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Customer Reviews for VIGO Bathroom Sink Pop-Up Drain with Overflow in Chrome

Internet #202863522

Model #VG16002CH

Store SKU #1001651339

  • Compatible with standard 1.75 inch sink drain hole
  • Ideal for vanity or undermount bathroom sinks with overflow
  • Includes two rubber seal rings, tailpiece and nut

Customer Reviews

  • 4.2
    out of 313 reviews
  • 77% recommend this product
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Showing 1-30 of 313 reviews
Easy to install and works good....
Easy to install and works good.
by
Response from VIGO Customer Support TeamDec 22, 2022
Dear Customer,

Thank you for the 4 star rating of our bathroom sink pop-up drain with overflow. We are glad that you are happy with our product and we are sure that it will provide many years of great service.

Warm Regards,
Vigo Product Support VIGOMarketing
  • Verified Purchase
Poor design is difficult to install. Gasket for bottom side...
Poor design is difficult to install. Gasket for bottom side of sink wasn’t able to make a swap against the threads of the drain assembly so the drain had small leaks. Drain assembly from a competitor was easier to install and leakproof at despite half the price.
by
Response from VIGO Customer Support TeamNov 25, 2022
Hi Eric,

We're sorry you had a hard time with installation. We would like to understand the issue a little better and urge you to send an email to jessp@vigoindustries.com. In your email, please provide the model number, your full name and phone number and attach a short video showing where the leak is coming from. Thank you very much!

Warm Regards,
Vigo Product Support VIGOMarketing
  • Verified Purchase
This is just lovely and matches with the VIGO PALOMA...
This is just lovely and matches with the VIGO PALOMA black faucet. No extra parts to fuss with and break...simple design....and feels hefty and high quality.
by
Response from VIGO Customer Support TeamOct 26, 2022
Hi Kathleen,

We truly appreciate you taking the time to write a review for our bathroom sink pop-up drain with overflow hole. We are glad that installation went easily. With solid brass construction, we are confident that you will enjoy your pop-up drain for many years without issue.

Warm Regards,
Jess, Vigo Product Support VIGOMarketing
  • Verified Purchase
I purchased 2 for my bathrooms. Both leaked in...
I purchased 2 for my bathrooms. Both leaked in the same spot just below the top of the threads. Had to use silicon to stop the leaks.
by
Response from VIGO Customer Support TeamSep 26, 2022
Dear Customer,

We apologize for the inconvenience of having to use silicone caulking to resolve the leak from the pop-up drain assemblies. Our bathroom sink pop-up drain with overflow hole was designed to fit many different types of sinks and so silicone caulking may be needed for some.

Thank you for your review and rating. We will continue to work on making our product better.

Warm Regards,
Jess, Vigo Product Support VIGOMarketing
  • Verified Purchase
Contractor had to come back twice because it leaked...
Contractor had to come back twice because it leaked
by
Response from VIGO Customer Support TeamSep 19, 2022
Hello HomeDepotCustomer,

Thank you for taking the time to leave feedback. We are sorry to hear that there was a problem with a leak on the pop-up drain. Is there anything that we can do to help? if there is, please email sf@vigoindustries.com, we would be glad to assist you with the resolution.

Best regards,
Vigo Product Support VIGOMarketing
  • Verified Purchase
by
  • Verified Purchase
Quality
I have to say I ordered this in gold and it’s beautiful! The quality by today’s standards is rather impressive. I would not hesitate to order again! Works as supposed to.
by
Response from VIGO Customer Support TeamAug 29, 2022
Hi Pk64! We are glad that you are happy with your purchase of our bathroom pop-up drain assembly. We take pride in the quality of all our products no matter how simple or small. We thank you for choosing Vigo and for sharing your thoughts and feelings with everyone. Warm regards. - Jess, Vigo Product Support VIGOMarketing
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
Straight forward installation instructions and great look!...
Straight forward installation instructions and great look!
by
Response from VIGO Customer Support TeamAug 12, 2022
RICHARD, thank you for your review. We are so glad that you installed the Vigo Sink Pop-Up Drain with ease and that it's appearance is pleasing. We couldn't ask for more!

Best regards,
Sally-Ann
Product Support VIGOMarketing
  • Verified Purchase
by
  • Verified Purchase
BEWARE -"VIGO" IS ETCHED ON TOP OF THE STOPPER
I purchased this and it looks great until I noticed that it says VIGO etched onto the top of the part you push down to fill up the bowl with water. So unless you want to look at the name VIGO every time you wash your hands, this is not for you. Its etched in and can not be removed. It can barely be seen in any of their product pics. Deal breaker, waste of my time. You have been warned. I gave 1 star as it required me to choose something.
by
Response from VIGO Customer Support TeamAug 8, 2022
Hello DontAdvertiseYourName,

Thank you for taking the time to provide your feedback on the sink pop-up drain. We are sorry for your disappointment and we will certainly pass your feedback onto our design team for review.

