#1 Home Improvement Retailer

Customer Reviews for TOTO UltraMax II 12 in. Rough In One-Piece 1.28 GPF Single Flush Elongated Toilet in Cotton White, SoftClose Seat Included

Internet #315742492

Model #MS604124CEFG#01

Store SKU #1006705128

  • Vitreous China ADA comfort height in 1.28 GPF tornado flush
  • Powerful but quiet with water-saving flushing system
  • Soft close seat included

Customer Reviews

  • 4.5
    out of 473 reviews
  • 83% recommend this product
Filter by:
Showing 1-30 of 473 reviews
Easy to assemble not. Happy whit the seat too many holes
by
Response from TOTO USA AmbassadorFeb 28, 2024
Hello, Thank you for your honest review of the Ultramax toilet. We value customer feedback and appreciate you taking the time to let us know your thoughts. If there is anything we can do to make your experience better, please reach out to us directly. Our Technical Support team is standing by to take your call. They can be reached at 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO. TOTOUSA
  • Verified Purchase
Nice design. Easy to install. Add water. Works!
by
  • Verified Purchase
1 found this review helpful
by
  • Verified Purchase
I bought two. Finishing and packaging was much better than the comparable K***** toilet model. A bit pricey but these work very well and look good. A small nit: Toto failed to include toilet bolt covers with either of the two toilets (listed as included in the manual).
by
  • Verified Purchase
1 found this review helpful
Toilet has a very powerful flush using just 1.28 gallons. Never had to flush twice. Tornado flush and non stick coating work perfectly. Would not think twice about purchasing again.
by
  • Verified Purchase
1 found this review helpful
by
  • Verified Purchase
1 found this review helpful
by
  • Verified Purchase
1 found this review helpful
TOTO tank lid slanted
The TOTO tank lid is slanted. Makes it difficult to stack toilet papers on small items on top of it. Stupid design. I will not buy any Toto products in the future. What's wrong with the designers to come up with this stupid slanted lid?
by
Response from TOTO USA AmbassadorJan 22, 2024
Hello, We are sorry to hear that you are not happy with the tank lid. We appreciate your feedback and I will pass along your input to our engineering teams. We thank you for choosing TOTO. TOTOUSA
    4 found this review helpful
    by
    • Verified Purchase
    by
    • Verified Purchase
    I like the stronger flush. I dont like the length of the seat or the slanted top in back.
    by
    • Verified Purchase
    Flushes fast and thoroughly with very little water AND does not stain.
    by
    • Verified Purchase
    Best flush 1.28 GPF toilet.
    Going from a 1.6 GPF toilet that had a round bowl that was way too small for me and sat too low. I went with the best 1.28 GPF toilet rated by reviews because I didn't want to deal with unplugging a toilet all the time. The Ultramax does the job. Perfect no but pretty darn close. I have never cared for plastic toilet seats always using wood ones. But this slow close plastic seat I find to my liking. It feels robust and solid. Sitting on it is comfortable and it is designed to be out of the way if you know what I mean. It provides a large opening to take care of business. This one-piece Toto feels sold and the tornado flush really works well.
    by
      • Recommended
      by
      • Verified Purchase
      Never overflows. No maintenance required.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Very solid one piece construction. I think it is one of the better made premium toilets you can buy and worth every penny. It has a default turbo flush feature that has no problem with solids, but uses very little water in the process. This is the second Toto toilet in the series that I have bought. The first one is over 5 years old and has worked flawlessly. Shipping turned out to be a problem, —waited over two weeks for delivery, the day of delivery, no toilet, and no notice that it was delayed. Called customer support and they said it would be another week and a half, with no explanation. However, customer support refunded my delivery costs and did some magic and the toilet arrived the next day. Customer support at Home Depot is awesome. Plus as a veteran I got a 10% military discount, there is no better deal anywhere.
      by
      • Verified Purchase
      1 found this review helpful
      by
      • Verified Purchase
      Beautiful addition to our newly remodeled bathroom. Works flawlessly and powers away waste with only one flush.
      by
      • Verified Purchase
      Great quite toilet with a perfect flush the first time.
      by
      • Verified Purchase
      Embarrassed for Toto. The toilet seat and lid on this model was as flimsy and cheap as the one that was on the training potty used to teach kids how to use the toilet. Returning.
      by
      Response from VPC, Home-Flex ExpertSep 27, 2023
      Please see Toto's response. ValenciaPipe
      • Verified Purchase
      3 found this review helpful
      Outstanding toilet. However, the seat is not that comfortable. Very narrow. And the seat is hollow underneath, which makes cleaning under the seat difficult.
      by
      • Verified Purchase
      sleek and functional
      Very happy. Just as described. Very easy to install
      by
        • Recommended
        Excellent product. Replaced 30yr 3 gallon flush. This toilet looks better, works better, and uses 40% less water.
        by
        • Verified Purchase
        by
        • Verified Purchase
        In California, all new toilets must use no more than 1.28 gallons per flush. The chief complaint about such toilets is that they may not force waste far enough down the drain. So far, I have had no problems with this low-flush toilet.
        by
        • Verified Purchase
        Toilet is not level/flat between seat bolts
        As another reviewer stated, the version made in Thailand is slightly raised between the seat bolts, preventing the seat from installing flat. I am returning this toilet in the morning.
        by
        Response from TOTO USA AmbassadorSep 1, 2023
        Hello, We are sorry to hear that you are having trouble with your Ultramax toilet. We work hard to make products that people will love, but sometimes these things happen. We are committed to providing quality products, so please reach out to us directly so that we can assist you with the problem. Our Technical Support team is standing by to take your call. They can be reached at 1-888-295-8134 between 8am - 8pm Mon - Fri EST and press 4 when prompted. We also have live chat on the TOTO USA website. I hope this helps and thank you for choosing TOTO. TOTOUSA
          8 found this review helpful
          Extra hole did not like at all toilet seat cover to long toto did not tell me.
          by
          • Verified Purchase
          3 found this review helpful
          Great toilet but the seat is not comfortable
          Great toilet but the seat is not comfortable so you will need to buy a comfortable elongated toilet, I got the Kohler slow closing one.
          by
          • Verified Purchase
          • Recommended
          Great Toilet
          Easy install and works well
          by
          • Verified Purchase
          Showing 1-30 of 473 reviews

          Frequently Bought Together

          +
          +
          Price:
          $605.28