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Powered my RV perfectly...
Powered my RV perfectly
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  • Verified Purchase
2000 hours and counting
I purchased this generator 3 years ago. Since then its ran well over 2000 hours, sometimes 72 hours continuously. I use this for an off grid application and have it connected to a 500 gallon LP tank. I ordered another for when I need it but honestly I have not had a single issue. It starts at 40 below, runs flawlessly, and its never let me down. Just follow suggested maintenance.
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    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    Home Depot shipped to my door. After some assembly and adding a charged battery it started on the...
    Home Depot shipped to my door. After some assembly and adding a charged battery it started on the first try. This went smoothly.
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    • Verified Purchase
    • Recommended
    Propane is more stable than gasoline. So when I saw...
    Propane is more stable than gasoline. So when I saw this generator with the right power load I bought it. It arrive late but was easy to assemble. The net weight of package included a palette that was strapped to the box.
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    • Verified Purchase
    One aside of the plugs did not work at all,...
    One aside of the plugs did not work at all, I took back to Home Depot for Reimbursement but they only gave me a store credit which I can’t use for online purchases just at the store.. So I can only buy what they have in stock in the store.They tested it when I went back to the store they said there was no fixing , was just going to trash it.
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    • Verified Purchase
    1 found this review helpful
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Tryouts were good and what I expected...
    Tryouts were good and what I expected
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    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Bought to use for winter power outages. Used less than 11 hours and carburetor no good and no rep...
    Bought to use for winter power outages. Used less than 11 hours and carburetor no good and no replacements available. look at youtube to see how many have starting problems with them.
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    Response from THD-CSOct 7, 2020
    jlmatt, we're sorry to hear that your experience has been less than stellar. We believe in the quality of our products and we take pride in being able to assist our customers at every turn. We'd like the opportunity to turn this around and we encourage you to reach out to us directly at 1+(866) 460-9436 or info@buffalotools.com so we can assist you further and have you enjoying your product!
      Test thoroughly while under warranty
      Purchased the unit a few years ago. Tested under load for 10 minutes or so with no issues. Hurricane Sally killed our power, so it finally got called into use. Ran fine, but with a small oil drip from the valve cover. When power came back on, I pulled the valve cover to check the gasket (no issues there) but noticed filings on the bolt threads. I believe the cylinder head threads were stripped during manufacturing, but were tight enough to pass QA. When reattaching the valve cover, the bolt tightened to "finger tight" but then just spins. I contacted Buffalo Tools (the distributor) and received a most unsatisfactory response - no acknowledgment of a possible defect on their part, just a recommendation to take it to a machine shop. Their lack of even a token interest in affecting a repair leads to a one star approval. I'd avoid their products as I would Covid-19.
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      Response from THD-CSSep 30, 2020
      Aquidneck, we are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at 1+(866) 460-9436 or info@buffalotools.com, so we can have you enjoying your purchase!
        Does not come with battery for the electric start function....
        Does not come with battery for the electric start function.
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        This is my 3rd one and do not buy it, pure junk. Would not work right out of the box. Returned it...
        This is my 3rd one and do not buy it, pure junk. Would not work right out of the box. Returned it is junk
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        Response from THD-CSAug 21, 2020
         Dear Valued Home Depot Customer, We have reached out to the manufacturer and their reply is,we are sorry to see that you returned your purchase. We take pride in our products and the happiness of our customers. If you require future assistance, we encourage you to reach out to us at 1+(866) 460-9436 or info@buffalotools.com, so we can help.
          1 found this review helpful
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          • Verified Purchase
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Runs great and powers my camper like advertised. A/C and...
          Runs great and powers my camper like advertised. A/C and all!
          by
          • Verified Purchase
          Delivered on time and as described...
          Delivered on time and as described
          by
          • Verified Purchase
          Generator kept shutting off after running 5 to 10 minutes...
          Generator kept shutting off after running 5 to 10 minutes because of overheating
          by
          Response from THD-CSJul 31, 2020
          We are terribly sorry to hear that your experience has been anything less than excellent. We would love the opportunity to turn your experience around and encourage you to reach out to us at 1+(866) 460-9436 or info@buffalotools.com, so we can have you enjoying your purchase!
          • Verified Purchase
          1 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
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          • Verified Purchase
          At nearly 100 lbs it’s not so portable. But...
          At nearly 100 lbs it’s not so portable. But then during Corona nothing is. I think it will do what I want without gasoline.
          by
          • Verified Purchase
          Easy to assemble. Was disappointed as to some minor damage...
          Easy to assemble. Was disappointed as to some minor damage from shipping, was just a small dent and only cosmetic. I may see about getting a replacement panel because the dent is really annoying to me. Other than that so far runs great.
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          • Verified Purchase
          I have and still use a propane generator which you have to prime to start, time consuming ... bu...
          I have and still use a propane generator which you have to prime to start, time consuming ... but this generator is a blessing, just chock and pull the start rope after start move to middle mark to let the engine level out . After that move to run. It has a RV outlet that I use to run my 8000 BTU air conditioner when the main power in off. Propane run clean and easy to fine not like gasoline when a disaster strikes.
          by
          • Verified Purchase
          • Recommended
          Runs good, sounds good, works well....
          Runs good, sounds good, works well.
          by
          • Verified Purchase
          very good unit.
          very good unit.
          by
          • Verified Purchase
          ok but too loud
          I bought it because it's cheap price. It shipped quickly. Package arrived not damaged. 5-6 pull to start. Just run 2 hour so far so not sure what happen in the long run. But it's way to loud. Thinking about returning it.
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          Response from THD-CSJul 31, 2020
          Thank you Angela, we appreciate you taking the time to share. We're sorry to hear that you're not satisfied with your purchase. We want to ensure the best possible experience with your purchase, and we would love for you to reach out to us directly so that we can have the opportunity to assist you further. Please, contact us at 1+(866) 460-9436 or info@buffalotools.com.
            2 found this review helpful
            Bought this for my parents (80 and 85 years old). They have frequent power outages and couldn't s...
            Bought this for my parents (80 and 85 years old). They have frequent power outages and couldn't start their old generator. This one is so easy for them.
            by
            • Verified Purchase
            • Recommended
            I unpacked it, added oil, connected it to LP gas,...
            I unpacked it, added oil, connected it to LP gas, and it fired right up. No problems.
            by
            • Verified Purchase
            Assembly was pretty easy. All parts were included and everything...
            Assembly was pretty easy. All parts were included and everything fit, wheels, brace, handle, etc. the battery install was a little testy, but works. Tilt the machine slightly to get the required amount of oil in the crankcase. The machine was easy to start and worked fine during hurricane Dorian.
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            • Verified Purchase
            Showing 1-30 of 826 reviews