I spent 50 dollar for delivery, because it is not easy for us to pick up. But finally it came a broken one, so disappointed!
by
Recommended
Jul 7, 2024
Rungs damaged when arrived
by
Verified Purchase
Jul 4, 2024
by
Verified Purchase
Jun 11, 2024
pick up warning!
Purchased a ladder for Pick Up. When I received a text that it was ready I used the HD app to notify which parking spot I was in and two people brought the ladder out and loaded my car from the back while I guided it in from the front. When I got home went to unload it and found that it’s all bent up!
by
Recommended
May 17, 2024
Product-5 stars, Condition of Product-3 stars
The specs and features on this Werner aluminum 16' extension ladder include everything I was looking for. I just wish I had inspected it before buying and bringing it home. Upon first use, I noticed there seemed to be a couple of splatters of what appears to be stucco mix on the top two rungs and scratches on the endcaps, which won't affect the usage or life of the ladder. My guess is it had been previously bought, used, and returned, then returned to stock. Lesson learned, buyer beware.
by
Recommended
Apr 17, 2024
Made it very easy.
1) ordered online
2) got emails texts and calls for delivery as soon as I wanted. :)
3) delivered to my door.
Best !
by
Verified Purchase
2 found this review helpful
Dec 16, 2023
I'm happy with my purchase. This is a decent quality ladder at a fair price. I bought this aluminum ladder because it is so much lighter than our fiberglass extension ladder. Much easier to move and erect. That said, this light weight ladder means it is not as stable as one that has a better capacity rating. But for occasional use it works great and it didn't break the bank. I would give it a "B" grade for overall value.
by
Verified Purchase
4 found this review helpful
Jun 15, 2023
Good sturdy ladder for the most part only issue is the latches that lock the ladder on the step are cheaply mounted, after one use it bent and made it a pai
to slide up and down. I'll have to dismantle it and reinforce the mounting spot
by
Verified Purchase
3 found this review helpful
Oct 5, 2022
A good workout
It’s kinda awkward to get up on the house, but relatively easy to expand for reaching the second floor of my house.
by
Verified Purchase
Recommended
2 found this review helpful
Nov 20, 2021
Biggest ladder one man should dance with.
I like the ladder alot. I'm 6"4 180 lbs. I'm am barely tall enough to stand this thing vertical by myself. Bringing it down takes some caution and practice but I've been using it every day for three weeks now at all the heights and I'm happy.
by
Recommended
8 found this review helpful
Sep 10, 2021
Type 1A is good, but Fiberglass is still much better
First off, Fiberglass ladders are much stronger and safer. Honestly nobody except professional painters should be using Aluminum ladders!!! I did buy a 20 foot type 1A (300 pound rating) aluminum ladder so I could leave it on my truck ladder rack for very occasional use not near electricity. For example; new construction with no overhead power lines. For most jobs I know I need a ladder, I would bring a Fiberglass ladder instead.
As for my Werner 20 ft type 1A its a solid ladder, much better than type 3/2/1. Both sections are full width. The extension pulls off and can be used as a separate ladder(although the feet are not super, id tie off the base). I had to modify the position of the bottom brackets a little because the ladder would not work in the fully closed position. The fist one I ordered arrived damaged and I had to wait another 2 weeks for a second one.
Price is a bit high, but it will last forever unless it gets run over by a tractor.
by
Recommended
9 found this review helpful
Jun 13, 2021
This ladder is put together backwards. The rungs face away from each other. Both sections should ...
This ladder is put together backwards. The rungs face away from each other. Both sections should have a tilt to the rungs facing in the same direction. These face in opposite directions. Sadly disappointed in Werner's quality control. You can't swap them around either because the slide supports are riveted in the wrong direction so the only way to use the extension is to use it with rungs facing in both directions. The bottom section faces away from the user. The upper section faces towards the user. Very bad quality control and probably a safety issue. Werner may end up with some lawsuits over this one...I wonder how many made it our of the factory that way.
by
5 found this review helpful
May 20, 2021
I had a werner 24' fiberglass extension ladder for 15 years. I used the heck out of it. After th...
I had a werner 24' fiberglass extension ladder for 15 years. I used the heck out of it. After the Texas SNOWVID-21 storm in February, I had to take down 40 branches. Dang, lugging that ladder around was a workout over a week. I sold the fiberglass ladder online and purchased the Werner 20ft aluminum extension ladder. The aluminum ladder will carry all possible loads that I would need. It is super light. I can lift it over my head easily - like 30 lbs. I noticed that everything was just a bit lighter than the previous ladder, but still, I am satisfied with the quality and stability. I finished off some branches, etc. with no problem. Moreover, I hung that ladder from the garage ceiling easily. I feel confident it won't fall. I was not comfortable hanging the previous ladder for fear of falling on my head, even though my hooks were strong enough. I don't think about the new ladder overhead at all. Good product for my use case. Loyal Werner customer. (Have yet a 3rd step ladder also).
