Reviews for Albany #1262

There are not enough associates in this store. The stores in Florida have twice as many. But the associates are friendly, and will help if they can

I shop this store 1 because it's close to my office, 2 the employees are all very nice and 3, the store is always clean and well stocked.

My feeling are mixed. I come to Home Depot because it’s convenient, prices are fair, product selection is good and the customer service I always receive from individuals like Susan, Linda, Kim, Bobby, Havi, Beatrice, just to name a few These individuals are what I call quality employees. There’re not just here for a check. They enjoy what they do and take pride in it. Now, I do have issues with the way the store is operating especially on Sunday. Most days I have to walk around to find help and I never do. I often go to Susan and if no one is available she will help me. It’s very frustrating because it seems like everyone except the cashiers are on break at the same time. Then comes the issues of product knowledge. There should be more training

Employees are always helpful in my search for items, and answer any questions I may have.

Always a pleasure to shop at Home Depot! It's convenient, great, helpful associates, and I always find what I need there! Everything is very neatly organized, clean, labeled and easy to access different departments! Thank you for running a very efficient business!

Home Depot advertises products online that are not in stores. Very deceiving.

Always have a good customer experience when I go there. Employees are helpful, friendly and knowledgeable.

I would like to thank the employees there " crystal daytwaun beta and Steven they were so nice.

Great prices and knowledge associates!

I was not able to scan an item. Next to me there was a Home Depot staff female named on tag was Jesse speaking to a coworker about how she wanted to smack on the face another coworker (can’t post the inappropriate language she used because it’s not allowing me to post it ) and I asked if she could assist me, she took over the scanner and was unable to scan the item nor even find the item in the system per she was still too busy Explaining to a coworker the kind of hate she felt towards someone else that works there. So she proceeded to call someone else to take care of me (a gentleman that was playing around with a stick behind us) he walked over to take over with an attitude and she stepped to the side to continue on with her conversation. The gentleman that she called over was rude , It took him 10 minutes to find the item in the system, i was asking him if he could please watch my items per he was dropping them, yet he payed me no mind and he stepped on them, overall it was an awful experience

Nick from deliveries was vary helpful. He helped me put my weed wacker and hand blower together. He was vary knowlagable. Makayla at the desk was vary polite and friendly when checking me out. And Andrew mentioned the survey so they could be reconized for there efforts.

Jahniah in the paint department went above and beyond to help me find the shade of chalk paint that I was looking for. She was tried Several different avenues until we found the shade. She was very pleasant.

I went to customer service to pick up an order. I needed to add something and Tracey went above and beyond to help me.

The workers were very kind. The cashier Whitney was very helpful and the service was fast.

Overall good service. Service at paint department needs imrovment.

The store is neat, and the products most times easy to find.

SHOP THIS STORE ALL THE TIME, GOOD SELECTIONS,GOOD PRICES,GOOD INVENTORY, VERY GOOD STAFF

Store is neat and clean with helpful staff. Shelves are well stocked.

Great store, lots of products, helpful employees.

I love coming to this store the employees are so nice so helpful

Great store, with knowledgeable and helpful team. I wasn't sure what I needed but when they assisted I was fully confident that I was working with a professional who was looking for the best solution for me, his customer. Would recommend shopping here to anyone.

The staff is rude. The store is smaller than the others and most times there out of stock..and I wouldn't be writing this review if again I asked there assoc. where to find something and they sent me the wrong way. And then had to again wait for an associate at the self check out, Yes wait for an associate AT THE SELF CHECK OUT BECAUSE THE NEW MACHINES DONT DO TAX EXEMPT. Thanks for making my shopping slower.

Always find store personnel friendly and helpful at this particular location. Also, like the straight forward layout and organization of the merchandise. Compared to Lowes (sorry guys!) where I feel like I'm at a department store that is trying to distract me and slow me down from my specific project at hand.

I always get the best service and help if I need it , the cashier's are very efficient and helpful , this chain of hardware stores has most everything you need to do your home remodeling project or handy man project

This store use to be so clean and customer oriented but is no more. Go somewhere else must of the time you go there you waste your time.

Adam went out of his way to make sure we had the best customer service. The employees were helpful and courteous. We will definitely recommend this store to others.

Great selection of products but especially wonderful employees and customer service.

ALL employees I encountered on this day were helpful, happy and friendly. I did buy what I came in for.

The pro service rep who handled my installation was so polite. He took time to explain not only the installation detail, but he also educated me on how to benefit from the storm door I purchased. Thumps up for him

Busy Saturday morning, no human cashiers and all 4 of the automated checkouts had issues with people waiting for help. After an over extended wait in line, had to go to the end of the store with a couple of items in my hand and stand waiting while the lumber (PRO) checkout cashier did her best. But at least that line moved. Lots of employees milling around, standing in my way in the aisles talking to each other, no acknowledgment. Really, what an almost waste of time this store is. Dollar for dollar, another similar business down the road has got it all over this particular store. The convenience of being this store being close is not a convenience when I cant buy the items without waiting inline for some actual human cashiers to step in and help with the broken automated machines. Home Depot really needs to clean up their act.