#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(703)212-6445

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

400 S Pickett St

Alexandria, VA 22304

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 669 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (669)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 669 reviews
Anahy and Angelo were great during our Christmas tree selection experience. We love this store.
Anahy and Angelo were great during our Christmas tree selection experience. We love this store.
by
  • Verified Purchase
  • Recommended
Nicest cashiers. Very friendly and helpful.
Nicest cashiers. Very friendly and helpful.
by
  • Verified Purchase
  • Recommended
One of the best home Depot stores I've visited in 3 states.
One of the best home Depot stores I've visited in 3 states.
by
  • Verified Purchase
  • Recommended
123I love this store. I noticed a lot of new employees and some have more motivation than others....
123I love this store. I noticed a lot of new employees and some have more motivation than others. The new folks should get up to there standards to keep up the momentum as they are representatives of Home Depot
by
  • Verified Purchase
  • Recommended
Ran over a speed bump and a curb but I got the last 7.5 foot pre-lit tree at Home Depot this even...
Ran over a speed bump and a curb but I got the last 7.5 foot pre-lit tree at Home Depot this evening in Alexandria for 79$! Thanks to a very kind and dedicated associate by the name of Hassan at store #4603, he not only held the tree for me in the front but he also carried my purchase out to my car, now that guys is CUSTOMER SERVICE! After a long day of work myself it was great to be treated so nicely by such a nice person.
by
  • Verified Purchase
  • Recommended
Great place to work at this location with great employees
Great place to work at this location with great employees
by
  • Verified Purchase
  • Recommended
The sales staff were all very helpful with purchasing the right washer for my family. Stephen, ...
The sales staff were all very helpful with purchasing the right washer for my family. Stephen, was a huge help and was very nice and willing to assist my shopping needs. The Staff did not try to sell extra products other then the product I was looking for.
by
  • Verified Purchase
  • Recommended
Great customer service at this store and very well staffed! Best location to shop in NOVA!
Great customer service at this store and very well staffed! Best location to shop in NOVA!
by
  • Verified Purchase
  • Recommended
I just made a major appliance purchase. The store staff was friendly.
I just made a major appliance purchase. The store staff was friendly.
by
  • Verified Purchase
  • Recommended
Very Good store and well organized. With employees as Mr. Mohamed and Mr Deep, you can only impr...
Very Good store and well organized. With employees as Mr. Mohamed and Mr Deep, you can only improve. RM
by
  • Verified Purchase
  • Recommended
Products are really easy to find and really good assistance
Products are really easy to find and really good assistance
by
  • Verified Purchase
  • Recommended
This particular Home Depot is consistently better stocked and more organized than another Home De...
This particular Home Depot is consistently better stocked and more organized than another Home Depot that I shop. It is worth the few extra miles to travel to shop at this particular Home Depot store. The employees at both Home Depot stores that I shop are always very cordial and willing to assist me with locating a product and/or suggesting solutions to help me to resolve my home task.
by
  • Verified Purchase
  • Recommended
Excellent customer service willing to assist with whatever the need. Found the products needed. E...
Excellent customer service willing to assist with whatever the need. Found the products needed. Easily found assistance. Store was orderly and clean. Associates were friendly and helpful even when beyond the call of duty.
by
  • Verified Purchase
  • Recommended
If you want to buy Flooring, this store has a very large selection of all flooring types and asso...
If you want to buy Flooring, this store has a very large selection of all flooring types and associated products with sales associates that are very knowledgeable and can assist you with choosing the perfect floor based on your needs. Sharlene is an excellent sales associate that is friendly, knowledgeable and is perfect with math calculations.
by
  • Verified Purchase
  • Recommended
Great Alexandria Store!
Great Alexandria Store!
by
  • Verified Purchase
  • Recommended
A very friendly and helpful experience. I travel in 3 states. NY, Virginia and SC. This location ...