by
DIY
Verified Purchase
Recommended
8 found this review helpful
Apr 27, 2021
Not safe
I purchased this ladder 6 months ago-used about three times to clean gutters-My fourth attempt to use I stepped on the bottom step and it broke completely off at the weld! I weigh 130 pounds so I'm definitely not near it's capacity. Two emails and a phone call to Werner have gotten zero response-trip to Home Depot to explain my problem was met with a "you have to call Werner if it's past 90 days". Fortunately it was the bottom step that broke-I am now afraid to go up on it though. I'm not positive this is the same one I purchased. Mine cost more and had green plastic pieces instead of red.
by
14 found this review helpful
Feb 10, 2021
1) Not heavy. 2) The right hand side of the rungs on the extension ladder are higher than the lef...
1) Not heavy.
2) The right hand side of the rungs on the extension ladder are higher than the left hand side that can cause the load or weight to slide to the left.
3)The left hand side spring loaded lock comes in contact with rung of the main ladder when put in lock position which is transferring the load from the extension ladder to the main ladder while the right hand side spring loaded lock does not. This situation puts a lot more of the weight and stress to the right side of the ladder specially the left leg which was designed to carry only half of it.
by
32 found this review helpful
Aug 26, 2020
Love it, light weight but sturdy.
Love it, light weight but sturdy.
by
Verified Purchase
Recommended
3 found this review helpful
Jul 21, 2020
Very good
Very good
by
Verified Purchase
Recommended
4 found this review helpful
Jun 2, 2020
Very sturdy, great length for DIY around the house...
Very sturdy, great length for DIY around the house
by
Verified Purchase
5 found this review helpful
May 30, 2020
Very light to carrier
Very light to carrier
by
Verified Purchase
Recommended
7 found this review helpful
Apr 30, 2020
Very strong and durable. The envy of team mates - especially the price paid at HD. It is a bit he...
Very strong and durable. The envy of team mates - especially the price paid at HD.
It is a bit heavy and learning how to set the feet on solid vs. soft ground is tricky. Should include a diagram on the side of the ladder.
by
Verified Purchase
Recommended
4 found this review helpful
Jan 28, 2020
Its getting the job done
Its getting the job done
by
Verified Purchase
Recommended
4 found this review helpful
Nov 29, 2019
Got this ladder home, set it up and started climbing. 15 feet up, set my foot on the next rung an...
Got this ladder home, set it up and started climbing. 15 feet up, set my foot on the next rung and it came off of side of the ladder. Took it down and found 3 more rungs that came off one side with almost no effort (weight) at all.
by
10 found this review helpful
Nov 13, 2019
A smooth working ladder, stable, and very light. Very pleasant to work with
A smooth working ladder, stable, and very light. Very pleasant to work with
by
Verified Purchase
Recommended
6 found this review helpful
Nov 12, 2019
The ladder is easy to handle, lightweight. I am very pleased with my purchase. I can bring it in ...
The ladder is easy to handle, lightweight. I am very pleased with my purchase. I can bring it in the house to store, we had a tall ladder but it was stolen. .
by
Verified Purchase
Recommended
4 found this review helpful
Sep 7, 2019
My son is a chimney sweep and this ladder is light enough for him to handle by himself. very good...
My son is a chimney sweep and this ladder is light enough for him to handle by himself. very good ladder. He even splits it and puts his ridge hook on the extension ladder.
by
Verified Purchase
Recommended
5 found this review helpful
Aug 13, 2019
The ladder is relatively light, yet I've felt secure while on top of it. I have been using it to ...
The ladder is relatively light, yet I've felt secure while on top of it. I have been using it to scrape off the paint on my cornice so that I can repaint. I am only 163 pounds, so this (cheaper) ladder was perfect for me.
by
Verified Purchase
Recommended
4 found this review helpful
Aug 6, 2019
This is a sturdy ladder. The first time I used it I was easily able to access a satellite dish on...
This is a sturdy ladder. The first time I used it I was easily able to access a satellite dish on top of a 2 story townhouse from the backyard lawn. The ladder was on grass and was steady throughout the removal process for the satellite dish. would recommend only downside is it's a bit heavy when lugging it long distances
by
Verified Purchase
Recommended
2 found this review helpful
Apr 16, 2019
Easy to use!
Easy to use!
by
Verified Purchase
Recommended
1 found this review helpful
Feb 19, 2019
The ladder is pretty sturdy. Light enough to handle alone. It held me and I'm a bit over the 25...
The ladder is pretty sturdy. Light enough to handle alone. It held me and I'm a bit over the 250 lb. limit.
by
Verified Purchase
Recommended
3 found this review helpful
Sep 4, 2018
I was impressed with the heavy guage of the ladder and especially with supports of the extension ...
I was impressed with the heavy guage of the ladder and especially with supports of the extension ladder. I am a senior and stability and light-weight aspects of the ladder are very important.