Thank you for your feedback. We are sorry to hear that our StyleWell Gel Infused Mattress Topper did not meet your comfort expectations. This topper features 4 inches of supportive AeroFusion memory foam infused with gel that cradles the body to relieve pressure points, but may not provide the correct amount of comfort for every sleeper. It is common for thicker memory foam toppers to engulf pressure points, we may recommend trying a thinner memory foam topper that will still cradle the body for support but won't conform quite as much. If you need further assistance with returning this topper, please reach out to The Home Depot customer service.