The scrubber handle and pad are two separate parts. The scrubber handle design does not merge/connect well with the pad. I experience them separating numerous times throughout the scrubbing process. Accordingly, I would rate the product fair to lackluster.
by
Response from Consumer careApr 11, 2023
Thank you for your feedback. We are so sorry to hear your experience did not match your expectations. We are happy to help look into this further. Please look for our outreach soon. Thank you!
Verified Purchase
Customer review from weber.com
Sep 18, 2024
Pad falls off Handel
by
Verified Purchase
Sep 11, 2024
Pads come off too easy during use
by
Verified Purchase
Sep 6, 2024
We have a new portable grill and these scrubber pads are helping to keep it looking that way.
by
Verified Purchase
Aug 28, 2024
by
Verified Purchase
Aug 28, 2024
by
Verified Purchase
Aug 14, 2024
by
Verified Purchase
Aug 14, 2024
by
Verified Purchase
Aug 7, 2024
by
Verified Purchase
Jul 31, 2024
by
Verified Purchase
Jul 24, 2024
by
Verified Purchase
Jul 24, 2024
by
Verified Purchase
Jul 24, 2024
I have used this product just once so far, and it worked fine. It’s safer than using a metal bristle brush. It does clean up the grates well.
by
Verified Purchase
Jul 23, 2024
Heavy Duty Grate Grill Scrubber
I found that the pads disintegrate very quickly and are not even good for one full cleaning. I had to use two to clean the whole grill just once. Very disappointing
by
Verified Purchase
Customer review from weber.com
Jul 18, 2024
The grill grate scrubbers worked wonders for me with cleaning my grill off..
by
Verified Purchase
Jul 13, 2024
by
Verified Purchase
Jul 11, 2024
The pads work well, but the scrubber handle doesn’t hold the pads properly.
by
Verified Purchase
Jul 10, 2024
by
Verified Purchase
Jul 6, 2024
Pad doesn't afix to handle.
Scrubber pad won't stay affixed to the handle/base. So annoying. Instructions say to affix scrubber to the "hook" side of the handle. There is no hook. Pressed scrubber firmly on, 2 scrubs and it fell off. Several times. Total waste of money!
by
Customer review from weber.com
Jul 6, 2024
by
Verified Purchase
Jul 3, 2024
by
Verified Purchase
Jul 3, 2024
Useless product. Falls off the handle while cleaning and as soon as you lift it up to attack another spot. I will be returning these to Home Depot. Weber- Do better.
by
Verified Purchase
Jun 27, 2024
Works at cleaning grates if pad would only stay on handle. Pad continuously falls off! Very frustrating!!
by
Verified Purchase
Jun 27, 2024
Support staff were great in setup and operation
by
Verified Purchase
Jun 27, 2024
by
Verified Purchase
Jun 19, 2024
Ineffective at cleaning the grill
by
Verified Purchase
Jun 19, 2024
by
Verified Purchase
Jun 15, 2024
Staff was very helpful in obtaining the grill for us.