone (until my dad came and helped lol) the only other con is that it’s a little hard. but i think it loosens with time because the spot i sit is softer! overall 8/10
The seating is quite firm so if you will use it as a bed, I recommend a foam mattress pad for bet...
The seating is quite firm so if you will use it as a bed, I recommend a foam mattress pad for better comfort. The material is very thin. I’m not sure it will last without tearing especially on the edges and arms. (I’m thinking of making arm coverings.) Additional pillows along the back will help make it more comfortable which is what I did. It has good storage capacity. Overall, it looks nice and suits my current needs. For the money, I would cautiously recommend it.
by
Response from SouthShoreCustomerServiceFeb 24, 2022
Hello, thank you for taking your time to provide this feedback. Please note that if you need anything we can surely assist you if you call us at 1-800-290-0465. Thank you :)