A very friendly and helpful experience. I travel in 3 states. NY, Virginia and SC. This location is definitely the store to get in and out within a very reasonable amount of time and satisfaction!
by
  • Verified Purchase
  • Recommended
Employees are very friendly and extremely knowledgeable about their departments. Jeff in Electric...
Employees are very friendly and extremely knowledgeable about their departments. Jeff in Electrics went above and beyond to help us find the correct items for our home renovations with our lighting needs. Thanks Jeff!!! Hope to see you again if we need anything!
by
  • Verified Purchase
  • Recommended
Associates at this store wasn’t friendly and didn’t offer assistance’s and the ladies restroom wa...
Associates at this store wasn’t friendly and didn’t offer assistance’s and the ladies restroom was not clean at all...
by
  • Verified Purchase
  • Recommended
Great Great store and customer services.
Great Great store and customer services.
by
  • Verified Purchase
  • Recommended
There is usually someone to answer questions and help find items. When items are out of stock, t...
There is usually someone to answer questions and help find items. When items are out of stock, they usually restock within a few days.
by
  • Verified Purchase
  • Recommended
WELL STOCKED STORE
WELL STOCKED STORE
by
  • Verified Purchase
  • Recommended
The employee by the name of Mohamed Kamara went the extra step to understand my project knowing I...
The employee by the name of Mohamed Kamara went the extra step to understand my project knowing I'm a female and assist me with the items needed to have a successful project. He was extremely helpful and he makes the store a 5 + star rating with his hospitality. After visiting the store in 9/23/2017, this will definitely be my home project store.
by
  • Verified Purchase
  • Recommended
Customer service is normally very poor in this store. It's usually difficult to find someone to a...
Customer service is normally very poor in this store. It's usually difficult to find someone to assist in locating items, and lifting bulk items in lawn and garden.
by
  • Verified Purchase
This store may not be the largest store but its one of the friendliest stores in the area. the ma...
This store may not be the largest store but its one of the friendliest stores in the area. the management is always responsive.
by
  • Verified Purchase
  • Pro
  • Recommended
I will return to this store whenever I am working on a project and need assistance on purchasing ...
I will return to this store whenever I am working on a project and need assistance on purchasing a product.
by
  • Verified Purchase
  • Recommended
I love the customer service in this store.
I love the customer service in this store.
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Online inventory was consistently inaccurate, and shelf models to try to make up the difference w...
Online inventory was consistently inaccurate, and shelf models to try to make up the difference were all damaged and/or incorrectly assembled, with additional problems with missing parts. Associates were courteous and tried to help, but consistently needed help finding their own inventory to get down for me. They also couldn't think of simple solutions on their own-they had on display 30 plastic bins but only 5 matching lids (supposed to come as a set). They told me they could sell me 5 and discount the 6th. I pointed out they had 2 dozen in boxes on the shelves...with lids. Checkout was equally not smooth, because the courteous cashier didn't listen and just did her normal routine, charging me for things that needed to be discounted, because they were broken...
by
  • Verified Purchase
If you ever have any plumbing issues make sure you ask for Brad at this location! He is friendly...
If you ever have any plumbing issues make sure you ask for Brad at this location! He is friendly, professional and "VERY KNOWLEDEABLE!" You will be glad you did! Thanks man!
by
  • Verified Purchase
  • Recommended
Nice staff ready to help
I been coming her for years i cant recall a bad experience
by
    Showing 1-30 of 669 reviews

    Nearby Stores

    Find Another Store

    6555 Little River Tpke

    Alexandria, VA 22312

    2.16 mi

    Tool & Truck Rental

    Pro Service Desk

    (703)333-6401

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    6691 Frontier Rd

    Springfield, VA 22150

    3.35 mi

    Tool & Truck Rental

    Pro Service Desk

    (703)924-6412

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    6210 Seven Corners Ctr

    Falls Church, VA 22044

    4.41 mi

    Tool & Truck Rental

    (703)534-9580

    Pro Service Desk

    (703)531-0201

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm