Hi Sally, thank you for your feedback. We are sorry to hear that our StyleWell Memory Foam Mattress Topper did not meet your comfort expectations. This topper features 3 inches of supportive AeroFusion memory foam infused with gel that cradles the body to relieve pressure points, but may not provide the correct amount of comfort for every sleeper. The firmness of the underlying mattress can also affect how a topper feels. A firmer mattress can make the topper feel less plush, while a softer mattress can enhance the topper's cushioning effect. This interplay may significantly influence your overall comfort experience. If you find that you are still not happy with your purchase, please reach out to The Home Depot customer service for assistance with returning the topper.