Filter Reviews By:Rating, Profile, Gender, Age (469)
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Showing 1-30 of 469 reviews
Jun 27, 2015
great store
very happy with the help from Kristily Hunter. She was very good and knew the products well
by
Recommended
Jun 24, 2015
looking for light fixture from homedepot.com
Store is great. Hard to find associate. Did not have fixture on line showed in stock. Have to go to elsewhere or pick different.
by
DIY
Recommended
Jun 24, 2015
GREAT EXPERIENCE BECAUSE OF A CARING EMPLOYEE
I WAS SO HAPPY WITH AN EMPLOYEE WHOM I HAD CALLED AND SHE HAD EVERYTHING READY AND PRINTED OUT FOR ME WHEN I ENTERED THE STORE.
by
Recommended
Jun 23, 2015
Great People/Very Helpful!
What started out as a misfortunate situation for us in Northern Minnesota turned into a blessing when we met the good folks of Albert Lea. My wife and I had been in the northern part of the state when we damaged the roof of our 5th wheel trailer requiring the replacement of our AC unit and 2 sky lights.
After contacting several dealers in the Minneapolis area we found that no replacement AC units were to be found, so we decided to head south as no rain was forecasted. As many times can be the situation, that turned out to be wrong! I spent a very restless and sleepless night watching as rain approached from the west trying to figure out what to do. About 4 in the morning, I decided I was going to have to find a way to remove the damaged AC unit and temporarily seal the roof.
I remembered passing a town several miles back and seeing a Home Depot. We went back there and when the store opened, I was waiting in their parking lot. I went to the service desk and explained my plight to Jason and told him what I needed to do. Without even a blink of an eye he said, “We will do whatever you need to help you”. And that is exactly what they did! They had me pull under their awning to get out of the rain, cut plywood to size to cover the hole and even used their forklift to remove the damaged AC unit. Jason, Tony and Jonelle were the greatest!
by
Recommended
Jun 21, 2015
Good experience, very helpful, paint staff excellent!
Always receive great information from all who I have asked in paint department, they seem very knowledgeable.
by
DIY
Recommended
Jun 21, 2015
Always a great experience
As always we had great help and the associates were very friendly and had time to help us find what we needed. The store is always very clean and neat.
by
Recommended
Jun 20, 2015
Love Home Depot
Home Depot is always a great store to shop in. I've purchased everything from lumber to garden plants and everything in between. They have a great selection of whatever you're looking for.
by
DIY
Recommended
Jun 9, 2015
Awesome customer service!
The customer service made my day! Thank you for the excellent service.
by
DIY
Recommended
Jun 9, 2015
Overall good
Overall the Store is well kept we were able to go in a day prior and speak with some one about doors and got honest and true advice how ever when we went to get door we had a small child and no one offered to help us remove the door from the wall. So if you just want to quick run get some thing great place to go but if you need assistance there may be some hide and seek work in it for you.
by
Pro
Recommended
Jun 9, 2015
Great Shopping Experience Today
The Store employees were very helpful in getting me to where I needed to be for my purchases. Great Overall Team over there.
by
DIY
Recommended
May 30, 2015
Excellent customer service
We required assistance at check out and the cashier went above and beyond to be helpful!
by
DIY
Recommended
May 26, 2015
Very helpful associate
I was in search of a new kitchen faucet late in the evening (the pull-out hose had burst on mine). The associate in the kitchen dept was very helpful with finding the type of faucet I needed.
by
DIY
Recommended
May 26, 2015
Always Happy With The Albert Lea Store
The Albert Lea Home Depot has a wide variety to choose from when it comes to updating my home. The store is arranged so I can easily find things and the associates have been very helpful and knowledgeable whenever I need help. I like to do crazy out of the lines things and they never make me feel like my project is too silly, but always help me find the answers I need to complete it.
by
DIY
Recommended
May 25, 2015
Thank you for helping me!
I would like to thank those associates who helped me on Sunday May 29th. When we come in with a long list it really does help to have someone point us in the right direction. It was very helpful to have an associate help with all my goods as I had some larger items and it would have been very difficult to manage without some help. One associate in particular helped me haul my new ladder all the way across the store so I could complete my purchases in the garden center. Keep up the good work! Thanks again!
by
DIY
Recommended
May 24, 2015
Store experience
clean and easy to navigate, and good cleanliness overall good
by
Recommended
May 22, 2015
great place to shop
the Albert Lea Store is clean, the associates are always very helpful, if you cant find it you just have to ask someone they will not only tell you where it is located they will take you right to it.
by
DIY
Recommended
May 18, 2015
item return
the front desk associate went above and beyond to help me
by
DIY
Recommended
May 17, 2015
Ease of product location
The items we purchased were easy to find and priced comparitively.
by
Recommended
May 17, 2015
was easy to find what i needed an very friendly people an would recommend store also fast customer service thank you
Customer services in the carpet area was great an told me exactly what I need an how the product was made an great colors
by
Recommended
May 13, 2015
Very Helpful
Associate was very helpful on appliances with specs.
by
Recommended
May 11, 2015
Research Before, walk right to what you need
I found what I needed online, and it gave me the isle and bin numbers, so I walked right in and knew where to go
by
DIY
Recommended
May 11, 2015
Great friendly experience
I purchased an item online for in-store pick-up. It was ready and waiting for me and the associate helping me was very knowledgeable and friendly.
by
DIY
Recommended
May 11, 2015
Enjoyed shopping here
Was disappointed they did not have in stock the chicken wire we needed. But we were extremely happy that we found a new medicine cabinet for our bathroom. Had an excellent selection.
by
DIY
Recommended
May 7, 2015
Great store experience
Friendly and knowledgable staff, very helpful! I will be back
by
Recommended
May 4, 2015
Made our day so much better!
Gotta love great associates! Jeff helped us figure out our plumbing remodel and we believe we wouldn't of got it completed with out him and Sharkbites!
by
DIY
Recommended
May 2, 2015
Helpfull
twice I needed help in plumbing and found 2 Associates to be extremely helpful. Thanks Tasha and Jeff..
by
DIY
Recommended
Apr 30, 2015
Great to see Smiles!!!!
Thank you for your help and for having Smiles on your faces. I know it's not always easy. Been in retail sales and dealt with all types of customers. Some times a smile can help more then you know. This last visit to your store I was stressed do to a Water leak in my home and having set backs in the construction. You may never know why a customer is there, looking for what ever it is. But a simple smile, even if you are having a bad day they may be having a bad day to, you may find out, it helps both of you see a bigger picture. Keep up the good work.
by
DIY
Recommended
Apr 27, 2015
Love the Albert Lea Home Depot!
All associates are friendly and always smile and greet us. We usually can find everything ourselves as the store layout is easy to navigate and the aisles are clean and clutter-free. When we need help, there is always an associate available. We usually are asked several times during our shopping experience if we need any help. Even with this being a smaller Home Depot, they still have a nice selection and we have never left without the item or project ideas we were looking for.
by
DIY
Recommended
Apr 26, 2015
Good experience
We bought a new home and needed a range. The appliance associate that helped us was very knowledgeable and friendly. It made the experience easy and enjoyable.
by
DIY
Recommended
Apr 22, 2015
A great store to shop at.
This is a very friendly store always a pleasure to shop there.