Best regards,
Sally-Ann
Product Support VIGOMarketing
    Leaky
    I ordered 2 of these. Both leaked in the same spot
    by
    Response from VIGO Customer Support TeamAug 9, 2022
    Hi katt,

    Thank you for taking the time to report your experience. We are sorry to hear that you have had issues with leaking of the bathroom sink pop-up drains. We would like to understand the issue better. Please would you email a short video of the leaking for our review? sf@vigoindustries.com

    Best regards,
    Sally-Ann
    Product Support VIGOMarketing
      Ordered this online and received it quickly. It was put...
      Ordered this online and received it quickly. It was put in without any issues and looks great in our new bathroom.
      by
      • Verified Purchase
      5 stars
      Hi Quality and looks great! Use plumbers putty in addition to gaskets for perfect results.
      by
      Response from VIGO Customer Support TeamJul 13, 2022
      Hi Paul!
      Thank you for taking the time to leave your review! I am glad that you are satisfied with the VIGO Bathroom Sink Pop Up Drain.
      Thank you for your feedback and for being a loyal VIGO Industries! VIGOMarketing
      • Verified Purchase
      • Recommended
      Not needed, returned it...
      Not needed, returned it
      by
      Response from VIGO Customer Support TeamJul 13, 2022
      I apologize that you no longer require the need for the bathroom sink pop up drain. If we can assist you in the future, please do not hesitate to contact us. Stay well. VIGOMarketing
      • Verified Purchase
      So far no leaks
      Used teflon tape on threads (three rounds at each level) until the brass nut meets the tube and tightened nut using a wrench (hand tight left a leak). Did not use any caulk or plumbers putty. After that no leaks. Its been a week... we shall see if it holds. First time DYIer first time installing sink drain.
      by
      Response from VIGO Customer Support TeamJul 5, 2022
      Thank you Daisy so much for taking the time to leave us a 5 star rating on your VIGO Bathroom Pop Up Drain! - it's much appreciated! VIGOMarketing
        • Recommended
        2 found this review helpful
        Love this, nice look and love that you just push...
        Love this, nice look and love that you just push to close and open
        by
        Response from VIGO Customer Support TeamJun 30, 2022
        Thank you so much Amer for this 5-star review on your new VIGO Bathroom Sink Pop Up Drain. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime VIGOMarketing
        • Verified Purchase
        Beware installation instructions are not clear!
        I love the functionality of the pop up drain. I bought this to replace plastic drain that came with my new faucet. The only issue is installation instructions are not clear causing the pop up logo “Vigo” facing the wrong direction. My advise “mock” it before installing! Place drain without adhesive you plan to use, screw top where pop up should be facing. Hold the drain underneath basin and unscrew pop up. Place a mark where drain needs to be facing. Remove drain, apply adhesive and install.
        by
        Response from VIGO Customer Support TeamJun 27, 2022
        Good morning Lourdes,
        We apologize for the inconvenience with the installation of the pop up drain, but we are happy to hear it is functioning in your bathroom!
        We appreciate your feedback. Please reach out with further questions! VIGOMarketing
          • Recommended
          Pipe was not long enough for our need- vessel sink...
          Pipe was not long enough for our need- vessel sink on top of granite. The top rim cracked.
          by
          Response from VIGO Customer Support TeamJun 13, 2022
          Hi Susie,
          Thank you for your feedback on your VIGO Bathroom Sink Pop Up Drain. I do apologize it did not work out for your needs. If we can assist you in the future, please do not hesitate to contact us directly. VIGOMarketing
          • Verified Purchase
          Loved it, matched with my bath hardware....
          Loved it, matched with my bath hardware.
          by
          Response from VIGO Customer Support TeamJun 7, 2022
          Hi ANJU
          Thank you so much for contacting VIGO Industries and for your review on the VIGO Bathroom Sink Pop Up Drain! We are happy to hear that this product met your expectations.
          Please reach out with further questions! Barbara VIGO Industries VIGOMarketing
          • Verified Purchase
          by
          • Verified Purchase
          Thins is of great quality and look awesome!...
          Thins is of great quality and look awesome!
          by
          Response from VIGO Customer Support TeamMay 26, 2022
          Good morning Terri,
          Thank you for taking the time to send over your 5 star review. We are happy to hear that you are loving the look of your VIGO Bathroom Sink Pop Up Drain. VIGOMarketing
          • Verified Purchase
          by
          • Verified Purchase
          Was what it said. Color matched faucet with same brand....
          Was what it said. Color matched faucet with same brand.
          by
          Response from VIGO Customer Support TeamMay 23, 2022
          Hi Jessee
          We’re happy you are enjoying your VIGO Bathroom Sink Pop Up Drain! Thank you for your trust! We’re grateful for amazing customers like you! VIGOMarketing
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          This fit great and was pretty easy to install....
          This fit great and was pretty easy to install.
          by
          Response from VIGO Customer Support TeamMay 6, 2022
          Good morning Randall!
          We’re happy you are enjoying your VIGO Bathroom Sink Pop Up Drain! Thank you for your trust! We’re grateful for amazing customers like you! VIGOMarketing
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Showing 1-30 of 313 reviews

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