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Customer Reviews for Sunnydaze Heavy-Duty Cantilever Offset Patio Umbrella Base Plate in Black Weights for Outdoor Cross Style Bases (Set of 4)

Internet #310301402

Model #NMO-658

Store SKU #1004515750

  • Use to weigh down offset umbrella with cantilever cross bases
  • Offset umbrella water and sand base plate weights
  • Comes with 4 durable plastic base plate weights

Customer Reviews

  • 3.5
    out of 38 reviews
  • 33% recommend this product
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Showing 1-30 of 38 reviews
I really like the handles that make it easy to...
I really like the handles that make it easy to move these. Because of the small hole to fill them it is a little difficult yo fill with sand. Overall very good though.
by
Response from Serenity Health CSJun 3, 2020
Hello, thank you for sharing your review. We are glad to hear you are pleased with the umbrella base. Thank you!
  • Verified Purchase
Literally the most useless thing I’ve ever bought. The umbrella has fallen ...
Literally the most useless thing I’ve ever bought. The umbrella has fallen over three times already and it’s only been up for a week. It leaks not matter how tight the caps are. I’d return it if I could but packing up the umbrella to return along with this would be more trouble than it’s worth.
by
Response from Serenity Health CSMay 20, 2020
Hello,
Thank you for sharing your review. We are sorry to hear that you are disappointed in the Umbrella Base. Please call Home Depot at 1 (800) 466-3337 and they would be happy to help you resolve this issue. Thank you!
  • Verified Purchase
One of the weighted containers leaked right out of the gate. I used water, so I discovered that i...
One of the weighted containers leaked right out of the gate. I used water, so I discovered that it wouldn't hold water. Not sure if it's the container itself or the seal with the lid. Ugh. Too much of a pain to try to return it in the COVID world. I guess I'll have to buy sand and try filling it with sand to see if that helps. Three out of the four were fine...but one bad one has now created a problem I have to solve.
by
Response from Serenity Health CSMay 16, 2020
Hello,
Thank you for sharing your review.
We are sorry to hear that you are disappointed in the Umbrella base plate in black weights.
Please contact us at 888-881-4668 and we would be more than happy to help you resolve this issue.
Thank you!
  • DIY
  • Verified Purchase
Biggest waste of money ever
This umbrella base is the biggest waste of money ever. The umbrella has fallen over 3 times in the week and a half we've had it. No matter how tightly the caps are screwed on, it leaks, and then tips over within a day. If it weren't for how much effort it would take to pack up the umbrella and this base to take back to the store I would. It's far too flimsy of a base to support the size of umbrella that it advertises. Save your money and buy something better.
by
Response from Serenity Health CSMay 12, 2020
Hello,
Thanks for sharing your review.
We are sorry to hear that you are disappointed in the umbrella and base.
Please give Home Depot a call at 1 (800) 466-3337 and we would be more than happy to help you resolve this issue.
Thank you!
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from Serenity Health CSMar 9, 2020
    Thank you for taking the time to rate the umbrella base. If you would like to discuss the item further please give us a call at 888-881-4668.
    • Verified Purchase
    Terrible. Leaks water. Over entire deck is covered in water and each time we try to tighten the c...
    Terrible. Leaks water. Over entire deck is covered in water and each time we try to tighten the cap or adjust the positioning to stop the leaking, more water comes out of each. Seems like the product itself is defective.
    by
    Response from Serenity Health CSJan 20, 2020
    Hello,
    Thank you for the review.
    I'm sorry you are having issues with the base weights.
    Please reach out to Home Depot customer service directly at 1 (800) 466-3337 for further assistance.
    Thank you.
      1 found this review helpful
      Simple to install and was sufficiently weighted with water... Good...
      Simple to install and was sufficiently weighted with water... Good product
      by
      Response from Serenity Health CSAug 20, 2019
      Hello,
      Thank you for sharing your review.
      We are glad to hear you are enjoying your new item.
      Thanks.
      • Verified Purchase
      1 found this review helpful
      They appear to be doing the job. The only...
      They appear to be doing the job. The only concern I have is that the connection where the water is put in is a little high for my umbrella so I had to insert them at a slight angle to get them under the center flange. I'm sure this put some tension on the connector but hopefully they will hold. If they do fail, I'll fill them with sand. I do like the way look.
      by
      Response from Serenity Health CSJul 24, 2019
      Hello,
      Thank you for your comment, we will forward this information to our product development team.
      Thanks!
      • Verified Purchase
      2 found this review helpful
      Showing 1-30 of 38 reviews

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      Patio Furniture Features

      Weather Resistant

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      Eco-Friendly, Fade Resistant, Mildew Resistant, Portable, Rust Resistant, Stain Resistant, Storage, Weather Resistant

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